10 Things To Know About ITO: Determining If IT Operations Outsourcing is Right for You by CIBER
March 2008 - (Free Research) This white paper offers 10 important things to know about IT operations outsourcing to help you understand the relevance of ITO outsourcing, determine if ITO outsourcing is right for your organization, evaluate outsourcing partners, and be aware of important factors that influence the success or failure of ITO outsourcing engagements.
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Three Keys to Effective Service-oriented Architecture Governance by Accenture
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December 2007 - (Free Research) While most leading companies’ IT organizations are well on the way to adopting service-oriented architecture capabilities, many find their progress slowed by questions about who owns business services. This paper explains that organizations adopting an SOA governance discipline increase their efficiency and improve their business responsiveness.
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SoftBrands: YOUR AMBASSADOR TO CHINA by SoftBrands, Inc.
March 2008 - (Free Research) Softbrands drives projects that range from single- to multi-site deployments. Explore how Softbrands can help you implement SAP applications and can provide direct sales, support services, product implementation, development and helpdesk resources.
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Web 2.0 is Here - Is Your Web Infrastructure Ready? by Akamai Technologies
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February 2007 - (Free Research) This white paper outlines today’s B2C Web site trends and explains the challenges associated with dynamic content, whether dynamically generated or the result of personalization techniques. It also introduces the requirements for reliable, scalable, and secure delivery of dynamic content, so that enterprises can maximize their Web site’s value.
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Secure Internet Single Sign-On 101 by Ping Identity Corporation
March 2008 - (Free Research) This white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.
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Developing a Business Continuity Strategy by CDW Corporation
March 2008 - (Free Research) This white paper discusses the technologies and techniques necessary for an optimized business continuity strategy.
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How to Succeed with Offshore Software Testing When Almost Everyone Else Fails by TESTCo
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August 2007 - (Free Research) Offshore software testing projects fail at a greater rate than most other types of offshore projects. Most of the research into this problem points to very generic reasons. This paper identifies why offshore software testing projects fail, quantifies the impact of a failure and gives a list of actions that can prevent failure from happening.
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Metastorm ProVision 6.0 by Metastorm
Metastorm ProVision 6.0 moves you beyond modeling - enabling you to respond to change quickly, define innovative solutions and transform your enterprise.
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Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions.
The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.
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Hosted CRM vs. In-House: Which Direction Should Your Company Take? by CRMindustry.com
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January 2005 - (Free Research) One of the most animated arguments over the last couple of years has centered on whether to deploy CRM technologies in-house or "rent" them, outsourcing their implementation to an application service provider. Whatever options customers choose, CRM deployments are moving beyond the less-than-stellar early years to deliver some real, provable ROI.
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Understanding the Principles of Global Sourcing by Infosys Technologies
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May 2007 - (Free Research) Global sourcing introduces new kinds of complexities. Companies must communicate requirements for regulatory and privacy compliance, and design methods to protect intellectual property. This paper helps explain the costs, risks, and benefits of global sourcing that must be understood in order to make informed strategic organizational decisions.
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Seven IT Strategies to Help Survive the Downturn by CompuCom Systems Inc.
April 2008 - (Free Research) The U.S economy is slowing and, whether it turns into a deep recession or continues to be a mild downturn, the predictions of tougher times ahead have CIOs and company executives developing a wide range of contingency plans.
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Enterprise Business Process Management (BPM) Solution: OmniFlow by Newgen Software Inc
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With Newgen's Enterprise Business Process Management (BPM) Solution, you can build performance management and agility in your business processes by centralization and automation for direct business benefits of productivity, improved customer service, better visibility and overall competitive advantage.
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Global Sourcing - A competitive Advantage by Newgen Software Inc
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October 2006 - (Free Research) The cyclical process of software product development can be managed by utilising Global Resourcing Options. Key areas that can be addressed by OPD are competence management and portfolio management in a multi-project environment.
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Solution for Health Claims/HCFA Processing for one of the largest BPO Company by Newgen Software Inc
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March 2007 - (Free Research) The objective for the automation of Health Claim Business process was to make the transaction processing services more efficient and productive. The client was looking for a unified business process workflow automation solution to support the business needs of its health claims processing & EDI output generation per ANSI 837 standard guidelines.
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Credit Card Process Automation and Outsourcing for one of the Largest Bank by Newgen Software Inc
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October 2006 - (Free Research) The Business Process Outsourcing division provides innovative, effective, and high-quality services to customers all over the world. These include a full suite of Contact Center Services, Technical Helpdesk, and Back Office Services, delivered through various service delivery channels, aided by best-in-class technology infrastructure.
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