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Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.
May 2004 - (Free Research)
People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason. 
(WHITE PAPER) READ ABSTRACT |

CW+: Snapshot 360° review of IT by ComputerWeekly.com
August 2010 - (Free Research)
This is the third Snapshot survey from the Computer Weekly IT Opinion Panel which provides an exclusive insight into the perception of IT from the perspective of the Board, end users and IT professionals themselves. 
(WHITE PAPER) READ ABSTRACT |

A Comparison of Oracle Performance on Physical and VMware Servers by Confio Software
December 2011 - (Free Research)
Read this white paper for a performance review of Oracle databases on physical versus virtual servers. 
(WHITE PAPER) READ ABSTRACT |

3D Demo by Oracle Corporation
August 2011 - (Free Research)
Discover the unique technology driving the performance advantages of Oracle Exadata X2-8. In this 3D product tour you can explore the various features and explanations of each part of this machine. Take your 360 degree tour to learn more about Oracle Exadata X2-8. 
(PRODUCT DEMO) READ ABSTRACT |

Achieving 360 Degree Network Visibility with Nimsoft by Nimsoft, Inc.
January 2012 - (Free Research)
Uncover how monitoring technology can equip network administrators with the vital insights needed to govern and ensure availability of servers and applications, whether managed locally or in the cloud. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Implementing a Data Warehouse on Oracle Exadata Database Machine by Oracle Corporation
November 2010 - (Free Research)
By using the Oracle Exadata Database Machine as a data warehouse platform you have a balanced, high performance hardware configuration. This paper focuses on the other two corner stones, data modeling and data loading, providing a set of best practices and examples for deploying a data warehouse on the Oracle Exadata Database Machine. 
(WHITE PAPER) READ ABSTRACT |

Navigating the path to satisfying online customer experience by Tealeaf
November 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. 
(EGUIDE) READ ABSTRACT |

Enhancing the Customer Experience with Loyalty Management by SAP America, Inc.
April 2009 - (Free Research)
By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. 
(WHITE PAPER) READ ABSTRACT |

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight
June 2008 - (Free Research)
For every area of your datacenter, Sun Professional Services has created a tailored assessment service. 
(WHITE PAPER) READ ABSTRACT |

Oracle Enterprise Manager 11g Configuration Management Pack by Oracle Corporation
April 2010 - (Free Research)
This white paper takes a three-pronged approach to configuration management: simplifying the management of your IT infrastructure; improving the level of service you provide your end users; and enforcing compliance with real-time change detection for files, database objects, users, and processes. 
(WHITE PAPER) READ ABSTRACT |

Best-In-Class Spend Management Hinges On Spend Analysis by Ariba, Inc.
January 2012 - (Free Research)
This research report examines the crucial set of processes that encompass spend analysis by exploring the pressures, strategic actions and capabilities of 132 organizations surveyed globally in September 2011. 
(WHITE PAPER) READ ABSTRACT |

A holistic view of customer analytics for maximizing selling opportunities by Infor CRM
January 2012 - (Free Research)
This report explores how best-in-class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. 
(ANALYST REPORT) READ ABSTRACT |

CEO and the Cloud: Harvard Business Review by Google Apps
January 2012 - (Free Research)
Content provided by Google. This article from the Harvard Business Review covers they key points that CEOs and executives need to know about cloud computing. Find out why cloud is a game-changer, and what is preventing companies from adopting it now. Review the courses of action you can take, and the implications of each strategy. 
(WHITE PAPER) READ ABSTRACT |

5 ways to increase online self-service adoption for financial services by Tealeaf
September 2011 - (Free Research)
Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates by Tealeaf
September 2011 - (Free Research)
To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Retail: Five Ways to Increase Conversion and Adoption Rates by Tealeaf
September 2011 - (Free Research)
In today's economy, no online retailer can afford to postpone investing in the online customer experience. Retailers need to take immediate steps to ensure they understand the experience of their customers who are transacting online. Read this white paper to learn the retail customer experience management best practices. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf
September 2011 - (Free Research)
In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue. 
(WHITE PAPER) READ ABSTRACT |

Windows 7 Review Guide by Global Knowledge
May 2009 - (Free Research)
Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. 
(WHITE PAPER) READ ABSTRACT |

Server Selection for Production-Level Virtualization Environments by LEGACY - DO NOT USE - Insight and Sun Microsystems, Inc
July 2008 - (Free Research)
This document reviews actions that IT managers can take to improve overall server performance within their IT environment, and discusses how to go about selecting servers for large-scale virtualized environments. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Coraid EtherDrive Storage is ESG Lab Proven by Coraid
March 2011 - (Free Research)
This ESG lab review explores the results from hands-on testing of an emerging SAN solution designed to meet today's growing storage challenges. In this paper, learn how this integrated technology can deliver an unprecedented price-performance ratio while maintaining easy installation and simplified management. 
(WHITE PAPER) READ ABSTRACT |

Providing a Healthy Network with HP 3PAR Utility Storage by HP and Intel
December 2011 - (Free Research)
Medibank Health Solutions needed a flexible, scalable storage solution to meet rapidly growing performance demands. This brief case study details Medibank’s successful deployment of the HP 3PAR Utility Storage, HP BladeSystem with HP ProLiant c-Class Server Blades, HP storage and server management tools, and VMware virtualization software. 
(WHITE PAPER) READ ABSTRACT |

Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft
April 2009 - (Free Research)
In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment. 
(WHITE PAPER) READ ABSTRACT |

Selecting a Cloud Email Services Provider for SMBs by Mimecast
June 2011 - (Free Research)
Email is the principal form of communication throughout the enterprise community. Lately, however, the administrative needs for email have become more and more complex. Take at look at this report from Enterprise Management Associates that reviews one of the latest hosted email solutions on the market. 
(PRODUCT REVIEW) READ ABSTRACT |

Optimal Cost-Performance Hybrid Arrays for VDI Environments by Dell, Inc.
June 2011 - (Free Research)
Research shows that 80%-90% of IT professionals are either implementing or considering desktop virtualization. As this interest continues, IT pros need to be able to ensure the success of deploying this environment. This white paper reviews desktop virtualization initiatives and how proper storage selection can help ensure VDI success. 
(WHITE PAPER) READ ABSTRACT |

Data Integration Platforms - Talend by Talend
August 2011 - (Free Research)
In this white paper, Philip Howard reviews the current market for data integration platforms, paying particular attention to open source offerings from Talend. 
(WHITE PAPER) READ ABSTRACT |

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