More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. 

In today's dynamic economy it is important for CIOs to be thinking about how to strengthen their organization and position themselves for success for a future economic upturn and growth. Read this guide to learn how a company can make changes to IT that generate real business value. 

This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. 

Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. 

This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. 

Software development work is increasingly being off-shored or outsourced as companies try to reduce costs in efforts to remain competitive. However, these solutions have issues and challenges that can ultimately end up costing a company more money in the long run. 

In this webcast, Ben Trowbridge, CEO of Alsbridge, Inc. discusses many of the factors that go into evaluating and choosing offshore outsourcing locations. 

IT is no exception to the effects of the current recession since it forms a part of a company's budget. This report presents an overview of analyst observations on current recession trends in IT and telecom sectors, predictions about the future prospects and their recommendations to mitigate the impact. 

This paper explains how corporations are seeking a new, outcome-oriented architecture to support their technology needs, and they are undergoing a transition towards relying on customer satisfaction as the chief metric of success. This shift in corporate outlook offers a blueprint to BPO service providers for creating a responsive service model. 

This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.