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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc. September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: A Framework for Assuring IT Service Quality and Performance by CA Technologies. July 2009 - (Free Research) Service, according to ITIL, is based on the use of Information Technology and supports the Customer's Business Process. An IT Service is made up from a combination of people, processes and technology and should be defined in an Service Level Agreement. Learn about a framework for assuring IT service quality and performance.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

A Framework for 2.0 Adoption in the Enterprise by NewsGator May 2010 - (Free Research) This report draws from the knowledge of full‐time practitioners who orchestrate enterprise‐wide rollouts in their organizations. We outline patterns of adoption and highlight practical insight that will help your company and your clients plan for the process and help set realistic expectations for a successful 2.0 rollout.  (WHITE PAPER) READ ABSTRACT |

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc. November 2008 - (Free Research) This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation.  (WHITE PAPER) READ ABSTRACT |

Focus on the Goal: A Framework for Delivering on New Product Development Efforts by Oracle Corporation January 2010 - (Free Research) Oracle Primavera is a leader in Project Portfolio Management (PPM), providing the functionality industrial manufacturers need to realize higher returns from their new product development activities. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Case Management: Transformational Process Management in Government by IBM March 2008 - (Free Research) IBM FileNet Business Process Framework is a framework that gives governments the ability to rapidly build a case management system.  (WHITE PAPER)

How to use Collaboration Oriented Architectures by ComputerWeekly.com November 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.  (WHITE PAPER) READ ABSTRACT |

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services December 2010 - (Free Research) This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools.  (WHITE PAPER) READ ABSTRACT |

On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite May 2009 - (Free Research) This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.  (WHITE PAPER) READ ABSTRACT |

Data Center Projects: Project Management by APC by Schneider Electric November 2009 - (Free Research) This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.  (WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com October 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com October 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.  (WHITE PAPER) READ ABSTRACT |

Building a Business Case for BPM – a Fast Path to Real Results by OpenText December 2012 - (Free Research) Consult this informative white paper to learn more about the real value of BPM as it's realized from continuous planning and measurement. This resource will help you develop a framework for a business case that helps justify BPM projects.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation June 2011 - (Free Research) This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.  (WHITE PAPER) READ ABSTRACT |

Volvo CE Constructs Platform for Global Manufacturing Excellence with Apriso by Apriso Corporation February 2010 - (Free Research) Volvo CE needed a better solution to share process innovations and best practices that could function as a framework for continuous improvement. And, it had to be installed quickly to deliver a fast rate of return while seamlessly integrating with its existing SAP Enterprise Resource Planning (ERP) system. Read this case study to learn more.  (CASE STUDY) READ ABSTRACT |

Research Report Excerpt: Designing a framework for BI and analytics success by BeyeNETWORK October 2011 - (Free Research) In this expert excerpt, Wayne Eckerson explores why big data has become a hot topic. Learn how analytics allows you to make something of your data and deliver value to your organization.  (EBOOK)

The Business Drivers for Data Center Excellence by Liquid Computing October 2008 - (Free Research) The Data Center Excellence Executive Leadership Report Series provides executives with an approach to align the investment and support of their data centers into the organization's overall strategic goals and objectives.  (WHITE PAPER) READ ABSTRACT |

Improve Your Bottom Line with Repeatable Services by SAP America, Inc. December 2011 - (Free Research) Service productization can be a huge benefit to service organizations, as it offers predictable outcomes that have previously been inconsistent.  Check out this informative resource to examine the trend in productizing services, discover a framework that could help your business benefit, and learn how to avoid productization pitfalls.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SMS by KACE August 2008 - (Free Research) This Enterprise Management Associates (EMA) white paper explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value.  (WHITE PAPER) READ ABSTRACT |

Guidelines for Energy Efficient Data Centers by Hewlett-Packard Company June 2008 - (Free Research) In this paper, The Green Grid™ provides a framework for improving the energy efficiency of both new and existing datacenters. The nature of datacenter energy consumption is reviewed and best practices are suggested that can significantly impa...  (WHITE PAPER) READ ABSTRACT |

Assessing the Total Cost of Ownership for BI by LogiXML January 2012 - (Free Research) This report provides mid-market organizations a framework for evaluating the total cost of ownership (TCO) of business intelligence (BI) solutions.  (WHITE PAPER) READ ABSTRACT |

The Enterprise Cloud for Finance: Leveraging Business Insight for Optimum Business Performance by Workday December 2012 - (Free Research) This executive brief explores one enterprise application suite that meets businesses' demands for flexible, real-time access to a variety of information.  Discover how your business can transition from your traditional ERP to a new delivery model like the cloud, embracing technology innovations and a framework that enables greater agility.  (EBRIEF) READ ABSTRACT |

Fortifying the Financial Close-to-Disclose Process white paper by SAP America, Inc. October 2012 - (Free Research) In today's economic climate, it is more important than ever for a company to achieve faster, more accurate financial closing and reporting.  Check out this white paper to learn about common targets for improving financial close, and get tips for how your business could optimize its financial processes.  (WHITE PAPER) READ ABSTRACT |

Selecting a Commision and Incentive Compensation System by ACTEK, Inc. August 2008 - (Free Research) There are a number of companies offering software products to manage commission, sales incentive, and bonus programs. This whitepaper provides a framework for selecting the right one for your organization.  (WHITE PAPER) READ ABSTRACT |

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