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From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT |

E-Book: Successfully Leveraging Marketing Automation Technology: Building a Business Case by SearchCRM August 2010 - (Free Research) Marketers are being asked to identify, segment and target the most profitable customers and boost customer loyalty. Marketing automation software can help solve these challenges, but it too requires a financial investment. Read on and learn how to successfully leverage marketing automation technology and how to build a business case for it as well.  (EBOOK) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now.  (EZINE) READ ABSTRACT |

Email Marketing Goes Social by Silverpop Systems Inc. November 2008 - (Free Research) Read this paper to get tips about how to best implement a successful social email marketing campaign.  (WHITE PAPER) READ ABSTRACT |

Pervasive Engagement Management: An Essential Strategy for CMOs in an Anytime, Anywhere World by SDL Web Content Management Solutions Division April 2011 - (Free Research) This is first in a series of papers that present emerging strategies and best practices for senior marketers to help their organizations prevail at today’s speed-of-light rate of change.  (WHITE PAPER) READ ABSTRACT |

Brocade Carrier Ethernet Switch/Router Competitive Positioning by Brocade January 2010 - (Free Research) In this whitepaper, we analyze Brocade’s carrier Ethernet offering and ability to address and solve the challenges posed by CSP migration strategies and network infrastructure requirements.  (WHITE PAPER) READ ABSTRACT |

Expert Tips for SAP Mobility Initiatives by CSC November 2012 - (Free Research) In the still-young mobile market space, SAP shops lack best practices and go-to strategies that they can turn to when implementing enterprise mobility. Read this SearchSAP.com expert e-guide to check out four case studies of companies large and small that have seen success in their unique and varied approaches to SAP mobility.  (EGUIDE) READ ABSTRACT |

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.  (WHITE PAPER) READ ABSTRACT |

Smarter Commerce for Consumer Products by IBM November 2011 - (Free Research) The connected customer is changing the way you must conduct business. In order to comply with your customers' demands, you must change the way your products are sourced, manufactured and distributed. Smarter commerce enables this, allowing you to transform how quickly you can manage and adapt your source, market, sell and service processes.  (WHITE PAPER) READ ABSTRACT |

Is Time to Market King? by IBM November 2011 - (Free Research) The common thread of successful software development is enabling collaboration in context - making the process transparent so stakeholders remain informed and empowered to contribute. Once this thread is established, technology can be implemented that provides the glue for stakeholders to collaborate and meet their time to market or goals.  (WHITE PAPER) READ ABSTRACT |

Case Study: Mandarin Oriental by SDL Web Content Management Solutions Division April 2011 - (Free Research) This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.  (VIDEO) READ ABSTRACT |

InfoSphere MDM Solution for Product Information Management by IBM November 2011 - (Free Research) Watch this short video and learn how leading retailers, distributors and manufacturers leverage IBM InfoSphere Product Information Management solutions to boost supply chain productivity and deliver an optimal customer purchase experience.  (VIDEO) READ ABSTRACT |

Insight Wireless and Managed Services Case Study by Insight November 2012 - (Free Research) This case study will show you how Presbyterian Communities of South Carolina was able to implement a powerful wireless system that helped them communicate essential medical data securely and seamlessly across five scattered facilities, ultimately improving the lives of their residents. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Deploying Customer Service in the Cloud by Oracle Corporation UK Ltd November 2012 - (Free Research) Read this white paper for best practices in deploying customer service in the cloud. Learn how to successfully implement, consolidate, optimize, and transform your customer experience management strategy and sustain a long-term competitive advantage.  (WHITE PAPER)

Deploying Customer Service in the Cloud by Oracle Corporation UK Ltd November 2012 - (Free Research) This white paper offers best practices for successfully deploying and implementing cloud technology into your customer experience management strategy. Access tips for advancing through the four phases in the cloud deployment process from implementation to transformation.  (WHITE PAPER)

Sales Strategy: How to Effectively Incorporate Social Media by SAP America, Inc. August 2012 - (Free Research) In this white paper learn how social media is incorporated in the sales process, how companies are using social selling, and how to get started.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Gartner Magic Quadrant for Web Content Management by Adobe Systems, Inc. November 2011 - (Free Research) This expert Gartner report examines the four major trends shaping the WCM market and how businesses are affected.  (ANALYST REPORT) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

Improve your response: HP Enterprise Cloud Services for SAP CRM Rapid Deployment Solutions by Hewlett-Packard Limited February 2013 - (Free Research) In today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package.  (PRODUCT OVERVIEW) READ ABSTRACT |

Management Excellence: Leveraging Technology & Techniques by Oracle Corporation November 2008 - (Free Research) This white paper describes a set of six management processes that lead organizations to become smarter, more agile, and better aligned—the key attributes of management excellence.  (WHITE PAPER) READ ABSTRACT |

The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare November 2007 - (Free Research) This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers.  (WHITE PAPER) READ ABSTRACT |

Mobile BI: Empowering users at every level by BeyeNETWORK November 2012 - (Free Research) In this expert resource, join tech guru Wayne Eckerson and he examines best practices for implementing mobile BI and the technologies and architectural approaches for building mobile BI systems. Read on for insights on many aspects of BI and recommendations for implementing BI applications.  (EGUIDE) READ ABSTRACT |

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation UK Ltd November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.  (WHITE PAPER) READ ABSTRACT |

BI for Small and Mid-sized Businesses by LogiXML October 2009 - (Free Research) This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Virtualization Best Practices 2010 - Virtualization Project Planning by Dell and Microsoft April 2010 - (Free Research) This presentation transcript examines how effective server room deployment and management can maximize efficiency and minimize costs in virtual environments. Gain insight into key steps for evaluating your current infrastructure and realizing the benefits of virtualization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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