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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: A Framework for Assuring IT Service Quality and Performance by CA Technologies.

July 2009 - (Free Research)
Service, according to ITIL, is based on the use of Information Technology and supports the Customer's Business Process. An IT Service is made up from a combination of people, processes and technology and should be defined in an Service Level Agreement. Learn about a framework for assuring IT service quality and performance. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

A Framework for 2.0 Adoption in the Enterprise by NewsGator

May 2010 - (Free Research)
This report draws from the knowledge of full‐time practitioners who orchestrate enterprise‐wide rollouts in their organizations. We outline patterns of adoption and highlight practical insight that will help your company and your clients plan for the process and help set realistic expectations for a successful 2.0 rollout. 
(WHITE PAPER) READ ABSTRACT |

Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles by Wipro Technologies

May 2009 - (Free Research)
Written for IT decision makers and practitioners across industry verticals who are responsible for managing fleets of laptop and desktop PCs, this paper provides a TCO assessment framework for optimal PC refresh rates based on Equivalent Annual Cost analysis.. 
(WHITE PAPER) READ ABSTRACT |

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc.

November 2008 - (Free Research)
This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation. 
(WHITE PAPER) READ ABSTRACT |

Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles by Wipro Technologies

May 2009 - (Free Research)
Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey. 
(WHITE PAPER) READ ABSTRACT |

A Framework for Developing and Evaluating Data Center Maintenance Programs by Schneider Electric

January 2012 - (Free Research)
This white paper discusses the tiered infrastructure maintenance standard (TIMS), a straightforward method for easily evaluating the maturity of O&M programs to align everyone involved in the mission-critical environment. 
(WHITE PAPER) READ ABSTRACT |

Case Management: Transformational Process Management in Government by IBM

March 2008 - (Free Research)
IBM FileNet Business Process Framework is a framework that gives governments the ability to rapidly build a case management system. 
(WHITE PAPER)

Focus on the Goal: A Framework for Delivering on New Product Development Efforts by Oracle Corporation

January 2010 - (Free Research)
Oracle Primavera is a leader in Project Portfolio Management (PPM), providing the functionality industrial manufacturers need to realize higher returns from their new product development activities. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Assessing the Total Cost of Ownership for BI by LogiXML

January 2012 - (Free Research)
This report provides mid-market organizations a framework for evaluating the total cost of ownership (TCO) of business intelligence (BI) solutions. 
(WHITE PAPER) READ ABSTRACT |

Secure internet routing by ComputerWeekly.com

April 2014 - (Free Research)
This article in our Royal Holloway Information Security series assesses whether Resource Public Key Infrastructure can provide a framework for effective security. 
(ESSENTIAL GUIDE) READ ABSTRACT |

7 Steps to Building a Business Case for ERP by Sage Software

February 2011 - (Free Research)
Businesses are looking to make technology investments to prepare for growth but remain cautious with the economic recovery uncertain. Businesses need to define a business case for their technology investments and build a framework to measure ROI. This paper describes a 7-step process that will help build the business case for an ERP investment. 
(WHITE PAPER) READ ABSTRACT |

Building a Bridge to the Next-Generation Datacenter by Red Hat

November 2013 - (Free Research)
This paper provides a framework for evaluating the agility benefits, cost considerations, and risk factors addressed by deploying a standardized infrastructure and processes. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation

June 2011 - (Free Research)
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of DMExpress by Syncsort

August 2008 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SMS by KACE

January 2007 - (Free Research)
This Enterprise Management Associates (EMA) white paper explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value. 
(WHITE PAPER) READ ABSTRACT |

It’s Time to Fix Back-Office Operations by Aspect

September 2013 - (Free Research)
In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges. 
(WHITE PAPER) READ ABSTRACT |

Enabling Cost-Cutting Initiatives with Governance, Risk and Compliance Management Technology by RSA, The Security Division of EMC

December 2010 - (Free Research)
As a result of the financial crisis beginning in 2008, companies are faced with an ongoing dilemma: reduce costs now while maintaining an appropriate risk management structure and preparing for the impending increase in regulatory demands. 
(WHITE PAPER) READ ABSTRACT |

Impact Brief: Enabling Cost-Cutting Initiatives with Governance, Risk and Compliance Management Technology by RSA, The Security Division of EMC

August 2010 - (Free Research)
Faced with some of the greatest challenges in history, companies are focusing on cutting costs and more stringent fiscal management. Regardless of industry, organizations are reassessing investment budgets, reducing staff and implementing other measures to reduce operational expenses across all business disciplines. 
(WHITE PAPER) READ ABSTRACT |

Analyst Report: The Economic Impact of Oracle Data Integrator by Oracle Corporation

January 2012 - (Free Research)
Data integration is a major component of any big data project, but success requires insight into the economic impact of data integration on your organization. This report from Forrester Consulting provides a framework to evaluate the financial impact of the Oracle Data Integrator. 
(ANALYST REPORT) READ ABSTRACT |

Leadership and Technology: A Total-Cost-of-Ownership Comparison for Unified Communications by Cisco Systems, Inc.

July 2012 - (Free Research)
This exclusive whitepaper covers an affordable and effective unified communications solution for mid-market businesses. 
(WHITE PAPER) READ ABSTRACT |

Evaluating the Total Costs of a Unified Communications Solution by Cisco (E-mail this company)

July 2013 - (Free Research)
Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution. 
(WHITE PAPER) READ ABSTRACT |

Nucleus Research Guidebook: Understanding the Financial value of GRC management by IBM

October 2013 - (Free Research)
View this resource to learn about GRC issues and the potential value deployed by implementing a solution. 
(WHITE PAPER) READ ABSTRACT |

How to use Collaboration Oriented Architectures by ComputerWeekly.com

November 2010 - (Free Research)
Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1. 
(WHITE PAPER) READ ABSTRACT |

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services

December 2010 - (Free Research)
This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools. 
(WHITE PAPER) READ ABSTRACT |

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