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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc..
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Webcast Transcript: 7 Questions You Must Ask Before Buying a VM Protection Product by Quantum Corporation

March 14, 2012 - (Free Research)
Check out this presentation transcript for 7 key questions to ask yourself before buying a VM protection product. These questions will not only help you ensure you’re buying a product that works, but buying a product that will optimise your virtual data protection without requiring you to redesign your data centre. 
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7 Questions You Should Ask Before Deploying Deduplication - Considerations for the Midrange Data Center by Quantum Corporation

July 23, 2010 - (Free Research)
This white paper discusses important questions for IT managers to ask as they consider deploying deduplication in a midrange data center. 
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Mobility is moving fast. To stay in control, you have to prepare for change by IBM

April 25, 2012 - (Free Research)
The practice of BYOD is on the rise and organizations cannot sit back and let employees roam the network with unsupervised devices. It’s time to take action and tackle the common issues and consequences of BYOD. In this paper, uncover seven (7) questions BYOD raises and how you can address them. 
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Rally Software: Release Planning Guide by Rally Software

May 28, 2013 - (Free Research)
Agile development might seem like a foreign language if you're new to the game - with a new set of roles and terminology, it's not surprising that you might be a little confused. In this quick, helpful guide, learn about one of the key concepts in agile methodology - release planning. Discover what it is, who does it, and why it's important. 
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eBook: Gartner CRM Strategy Tips: 7 Key Ways to Improve the Customer Experience by Oracle Corporation

January 14, 2009 - (Free Research)
Read this E-Book and explore Gartner's 7 key initiatives for enhancing the customer experience as well as 7 steps for adjusting your customer-facing business processes and establishing a more customer-centric strategy. 
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7 Steps to Improve Your Conversion Rates Now: The Do’s and Don’ts of Lead Nurturing & Lead Management by LeadLife Solutions

July 10, 2013 - (Free Research)
Discover best practices to identify your most likely buyers as well as the automated tools you need to accelerate projects throughout the entire buying cycle. Also, learn the seven steps you can take to improve lead progression rates and avoid stalling late in the sales cycle. 
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Optimizing the application testing of your Siebel CRM environment by HP and Infosys

August 2008 - (Free Research)
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP. 
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Windows 7: Tips and Best Practices for Simplified Migration by Dell KACE

July 2011 - (Free Research)
Migration to Windows 7 is a future reality for most. Regardless of the starting point, a migration to Windows 7 is a path that holds as many questions and challenges as it does potential rewards. Planning now can ensure a smooth transition in the future. 
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Windows 7: Tips and Best Practices for Simplified Migration by Dell, Inc. and Microsoft Windows 7

December 2009 - (Free Research)
Migration to Windows 7 is a future reality for most. Regardless of the starting point, a migration to Windows 7 is a path that holds as many questions and challenges as it does potential rewards. Planning now can ensure a smooth transition in 2010. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
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New Research: How to Improve Your B2B Email Marketing Results in 2007 by KnowledgeStorm Webinars (E-mail this company)

January 2007 - (Free Research)
Find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. Invite your entire team to attend – attendance for this Webcast is free! 
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Information Security Magazine: May 2010 - Data: Do you know where it’s going? by Information Security Magazine

May 2010 - (Free Research)
This month’s cover story deals with database activity monitoring and how to keep vigilant watch over your data. Other features cover new stealthy and sophisticated malware that aims at hijacking business banking accounts and Windows 7 operating system security improvements. Read on and take a look at all three featured articles and much more. 
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Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft

August 2009 - (Free Research)
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. 
(WHITE PAPER) READ ABSTRACT |

Capturing Value from Patient-Centered Care by IBM

November 2011 - (Free Research)
This white paper examines the leading practices employed by healthcare systems worldwide and proposes a patient-centered care approach for IT investment that combines a series of capabilities to improve quality care, reduce operating costs and optimize revenue. 
(WHITE PAPER)

7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.

March 2006 - (Free Research)
Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor

February 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM. 
(EGUIDE) READ ABSTRACT |

Moving to Disk-based Backup? Seven Key Questions to Ask by ExaGrid Systems, Inc.

October 2008 - (Free Research)
Backing up to disk instead of tape eliminates the hassles of tape, provides faster backups and restores, improves security and streamlines operations. Learn about the 7 critical questions to ask when considering a move to disk-based backup. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for a contact center technology overhaul by Contactual (Now 8x8, Inc.)

June 2011 - (Free Research)
Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: Understanding the Benefits of Application Virtualization by Dell and Microsoft

June 2012 - (Free Research)
Explore how application virtualization can help your business prepare for the consumerization of IT. Access this expert resource to gain insights on its many use cases, how it differs from desktop virtualization, and the substantial benefits it can offer both your IT department and end-users. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Transform the Customer Experience with Pega CRM by Pegasystems

May 2011 - (Free Research)
For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need. 
(WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

Seven for 7: Best Practices For Implementing Windows 7 by Sophos, Inc.

March 2011 - (Free Research)
In February 2011, Microsoft released its first major update to Windows 7, Service Pack 1. And now that this operating system holds more than 20% of marketshare, there’s no question that more enterprises will plan major migrations to Windows 7 in 2011. As businesses retire older versions of Windows, it’s the perfect opportunity to assess your... 
(WHITE PAPER) READ ABSTRACT |

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