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5 Ways Your VMware and Hyper-V Backups May Fail You by Veeam Software January 16, 2013 - (Free Research) There′s more to protecting the virtual machines in your VMware or Hyper-V environment than HA technologies. In this new white paper, Greg Shields explains common pitfalls of current backup strategies and what you can do to protect your VMs the right way.  (WHITE PAPER) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact September 22, 2010 - (Free Research) This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you.  (WHITE PAPER) READ ABSTRACT |

5 Ways to Optimize Your Workforce by Aspect December 14, 2012 - (Free Research) You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service.  (WHITE PAPER) READ ABSTRACT |

5 ways to improve WLAN reliability, performance and capacity by Hewlett-Packard Company August 26, 2011 - (Free Research) Learn best practices for wireless LAN design, deployment and management while discovering solutions to tackling WLAN network challenges.  (WEBCAST) READ ABSTRACT |

Presentation Transcript: 5 Ways Cloud Storage Can Work in in the Enterprise by Iron Mountain March 09, 2011 - (Free Research) This presentation transcript from Iron Moutain looks at the ways in which enterprises are implementing cloud storage solutions into their everyday operations and the distinct advantages associated with a cloud infrastructure. Read on to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Is virtualization a black hole in your security? 5 ways to ensure it isn't by Sophos, Inc. December 2008 - (Free Research) This paper describes the hidden threats raised by unauthorized, unsecured desktop virtualization, and gives five effective ways to secure yourself against them.  (WHITE PAPER) READ ABSTRACT |

5 Ways IT Equipment Rentals Can Save Your Neck by Canvas Systems December 2007 - (Free Research) Find out how renting pre-owned IT equipment can help your business succeed in completing projects.  (WHITE PAPER) READ ABSTRACT |

5 Ways To Secure Removable Media: Which Is Best For Your Enterprise? by WinMagic March 2010 - (Free Research) This paper reviews the steps some organizations are taking to draft, implement, and enforce risk mitigation policies for removable media, and how technologies available today, and appearing on the horizon, are helping.  (WHITE PAPER) READ ABSTRACT |

Is virtualization a black hole in your security? 5 ways to ensure it isn't by Sophos UK March 2009 - (Free Research) The ease with which virtual computer image files can now be downloaded means there is a much higher risk of end users running unauthorized applications in a virtual environment. This paper describes the hidden threats raised by unauthorized, unsecured desktop virtualization and gives five effective ways to secure yourself against them.  (WHITE PAPER) READ ABSTRACT |

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect August 2011 - (Free Research) This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.  (WHITE PAPER) READ ABSTRACT |

5 Ways VMware vSphere Improves Backup and Recovery by Veeam Software November 2009 - (Free Research) VMware's latest enterprise-level hypervisor product suite, vSphere, includes many new features and technological enhancements over its predecessor, VMware Infrastructure 3 (VI3). This white paper focuses on how VMware improved various storage technologies, how they relate to data backup and recovery, and more.  (WHITE PAPER) READ ABSTRACT |

5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation April 2007 - (Free Research) Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.  (WHITE PAPER) READ ABSTRACT |

5 ways to use storage more efficiently by IBM May 2011 - (Free Research) With declining budgets, unchecked capacity demands, and growing data files, getting the most out of your storage resources is more important than ever. This SearchStorage.com E-Guide discloses what you need to know before making the efficiency plunge.  (EGUIDE) READ ABSTRACT |

CIO Decisions Ezine Volume 4: Disaster Recovery and Unified Communications by CIO Decisions December 2008 - (Free Research) This eguide explains how Midmarket companies are embracing server virtualization and updating their disaster recovery strategies to ensure they minimize risk-affordably.  (EZINE)

Handle with Care: Calculating and managing risk is tricky business by SearchSecurity.co.UK March 2011 - (Free Research) In this inaugural issue of Information Security Europe, our cover story dives-deep into the difficult task of calculating and managing risk in the ever-changing European threat landscape.  (EZINE)

LiveWire Mobile Brings Music to Your Ears with Insight from Business Objects by SAP America, Inc. June 2008 - (Free Research) Read this case study and see how Business Objects helped Livewire manage their royalty stream for end-user downloads, measuring performance and the end-user experience, and analyzing trends quickly and accurately.  (CASE STUDY) READ ABSTRACT |

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation March 2008 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...  (WHITE PAPER) READ ABSTRACT |

Controlling Wireless Costs with any Connection Reporting: Supporting Three Dimensions of Mobile Intelligence by Fiberlink Communications March 2010 - (Free Research) In this white paper we will provide a general overview of Any Connection Reporting. We will then look at specific applications of this technology and see how organizations can use it to solve problems 3G, connectivity plans and so much more.  (WHITE PAPER) READ ABSTRACT |

Mobile data protection best practices by McAfee, Inc. November 2011 - (Free Research) Check out this E-Guide for the top 5 mobile data protection best practices to ensure your corporation's protection.  (EGUIDE) READ ABSTRACT |

Media Lifecycle Management Best Practices by Spectra Logic Corporation April 2008 - (Free Research) This White Paper describes the best practices for managing tape media throughout its lifecycle to minimize data loss. Best practices include the implementation of proper processes, user training and tape handling.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 29 January 2013: The end of the PC refresh cycle? by ComputerWeekly.com January 2013 - (Free Research) In this week's Computer Weekly, we ask if the days of the PC refresh cycle are over, due to declining PC sales, consumer technology and virtualisation. Remote working can be a challenge – but one project manager is doing so on Mount Everest. And we kick-off our latest buyer's guide, looking at infrastructure needs for big data. Read the issue now.  (EZINE) READ ABSTRACT |

JIRA 4.1.2 by Atlassian August 2010 - (Free Research) IT Problem: JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean interface for organising issues with customisable workflows, JIRA is the perfect fit for your team.  (DOWNLOAD)

Finding Gold with Analytics: 5 Key Metrics for Successful Software Development by CollabNet July 2009 - (Free Research) Join us for a live demonstration of 5 key metrics you can use to answer many of the biggest, meatiest issues that confront development teams, and learn practical approaches for increasing efficiency and software quality in your development projects.  (WEBCAST)

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

TimeSummit by Exaktime Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.  (SOFTWARE PRODUCT)

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