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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

The 2004 Oversight Systems Financial Executive Report on Sarbanes-Oxley by Oversight Systems

August 2008 - (Free Research)
Through a combination of an invitation-only online survey and survey intercepts, 222 corporate financial leaders from across the U.S. participated in this study on corporate attitudes toward Sarbanes-Oxley compliance. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

NueMD®'s Practice Management Solution Helps New Orleans Opthalmologist Weather the Storm by NueMD

June 2008 - (Free Research)
When Eye-Care 20/20 needed a new practice management system to address various computer and management concerns, they selected NueMD, an Internet-based solution which provide them with immediate results. 
(CASE STUDY) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company)

June 2004 - (Free Research)
Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for. 
(WEBCAST) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Siemens Increases Productivity, Reduces Deployment Time by 83 Percent by Microsoft Corporation India Pvt Ltd

November 2008 - (Free Research)
Siemens IT Operations, had the challenge of connecting a myriad of dissimilar systems to overcome this problem they deployed Microsoft® BizTalk® Server 2004 to integrate and manage a range of applications and business processes. 
(CASE STUDY) READ ABSTRACT |

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.

September 2008 - (Free Research)
In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks. 
(WHITE PAPER) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin

January 2010 - (Free Research)
This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries. 
(CASE STUDY) READ ABSTRACT |

Elliott Reduces Cost and Increases Efficiency with its Kronos Solution by Kronos Incorporated

June 2009 - (Free Research)
Elliott Company decided to implement the Kronos Workforce Central suite in 2004 to help improve its ability to track and manage attendance, overtime, and vacation while remaining compliant with complex labor laws and union pay policies. Read this case study to find out how it worked out for them. 
(CASE STUDY) READ ABSTRACT |

InMage Provides Solid Defense for Tampa Bay Lightning’s Mission-Critical Data and Applications by InMage Systems

October 2013 - (Free Research)
This short case study explores how the pro ice hockey team, Tampa Bay Lightning, easily and affordably implemented one industry-leading backup and recovery software solution that leverages the advantages of disk-based data protection to provided application-aware recovery that can meet both remote and local requirements. Read on to learn more. 
(CASE STUDY) READ ABSTRACT |

Greenbrier Turns to DocAve® for SharePoint® Data Protection by AvePoint, Inc.

February 2010 - (Free Research)
Greenbrier needed a fast, stable, and scalable SharePoint data protection solution capable of backing up directly to disk, and able to seamlessly integrate with both their existing and intended IT infrastructure. Learn why they turned to AvePoint's DocAve solution for its reliability and modular architecture. 
(CASE STUDY) READ ABSTRACT |

Achieving PCI DSS Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat and JBoss

October 2009 - (Free Research)
The PCI DSS standard was created to prevent credit card fraud by requiring the implementation of certain controls and processes by all entities involved in the processing of credit cards. This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific PCI DSS mandates. 
(WHITE PAPER) READ ABSTRACT |

How to Get Started with Enterprise Risk Management by RSA, The Security Division of EMC

December 2010 - (Free Research)
Enterprise Risk Management is a practice that has been around for decades, tracing its roots all the way back to the early 1970s. It garnered much attention in the early 2000s when the New York Stock Exchange required all of its listed companies to mandate their Audit Committees to “discuss policies with respect to risk assessment and management.” 
(WHITE PAPER) READ ABSTRACT |

Using Informatica to Improve Data Management, Increase User Productivity, and Reduce Costs: A Case Study of AT&T by Informatica

May 2010 - (Free Research)
Read this paper to learn how AT&T utilized Informatica Data Archive to bring its database growth under control and improve application performance by reducing the amount of total storage required as well as trimming the amount of time required to load and back up its application data sets. 
(CASE STUDY) READ ABSTRACT |

IT Audit Report - EMC IT: Leading the Transformation by EMC Corporation

March 2013 - (Free Research)
A case study of EMCs adoption of cloud computing over the last ten years, this whitepaper documents EMC's advances in cloud computing and the resulting dramatic benefits in company-wide productivity. 
(WHITE PAPER) READ ABSTRACT |

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