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Presentation Transcript: A Framework for Assuring IT Service Quality and Performance by CA Technologies.

July 09, 2009 - (Free Research)
Service, according to ITIL, is based on the use of Information Technology and supports the Customer's Business Process. An IT Service is made up from a combination of people, processes and technology and should be defined in an Service Level Agreement. Learn about a framework for assuring IT service quality and performance. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

A Framework for 2.0 Adoption in the Enterprise by NewsGator

May 05, 2010 - (Free Research)
This report draws from the knowledge of full‐time practitioners who orchestrate enterprise‐wide rollouts in their organizations. We outline patterns of adoption and highlight practical insight that will help your company and your clients plan for the process and help set realistic expectations for a successful 2.0 rollout. 
(WHITE PAPER) READ ABSTRACT |

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 
(WHITE PAPER) READ ABSTRACT |

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc.

November 2008 - (Free Research)
This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation. 
(WHITE PAPER) READ ABSTRACT |

Focus on the Goal: A Framework for Delivering on New Product Development Efforts by Oracle Corporation

January 2010 - (Free Research)
Oracle Primavera is a leader in Project Portfolio Management (PPM), providing the functionality industrial manufacturers need to realize higher returns from their new product development activities. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Secure internet routing by ComputerWeekly.com

April 2014 - (Free Research)
This article in our Royal Holloway Information Security series assesses whether Resource Public Key Infrastructure can provide a framework for effective security. 
(ESSENTIAL GUIDE) READ ABSTRACT |

How to use Collaboration Oriented Architectures by ComputerWeekly.com

November 2010 - (Free Research)
Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1. 
(WHITE PAPER) READ ABSTRACT |

Case Management: Transformational Process Management in Government by IBM

March 2008 - (Free Research)
IBM FileNet Business Process Framework is a framework that gives governments the ability to rapidly build a case management system. 
(WHITE PAPER)

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services

December 2010 - (Free Research)
This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools. 
(WHITE PAPER) READ ABSTRACT |

Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles by Wipro Technologies

May 2009 - (Free Research)
Written for IT decision makers and practitioners across industry verticals who are responsible for managing fleets of laptop and desktop PCs, this paper provides a TCO assessment framework for optimal PC refresh rates based on Equivalent Annual Cost analysis.. 
(WHITE PAPER) READ ABSTRACT |

Research Report Excerpt: Designing a framework for BI and analytics success by BeyeNETWORK

October 2011 - (Free Research)
In this expert excerpt, Wayne Eckerson explores why big data has become a hot topic. Learn how analytics allows you to make something of your data and deliver value to your organization. 
(EBOOK)

Project and Portfolio Management: Analyzing Business Project needs by SearchSoftwareQuality.com

October 2013 - (Free Research)
Without proper sequencing, marketing a software project will quickly spin out of control. PPM can organize the chaos—if you begin with the right tools. 
(EBOOK) READ ABSTRACT |

The Business Drivers for Data Center Excellence by Liquid Computing

October 2008 - (Free Research)
The Data Center Excellence Executive Leadership Report Series provides executives with an approach to align the investment and support of their data centers into the organization's overall strategic goals and objectives. 
(WHITE PAPER) READ ABSTRACT |

Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles by Wipro Technologies

May 2009 - (Free Research)
Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey. 
(WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com

October 2010 - (Free Research)
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 
(WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com

October 2010 - (Free Research)
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 
(WHITE PAPER) READ ABSTRACT |

Guidelines for Specification of Data Center Criticality / Tier Levels by Schneider Electric

January 2011 - (Free Research)
This paper describes and compares three common methods for specifying data center criticality. Guidance is given on how to choose a criticality by presenting typical levels for various applications and environments. Defensible approaches for specifying data center performance are also discussed. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Improving software with the building security in maturity model by IBM

May 2011 - (Free Research)
This expert tip introduces a model that utilizes a framework to organize software security tasks and help organizations determine where their security practices stand and how to advance them over time. 
(EGUIDE) READ ABSTRACT |

On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite

May 2009 - (Free Research)
This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment. 
(WHITE PAPER) READ ABSTRACT |

5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software

June 2012 - (Free Research)
This paper assesses agile methods used in multi-team projects. Read more inside to explore evaluations of the requirements associated with scaling projects and applying basic agile principles to those requirements. Additionally, learn about the impact that an agile framework has on core lean principles muri, mura, and muda. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation

June 2011 - (Free Research)
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam. 
(WHITE PAPER) READ ABSTRACT |

BI Trends in Health Care by HP and Microsoft

May 2011 - (Free Research)
Business intelligence (BI) and data analytics are pushing into health care – and for good reason.  Clinical data can be analyzed to improve patient care and track trends for medical research.  In this expert e-book, gain insight on the benefits of BI from your peers at Maine Medical Center, Scottsdale Health care and Saint Elizabeth Health Care. 
(EBOOK)

How to Eat an Elephant: Strategies for Portfolio Modernization by Dell, Inc.

September 2012 - (Free Research)
In this white paper, discover a framework for modernizing these legacy applications. Learn what considerations you'll need to address along the path to achieving a truly agile applications portfolio that supports your organization's unique needs, and find best practices for putting your strategy into action. 
(WHITE PAPER) READ ABSTRACT |

Managing Cloud Computing Risk by SearchSecurity.com

April 2012 - (Free Research)
Have you done your best to reduce the risk of harm to your company in the event of a service interruption? In this e-guide by SearchCloudSecurity.com, gain expert insight on how to manage the risk of cloud outages as well as uncover a framework you can implement for evaluating cloud computing risk. 
(EGUIDE) READ ABSTRACT |

10 Must Haves for Secure Enterprise Mobility by Citrix

May 2014 - (Free Research)
This informative paper discusses what elements your mobile security solutions must have in order to ensure that your data is kept safe, providing a list of ten "must-haves" that your organization can use as a framework and a checklist for evaluating mobile vendors. 
(WHITE PAPER) READ ABSTRACT |

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