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Strategic insights for your social CRM strategy by Infor

May 08, 2013 - (Free Research)
This expert e-guide provides a comprehensive look at the challenges of defining a social media strategy for CRM, offers advice on choosing the right tools, and highlights how to train employees on new social media technologies. 
(EGUIDE) READ ABSTRACT |

UC's Impact on the Network by SearchUnifiedCommunications.com

March 14, 2013 - (Free Research)
This TechGuide from SearchUnifiedCommunications.com looks at how UC applications affect network performance and explains the importance of coordinating deployments with other enterprise IT plans. 
(EZINE) READ ABSTRACT |

About to Buy Guide: How to Succeed in Social Networking and Collaboration by SearchCIO.com

September 28, 2012 - (Free Research)
In this expert E-Guide, President of The Real Story Group Tony Byrne describes the importance of homing in on specific business applications and of getting IT involved in the implementation—as well as why integration of social tools remains a problem. Read now to learn more. 
(EGUIDE) READ ABSTRACT |

5 Ways to Optimize Your Workforce by Aspect

December 14, 2012 - (Free Research)
You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service. 
(WHITE PAPER) READ ABSTRACT |

Business Analytics in the cloud: Driving business innovation through cloud computing and analytics solutions by IBM

May 14, 2013 - (Free Research)
It's no secret that businesses who build strong analytically oriented teams can set themselves apart from the crowd. Consult this white paper to learn more about how analytical are changing the game of corporate sales and supply chain operations. Find out how your business can balance quantifiable benefits against risks to make the right decisions. 
(WHITE PAPER) READ ABSTRACT |

BYOA: The New Reality for the Mobile Workforce by LogMeIn, Inc.

May 15, 2013 - (Free Research)
Learn about the rising BYOA movement – bring your own applications – and how to ensure safe, secure, efficient access to business apps from mobile devices. 
(WHITE PAPER) READ ABSTRACT |

Bringing the Power of Web 2.0 to the Enterprise by OpenText Corporation

May 2008 - (Free Research)
The key to Enterprise 2.0 is to bring the worlds of ECM and Web 2.0 together, so that companies can gain the best of both. 
(WHITE PAPER) READ ABSTRACT |

Three Must-Have’s to Securing the Social Web by Websense, Inc.

July 2011 - (Free Research)
Social Web has emerged as a valuable business tool for innovative organizations to engage with customers and stay competitive. But among the popularity comes great risk, as these networks can be targets for cybercriminals. View this paper to explore the 3 crucial measures to take in order to provide safe and productive use of this great resource. 
(WHITE PAPER) READ ABSTRACT |

2010 Threat Report by Websense, Inc.

January 2011 - (Free Research)
Websense® Security Labs™ uses the Websense ThreatSeeker® Network to discover,classify, and monitor global Internet threats and trends. Featuring the world’s first Internet HoneyGrid™, the system uses hundreds of technologies to parse through more than 1 billion pieces of content daily,searching for security threats. 
(WHITE PAPER) READ ABSTRACT |

The Compliance Case for Social Media Records Management by Iron Mountain

September 2012 - (Free Research)
In this e-guide, learn how your organization can develop a solid records management policy to stay compliant while reaping social networking benefits. 
(EGUIDE) READ ABSTRACT |

Using Social Media to Deepen Your Customer Relationships by Infor

November 2010 - (Free Research)
Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers. 
(WHITE PAPER) READ ABSTRACT |

Sophos Security Threat Report 2011 by Sophos, Inc.

February 2011 - (Free Research)
Let our new 2011 Security Threat Report be your weapon in the battle against malware. It describes the significant threats of 2010, what to watch for in 2011, and more importantly, what you need to do to get ahead of them. 
(WHITE PAPER) READ ABSTRACT |

When Web 2.0 Becomes Security Risk 2.0 by Kaspersky Lab

August 2009 - (Free Research)
Cyber-criminals are targeting web surfers on popular social networking sites like Facebook, LinkedIn and MySpace. This security brief discusses how to protect against "trusted" friends turned hostile hackers, pinpoint vulnerabilities in files, widgets and social sites, employ web application firewalls and use content filtering to mitigate risk. 
(WHITE PAPER) READ ABSTRACT |

It's 2008: Do You Know Where Your Talent Is? - Connecting People to What Matters by SAP America, Inc.

July 1967 - (Free Research)
Demand for knowledge workers is rising even as their skills and abilities are falling into short supply. This research report about acquisition and retention strategies questions the "war for talent" approach to these emerging trends. 
(WHITE PAPER) READ ABSTRACT |

The Opportunities and Risks of Multi Tier Supply Chains by SAP America, Inc.

August 2010 - (Free Research)
Explore new thinking on how to manage the increasing complexity of today's supply chains – and how leading companies are evolving their approach to encompass multitier business networks enabled by electronic data exchange. They are jettisoning traditional EDI for simpler, more affordable automation techniques. 
(WHITE PAPER) READ ABSTRACT |

BlackBerry® Client for IBM® Lotus® Connections or BlackBerry® Client for IBM® Lotus® Quickr™ by BlackBerry

May 2010 - (Free Research)
Help mobile workers access the information and expertise needed to remain productive while on the go.  
(DEMO)

IBM, RIM Plan to Introduce New Lotus Features and Developer Tools on the Blackberry Platform by BlackBerry

February 2009 - (Free Research)
This release explains RIM's new Lotus collaboration features and developer tools on the BlackBerry® platform that will enable greater access to live expertise and collective intelligence through BlackBerry® smartphones. 
(PRESS RELEASE) READ ABSTRACT |

Mobile Social Networking and the Next Generation of Handheld Devices by BlackBerry

February 2009 - (Free Research)
This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness. 
(WHITE PAPER) READ ABSTRACT |

Cisco IBSG Global Research Reveals New Ways for Banks To Prosper in an Omnichannel World by Cisco Systems, Inc.

August 2012 - (Free Research)
Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them. 
(WHITE PAPER) READ ABSTRACT |

IT Connects Customers to Brands by Cisco Systems, Inc.

August 2010 - (Free Research)
Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences. 
(VIDEO)

The Right Collaboration Architecture Drives Business Transformation by Cisco Systems, Inc.

January 2010 - (Free Research)
A recently completed study conducted for Cisco by Forrester Consulting reveals how companies are developing collaboration strategies that will enable innovation and improve productivity. View a brief video overview of the study. Then register to download the Forrester study and learn how four companies are transforming their businesses. 
(ANALYST REPORT)

It's Not "If" You Collaborate, But "How" by Cisco Systems, Inc.

September 2009 - (Free Research)
To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business. 
(VIDEO)

Business Communication Tools for Tough Times by Cisco Systems, Inc.

August 2009 - (Free Research)
Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively. 
(WHITE PAPER) READ ABSTRACT |

Customer Success Story: Charlotte County Public Schools Optimize WAN Performance with Blue Coat by BlueCoat

July 2009 - (Free Research)
Watch this webcast to learn about the challenges and successes of Chris Bress, Director of Learning Through Technology for a public school system in Florida, which serves 17,000 students. 
(WEBCAST) READ ABSTRACT |

IBM Lotus Notes and Domino by IBM

December 2011 - (Free Research)
IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days. 
(TRIAL SOFTWARE) READ ABSTRACT |

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