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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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Agile BI & Agile Data Services: A Perfect Fit by Denodo Technologies

October 06, 2010 - (Free Research)
This webcast, featuring Sr. Analyst, James Kobielus, Forrester Research, addresses what you need to do in order to establish an agile data services infrastructure that leverages your investments in data virtualization, discovery, transformation, quality, governance, publishing, caching, data warehousing and other key infrastructures. 
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Podcast - How to Produce an Actionable IT Service Catalog by newScale, Inc.

October 2008 - (Free Research)
The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is... 
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5 things you should know about Big Data for APM by Hewlett-Packard Company

December 2013 - (Free Research)
Access this informative white paper to uncover how to use predictive analytics in conjunction with your application performance management systems. Discover how to achieve visibility, detect, and respond to application issues before they start. 
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Can the Cloud Deliver More Up-time than On-premises Deployments? by Five9

April 2013 - (Free Research)
Many people suggest cloud computing offers increased up-time and app availability, but turn to this resource to investigate the truth behind this statement.  Learn the key elements of achieving industry-leading application up-time, and the cost of delivering top-notch service from the cloud versus in-house systems. 
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The Importance of Power/Precision Data Entry to Document Imaging by Viking Software Solutions

April 2008 - (Free Research)
Data entry often contributes the largest cost component for document imaging systems. The costs can be classified in the following three categories: Error Detection Costs, Error Correction Costs and Hidden Costs. Well-designed systems can minim... 
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Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
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Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
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Implementing Web Chat: How to Launch, Staff, and Monitor by Citrix Online- GoToAssist

October 2011 - (Free Research)
Read this white paper to learn more about why you should implement web chat into your current customer support operations. 
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9 key cloud storage criteria E-Guide HP 3PAR by SearchStorage.com

March 2012 - (Free Research)
This expert E-Guide lays out the 9 key cloud storage criteria -- the essential elements that define a true cloud storage offering. 
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EMC's Comprehensive Approach for Building Proven Information Infrastructure Solutions by Wipro Technologies

October 2008 - (Free Research)
In this paper, Wipro Technologies focuses on the methodology EMC follows for building its Proven Solutions for organizations of all sizes and domains. This paper also demonstrates the methodology using an example of the solution development process for Microsoft Exchange in physical and VMware environments. 
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iSCSI for TL-Series Tape Libraries by Dell, Inc.

September 2008 - (Free Research)
To supplement the growth in iSCSI SANs, Dell has introduced an iSCSI-to-SAS bridge card for the TL-series of tape libraries. This allows a customer to directly attach a tape backup target to their iSCSI 1Gb Ethernet SAN with little to no degradation in transfer speed. This white paper explores this setup and configuration. 
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Gaining a Key Competitive Edge in the MSP Marketplace by Autotask Corporation

January 2014 - (Free Research)
This brief video describes a product that will bring accountability to your organization. 
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IPv6 Transition Planning and Techniques for DNS and DHCP by Cisco Systems, Inc.

July 2011 - (Free Research)
Tune into this webcast which addresses common issues and concerns related to the transition to IPv6 and customers will learn about the following with respect to DNS and DHCP. 
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Getting Started with LINQ to XML by Global Knowledge

December 2008 - (Free Research)
LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction. 
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Optim™ Data Privacy Solution by IBM

The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives. 
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The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com

February 2012 - (Free Research)
This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture. 
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Key elements of SAP business suite by HP

September 2013 - (Free Research)
This paper is intended for new and existing SAP Business Suite customers, technical solution architects, IT managers, decision makers and HANA system administrators wishing to learn more about deploying an HP AppSystem for SAP Business Suite on HANA solution. 
(WHITE PAPER) READ ABSTRACT |

Sun World International: A case study in smarter planet leadership by IBM

May 2012 - (Free Research)
This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre. 
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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Business-Grade Video Conferencing for SMBs by Polycom, Inc.

May 2011 - (Free Research)
In this paper, uncover the benefits of video conferencing for small and mid-size organizations while highlighting use cases for specific industries and personnel. 
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FAQ Guide: The Role of Tape in Disaster Recovery by Iron Mountain

August 2011 - (Free Research)
Despite the growth of remote backup over the network, tape is still a key element in disaster recovery (DR) plans. Pierre Dorion, data center practice director at Long View Systems Inc., answers common tape backup questions as they relate to DR. 
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From Mobile Interaction to Retailer Revenue by Hewlett-Packard Company

April 2013 - (Free Research)
This white paper highlights the business opportunity that mobility brings for retailers. Click now to see why retailers must capitalize on mobile technology to build better customer experiences and drive sales in a continuously changing market. 
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Transaction integrity: The key to customer retention by Iron Mountain

March 2012 - (Free Research)
Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more. 
(WHITE PAPER) READ ABSTRACT |

The Complete Network Assessment by Dorado Software

November 2008 - (Free Research)
This paper gives a brief overview on how a complete network inventory assessment can improve the health & security of network. 
(WHITE PAPER) READ ABSTRACT |

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