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Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc. September 02, 2010 - (Free Research) By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.  (WHITE PAPER) READ ABSTRACT |

Strategic insights for your social CRM strategy by Infor May 08, 2013 - (Free Research) This expert e-guide provides a comprehensive look at the challenges of defining a social media strategy for CRM, offers advice on choosing the right tools, and highlights how to train employees on new social media technologies.  (EGUIDE) READ ABSTRACT |

Microsoft Dynamics CRM Trial by Microsoft March 2008 - (Free Research) Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.  (WHITE PAPER)

Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM by Hewlett-Packard Company April 2013 - (Free Research) In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.  (WEBCAST) READ ABSTRACT |

Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM by Hewlett-Packard Limited February 2013 - (Free Research) In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.  (WEBCAST) READ ABSTRACT |

Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM by Hewlett-Packard Limited August 2012 - (Free Research) This video discusses how Everest was able to reduce costs by 60% by migrating to Enterprise Cloud Services for Microsoft CRM solution and provide immediate information online to their clients.  (VIDEO) READ ABSTRACT |

Realizing the Promise of Integration by Emanio Inc. April 2008 - (Free Research) Learn how you can ensure your ERP and CRM implementation projects go smoothly and within budget. Achieve rapid ROI with the ability to easily implement, grow and support your applications as well as provide data uniformity throughout your company.  (WHITE PAPER) READ ABSTRACT |

Rational Team Concert - 60 day free trial by IBM November 2012 - (Free Research) Check out this trial download to learn how your team can benefit from an industry-leading collaborative ALM suite that provides a single, integrated environment for agile planning, process definition, source control, defect tracking, build management, and reporting— and integrates with Eclipse IDE, Windows Visual Studio IDE and other popular tools.  (DOWNLOAD) READ ABSTRACT |

VW Credit, Inc. by Aspect March 2008 - (Free Research) Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.  (CASE STUDY) READ ABSTRACT |

Eliminate Manual Accounts Payable to Gain Efficiency Benefits by Esker Inc. December 2011 - (Free Research) In this paper, discover the results that Esker research found indicating that accounts payable automation can typically save organizations 40 to 60 percent of operational and administrative AP costs. Also explore the abundant benefits that automated processing of vendor invoices can help business like yours achieve.  (WHITE PAPER) READ ABSTRACT |

Drive social intelligence to engage with customers in ways that were previously impossible. by Hewlett-Packard Limited January 2013 - (Free Research) It's now possible to leverage social intelligence by combining insight from your customers' social media behavior with the classic customer intelligence from conventional marketing and CRM. Access this helpful resource to start on the path to gain the full potential of social intelligence.  (RESOURCE) READ ABSTRACT |

How To Migrate Your Data In Seven Steps by SAS Institute Inc. March 2009 - (Free Research) Historically, data migration projects have had a tendency to fail. According to Bloor Research, as many as 60 percent do not succeed. How can you prevent failure when migrating your data? Follow this seven-step process, then download the SAS white paper at the end of this article to learn more.  (ANALYST REPORT) READ ABSTRACT |

SOA and BPM: A Process Centric Approach - Part 1 Background and Basic by Oracle Corporation June 2009 - (Free Research) In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes - discussed here as Service-Oriented Computing (SOC) as a way of gaining a better view on SOA in relation to BPM.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: The Practical Implementation of BPM & SOA, Part II by Oracle Corporation June 2009 - (Free Research) In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes. Discussed here is methodology, best practices and experiences.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Ball Corporation: Leading Manufacturer Increases Accuracy of Business Transaction Processing by 5-10% by Sterling Commerce Manufacturing Solutions March 2008 - (Free Research) Ball Corporation needed to reevaluate its existing B2B IT environment, which was built on a legacy EDI platform. Many processes and data conversions within the supply chain were still manually driven. Ball selected an integration suite and...  (CASE STUDY) READ ABSTRACT |

B2B Integration and Collaboration: Strategies for Building a ROI Business Case by IBM November 2011 - (Free Research) Aberdeen conducted a follow-up survey in May 2011 in which over 60 organizations detailed their B2B integration and collaboration issues and challenges - specific focus was given to return on investment (ROI) related issues. This research excerpt summarizes the findings of this survey.  (WHITE PAPER) READ ABSTRACT |

CA Identity Lifecycle Management Solution Implementation: Implement an Effective Identity Lifecycle Management Solution by CA Technologies. April 2009 - (Free Research) The CA Identity Lifecycle Management Solution Implementation deploys CA Identity Manager and/or CA Role & Compliance Manager in 60-day engagement phases for rapid time-to-value. Read this paper for details and learn if this solution is right for your company.  (DATA SHEET) READ ABSTRACT |

11 Best Practices for Peer Code Review by SmartBear Software August 2012 - (Free Research) Read this paper to learn 11 best practice peer code review tips to optimize review sessions, improve code, and make the most of valuable time. Some of the key findings include how many lines of code you should review in an hour, annotating code before you begin reviewing, leveraging a check list system, and more.  (WHITE PAPER) READ ABSTRACT |

Accounts Payable: Consolidating AP Workflow Outside ERP Systems by Esker Inc. July 2011 - (Free Research) Accounts payable (AP) automation has undeniable benefits but can be difficult in complex ERP environments. Read this white paper to explore the advantages of an automation approach that runs AP workflow outside ERP systems.  (WHITE PAPER) READ ABSTRACT |

BMC Mainframe Survey 2011 by ComputerWeekly.com September 2011 - (Free Research) Big businesses are planning to grow their mainframe computer capacity despite the downturn  this survey of 1,347 large mainframe users worldwide by BMC Software reveals.  (IT BRIEFING) READ ABSTRACT |

Sage ERP X3 provides clean solution for Avmor Ltd. by Sage North America October 2010 - (Free Research) This paper explains how Avmor requires sophisticated tools to manage its complex operations, and after careful searching they found Sage ERP X3 to be the tool of choice. Continue reading to learn how Avmor almost immediately started enjoying the benefits of SAGE ERP X3.  (CASE STUDY) READ ABSTRACT |

The Value of Service Virtualization via voke by CA Technologies April 2013 - (Free Research) In today's marketplace, customers and business demands are higher than ever - your development team is expected to deliver stellar software in record times, while coming in under budget and driving ROI. Download this white paper to learn how service virtualization can benefit operations, QA, and testing processes.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Achieving Sustainable Supply Chains by E2open April 2009 - (Free Research) Sustainable and green initiatives are becoming increasingly important in today's business climate, as companies restructure their supply chains to reduce their carbon footprint, while also improving their bottom line. This upcoming webinar sheds light on the move towards sustainable supply chain management.  (WEBCAST) READ ABSTRACT |

Create agility. Spur innovation. Taming Sprawl with Applications Rationalization by Hewlett-Packard Company April 2013 - (Free Research) According to a recent Forrester study, in order to tame this application sprawl, 60 percent of CIOs have already allocated budget for an application rationalization project. In this white paper, explore in-depth information that explains their motives as well as how you can follow in their forward-thinking footsteps.  (WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys August 2008 - (Free Research) Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.  (WEBCAST) READ ABSTRACT |

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