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Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 
(WHITE PAPER) READ ABSTRACT |

Duncan & Craig LLP: Law firm tracks more billable time using application for the BlackBerry solution by BlackBerry

September 2011 - (Free Research)
Access this case study to see how Lawyers at Duncan & Craig LLP expanded their use of BlackBerry® smartphones beyond daily communications to track the time spent on the phone or sending emails to clients for billing purposes. 
(CASE STUDY) READ ABSTRACT |

WorkFlow in the Enterprise by BlackBerry

September 2011 - (Free Research)
Enhance productivity for your executives and give them access to common workflow requests that sometimes takes days to get their attention by allowing them to approve/deny common requests for travel, expenses, purchases or vacations right from their BlackBerry device. 
(WEBCAST) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco by ComputerWeekly.com

August 2010 - (Free Research)
The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience by ComputerWeekly.com

August 2010 - (Free Research)
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. 
(WHITE PAPER) READ ABSTRACT |

CW+: Compass: How to negotiate effective telecoms contracts by ComputerWeekly.com

October 2010 - (Free Research)
Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 
(WHITE PAPER) READ ABSTRACT |

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