This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards. 

This article analyzes the impact of change in economic conditions on consumer purchase behaviour and its effect on retailers and consumer goods companies. 

Seton needed a more efficient way to maintain the number, frequency and variation of product catalogs being produced. Seton selected Stibo’s STEP solution because it is the most advanced multi-channel publishing solution on the market, and supports delivery of web content & printed promotions, ranging from flyers to brochures and catalogs.