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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

CW+: Mobile Voice over IP - opportunities and threats by ComputerWeekly.com

December 15, 2010 - (Free Research)
Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay  of operator revenues.  Indeed, the role that voice plays in the telecommunications ecosystem  of the future will be very different from today owing to unprecedented structural, competitive and technology drivers. 
(WHITE PAPER) READ ABSTRACT |

Trends in business intelligence by ComputerWeekly.com

January 18, 2011 - (Free Research)
Several important technology changes, social trends and customer needs are driving the future development steps and functionality of Business Intelligence solutions, this report from Birchman reveals. 
(IT BRIEFING) READ ABSTRACT |

Differentiate Your Company with Complete CRM by Oracle Corporation

February 02, 2009 - (Free Research)
This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. 
(WHITE PAPER) READ ABSTRACT |

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 05, 2010 - (Free Research)
Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. 
(VIDEO) READ ABSTRACT |

Virtualization 101 by Dell and Microsoft

December 2008 - (Free Research)
In this podcast, virtualization expert Anil Desai provides an easy-to-understand primer on virtualization that will quickly bring any listener up to speed on the topic. 
(PODCAST) READ ABSTRACT |

Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 2011 - (Free Research)
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 
(WHITE PAPER) READ ABSTRACT |

Application Performance Management: A Prerequisite for Successful Cloud Computing

by CA Technologies.

April 2011 - (Free Research)
<p>This research report clarifies a common misunderstanding concerning the relationship between virtualization and cloud computing. Discover how application performance management fits into your cloud project and obtain advice to help you avoid pitfalls throughout the execution process.</p> 
(WHITE PAPER) READ ABSTRACT |

4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com

November 2010 - (Free Research)
This  Whitepaper is based on Juniper Research’s  November 2010 report entitled:  “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”. 
(WHITE PAPER) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

Blue Coat Accelerates Automated CLI Testing, Reaps New Efficiencies with FanfareSVT by Fanfare

December 2006 - (Free Research)
Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure. 
(CASE STUDY) READ ABSTRACT |

EqualLogic iSCSI SAN Concepts for the Experienced Fibre Channel Storage Professional by Dell, Inc.

April 2012 - (Free Research)
This white paper was written to help those that are considering or have already made the move to iSCSI, and to enable a smooth adoption of Dell EqualLogic. Read now to learn more. 
(WEBCAST) READ ABSTRACT |

7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.

March 2006 - (Free Research)
Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Network sharing - is it time to rethink the structure of the mobile industry? by ComputerWeekly.com

November 2010 - (Free Research)
Mobile network sharing – whether it is sharing tower sites or radio access network (RAN)components – is not a new concept in the industry. Despite the challenges associated, its meritas a cost-effective way to deploy or operate a mobile network has been evident for years. 
(WHITE PAPER) READ ABSTRACT |

The Five Fundamentals for a Successful FCR Program by Enkata Technologies

April 2012 - (Free Research)
This paper outlines the five fundamentals for a successful FCR program. 
(WHITE PAPER) READ ABSTRACT |

Microsoft SharePoint Security: Harness the Power of CLAIMS to Protect Information by TITUS

February 2012 - (Free Research)
This white paper explains claims-based identities and their many concepts for more scalable, dynamic security within Microsoft SharePoint. 
(WHITE PAPER) READ ABSTRACT |

Planning Media Resources for Your VoIP Environment by Global Knowledge

January 2010 - (Free Research)
Media resources are software- or hardware-based components that perform processing on two or more connected media streams. Media Resource design is an important component of overall IP Telephony implementations and care must be taken to ensure that resources are available at the right locations for maximum link efficiency. 
(WHITE PAPER) READ ABSTRACT |

8 questions to ask about your intrusion security solution by Hewlett-Packard Limited

January 2012 - (Free Research)
In this paper, explore some of the fundamental differences between IDS and IPS and discover 8 key questions to ask your intrusion security system vendors before you commit. 
(WHITE PAPER) READ ABSTRACT |

FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)
Access this white paper to learn how to build an operational FCR program without sacrificing your budget. 
(WHITE PAPER) READ ABSTRACT |

Gartner market insight: The impact of cloud computing in retail by ComputerWeekly.com

August 2010 - (Free Research)
Retail, like virtually all other industries, is awash with stories about the emergence of cloud computing. Much hasbeen written about the ability to remove cost or to greatly speed up implementations. 
(WHITE PAPER) READ ABSTRACT |

Fibre Channel Essentials by Global Knowledge

January 2010 - (Free Research)
The protocol utilized to transport data between servers and storage for High Performance Computing (HPC) and to define a Storage Area Network (SAN) is Fibre Channel(FC). Fibre Channel is an "invisible" protocol, because it is only known to the technicians that implement it and keep it working. This paper will provide an overview of this technology. 
(WHITE PAPER) READ ABSTRACT |

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.

May 2006 - (Free Research)
Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst. 
(ANALYST REPORT) READ ABSTRACT |

TOGAF® and SABSA® Integration by ComputerWeekly.com

October 2011 - (Free Research)
This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology. 
(IT BRIEFING) READ ABSTRACT |

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

How to handle requirements for risk assessment methodologies by ComputerWeekly.com

November 2010 - (Free Research)
Over time, the information security/risk management profession has developed a variety of methods for assessing risk within an organization. 
(WHITE PAPER) READ ABSTRACT |

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