IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) White Papers, IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) Software

Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc.

August 17, 2009 - (Free Research)

Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.

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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap by CA

October 19, 2009 - (Free Research)

Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.

(WHITE PAPER)

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IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT Efficiency by CA

July 25, 2009 - (Free Research)

This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies.

(WHITE PAPER)

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Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA

April 01, 2009 - (Free Research)

With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.

(WHITE PAPER)

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Turning Virtual Sprawl Into a Good Thing by Hewlett-Packard Company

December 10, 2009 - (Free Research)

Watch this webcast to learn how discovery and dependency mapping (DDM) tools can help organizations overcome the challenges of virtual sprawl. Learn how you can leverage this mapping tool for effective infrastructure management without increasing costs and risk.

(WEBCAST)

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Hyper-V workarounds: How to ensure high availability by Dell and Microsoft

July 14, 2009 - (Free Research)

High availability (HA) for hypervisors is vital to limit unplanned downtime, making it critical to discern which technology works best for your virtual environment. This videocast compares popular hypervisor methods used to ensure high availability.

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Dell EqualLogic and Microsoft WS 2008 Hyper-V Product Demonstration by Dell and Microsoft

June 16, 2009 - (Free Research)

Join Dell for a one-hour live presentation and product demonstration of a virtualized server and storage infrastructure based on Microsoft Windows Server 2008 Hyper-V and the PS Series family of intelligent, iSCSI-based storage solutions.

(WEBCAST)

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Advancing Integration of Microsoft Hyper-V and Dell EqualLogic Virtualized SANs by Dell and Microsoft

June 09, 2009 - (Free Research)

This paper will discuss the importance of an enterprise-class storage infrastructure as you migrate to a virtualized data center. Dell™ EqualLogic™ PS Series Internet SCSI (iSCSI) storage area network (SAN) arrays enable advanced integration with the robust server virtualization.

(WHITE PAPER)

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Dell EqualLogic PS Series and Microsoft WS2008 Hyper-V: Enabling the Next Generation Virtualized Data Center by Dell and Microsoft

December 05, 2008 - (Free Research)

This solution brief discusses how the Dell EqualLogic™ PS Series can provide a fully virtualized storage infrastructure that delivers high availability, resiliency, flexibility, and scalability that is simple and cost-effective to deploy, manage and grow.

(WHITE PAPER)

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Virtualization 101 by Dell and Microsoft