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12 Questions to Ask When Choosing an AD Bridge Solution by Dell Software

May 31, 2012 - (Free Research)
This whitepaper details 12 questions you must ask when selecting an active directory solution to ensure you make the right selection. 
(WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

How to tie learning to business impact by ComputerWeekly.com

December 09, 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

E-guide: Best practices for reusing data backup tapes by Iron Mountain

August 23, 2012 - (Free Research)
Access this FAQ Guide, full of answers from W. Curtis Preston, to find out what vendors really mean when they quote a tape age, to learn about how to decide when a tape is ready to be discarded and for the scoop on what jargon means in practical terms. 
(EGUIDE) READ ABSTRACT |

Computer Forensics and its Role in the Risk Management Process by IBM

May 19, 2011 - (Free Research)
The possibility of a data breach is very real – no matter how proactive your security measures are. Access this expert FAQ guide for further insight into how computer forensics can help put a well-formed incident response plan that is aligned with your information risk management and compliance strategies. 
(EGUIDE) READ ABSTRACT |

Understanding and Determining Your Dedupe Ratio by HP and Intel

June 21, 2011 - (Free Research)
This SearchStorage.com E-Guide answers these questions and more around deduplication ratios to help your business better understand why they’re important and how to estimate your own. 
(EGUIDE) READ ABSTRACT |

The top 15 questions to ask when considering automation by Esker Inc.

December 31, 2011 - (Free Research)
Migrating from manual accounts payable (AP) processes to automation can reduce costs, accelerate cycle times, and increase efficiency. Access this helpful buyer's guide to explore the key topics and most important questions to ask an AP solution provider so you can select the right tool to meet your business requirements. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 05, 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Why your clients should measure their data center energy efficiency by Intel

February 14, 2011 - (Free Research)
Read this E-Guide to learn more about why measuring data center efficiency is important for your clients and what exactly they should be measuring. 
(EGUIDE) READ ABSTRACT |

If My Availability Is So Good, Why Do My Customers Feel So Bad? by CA Technologies.

December 31, 2013 - (Free Research)
IT departments rely on smooth business operations and high-performance applications to provide the best possible end-user experience. This in-depth guide explores why availability is not the only concern when delivering content through your network. 
(WHITE PAPER) READ ABSTRACT |

Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company

May 09, 2012 - (Free Research)
Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks. 
(WEBCAST) READ ABSTRACT |

Test Management: Measuring Quality in the Agile Enterprise by Micro Focus

July 01, 2012 - (Free Research)
The methods of measuring software quality in an agile environment are drastically different from tactics used in traditional IT landscapes. Discover why the "plan the work, then work the plan" technique doesn't work with agile IT, the 10 agile metrics you should be tracking, 3 questions to help determine when to start tracking defects, and more. 
(EBOOK)

The CISOs Guide to Measuring IT Security by Lumension

January 12, 2012 - (Free Research)
In this comprehensive white paper, learn the key steps to enhancing your security visibility so that you have a voice at the executive table and not just a seat. 
(WHITE PAPER) READ ABSTRACT |

Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor

February 14, 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM. 
(EGUIDE) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 19, 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra

December 30, 2011 - (Free Research)
<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p> 
(WHITE PAPER) READ ABSTRACT |

IBM Marketing Performance Analytics by IBM

October 31, 2013 - (Free Research)
The following white paper discloses a sure-fire way to track and analyse performance across an infinitely expanding number of channels and campaigns. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Avoiding Application Security Pitfalls by IBM

January 14, 2011 - (Free Research)
This e-guide will explain why people aren’t integrating security with application lifecycle management, the risks businesses take by not taking security measures seriously and what you can do. Read this e-guide to learn why application security measures often fail and what can be done to mitigate them. 
(EGUIDE) READ ABSTRACT |

Plantronics UC Toolkit Adoption FAQ by Plantronics

February 10, 2011 - (Free Research)
The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?” 
(WHITE PAPER) READ ABSTRACT |

Web User Experience: Common Indicators for Business and IT Collaboration by Dell Software

December 27, 2010 - (Free Research)
This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT.  
(WHITE PAPER) READ ABSTRACT |

Data Protection: Shedding the Light on Tape Encryption by Iron Mountain

May 12, 2011 - (Free Research)
Tape is an important part of organizations’ business continuity programs. However, since tape is portable, all of its contents − if not encrypted − are subject to exposure. Organizations must implement practices to ensure the security of its tapes’ contents. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Top-10 Guide for Protecting Sensitive Data from Malicious Insiders by Imperva

October 12, 2009 - (Free Research)
For years, organizations have worked diligently to lock down their perimeters only to find out that the most devastating enemy is already inside. Insider threats abound -- both careless mistakes and malicious attacks. This guide will explore the top ten ways to protect sensitive data from the very people that need access to it. 
(WHITE PAPER) READ ABSTRACT |

E-Guide-- Risk-Based Audit Methodology: How to Achieve Enterprise Security by IBM

October 25, 2010 - (Free Research)
Read this e-guide to learn about a simple risk-based audit methodology for organizations to develop an internal IT audit program, or those looking for new ways to assess security risks. 
(EGUIDE) READ ABSTRACT |

How to Maximize the Use of Your Existing Data Center Floor Space by nlyte Software

December 01, 2011 - (Free Research)
Most data centers around the world are running out of floor space. This research gives guidelines on how floor space capacity can be increased and, therefore, costly upgrades and renovations can be postponed or avoided. 
(ANALYST REPORT) READ ABSTRACT |

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