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Creating a Superior Customer Experience Online by Oracle Corporation

March 01, 2012 - (Free Research)
Bringing the 24/7 interactive opportunity to federal agencies will go a long way toward boosting citizens' satisfaction with their government interactions. Read on to explore ways for government agencies to improve their web content management (WCM) strategies to deliver a superior customer experience. 
(WHITE PAPER) READ ABSTRACT |

Case Study: How John Lewis Conquered the Web by ComputerWeekly.com

March 17, 2014 - (Free Research)
Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. 
(BOOK) READ ABSTRACT |

STA Travel’s Increases Website Performance 50% with Riverbed by Riverbed Technology, Inc.

November 07, 2011 - (Free Research)
Global travel specialist STA Travel found that access to its website had slowed and that peaks in web traffic from promotional campaigns had become difficult to manage. The company turned to the Riverbed Stingray Traffic Manager to quickly improve the website’s performance and uptime, and provide a superior online experience for its customers. 
(CASE STUDY) READ ABSTRACT |

Five Ways to Prepare for SharePoint 2013: Establish Governance Today by Dell Software

August 22, 2012 - (Free Research)
Access this exclusive resource to discover how to establish a governance strategy in your exisiting environment to help your business prepare for the migration to SharePoint 2013. 
(WHITE PAPER) READ ABSTRACT |

Cloud Testing Production Applications: CloudTest Strategy and Approach by SOASTA, Inc

December 31, 2012 - (Free Research)
This white paper discusses the three most frequently discussed topics about testing in production (security, test data, and potential live customer impact), and describes how the methodology helps to achieve high confidence testing in production. 
(WHITE PAPER) READ ABSTRACT |

Triboo Manages 10 Million Unique Website Users Per Month with Riverbed by Riverbed Technology, Inc.

November 07, 2011 - (Free Research)
Triboo specializes in managing e-commerce activities and performance marketing for many Italian companies. The company’s website was struggling to support over 2 million page views and 45 million hits each day, so they turned to Riverbed Stingray Traffic Manager. 
(CASE STUDY) READ ABSTRACT |

The Shortcut Guide to Assuring Website Performance through External Web Monitoring by Neustar®

October 15, 2010 - (Free Research)
Businesses have become dependent on Web sites and RIAs. As dependency increases, so does the complexity of Web site systems and expectations on service delivery. This book offers a detailed look at external monitoring, how to leverage monitoring to protect your brand and a roadmap for implementing and maintaining an external monitoring process. 
(EBOOK) READ ABSTRACT |

Optimizing Worldwide SharePoint Data and Content Access with DocAve by AvePoint, Inc.

July 29, 2011 - (Free Research)
This white paper outlines the technological and infrastructural barriers that businesses must overcome to ensure their SharePoint platform can quickly respond to ever-changing needs at "Web speed." 
(WHITE PAPER) READ ABSTRACT |

Lewis Silkin – builds strong relationships with personalised content for each of its diverse audiences by Sitecore

July 25, 2013 - (Free Research)
Lewis Silkin, a top 100 UK law firm, had a website that couldn't deliver the personalized content they wanted, nor could it easily adapt to mobile devices. Read this case study to learn how Lewis Silkin conquered these challenges by implementing a new content management system (CMS) that enables comprehensive customization for each site visitor. 
(CASE STUDY) READ ABSTRACT |

Kia Motors – Building an automotive website that has the ‘Power to Surprise’ by Sitecore

July 25, 2013 - (Free Research)
Kia Motors, the UK's fastest growing car brand, wanted to revamp their company image - and that meant optimizing their website. Access this brief case study to learn about the web content management system (CMS) that Kia implemented in order to overhaul their existing website for a more user-friendly experience. 
(CASE STUDY) READ ABSTRACT |

easyJet – experiences significant increase in conversions using Sitecore to personalise its home page by Sitecore

July 23, 2012 - (Free Research)
easyJet, Europe's leading airline, was struggling with a web content management system (CMS) that couldn't offer meaningful customer personalization. Check out this brief case study to see how easyJet implemented a new CMS that allows them to personalize the homepage for every visitor and make travel planning easier for all their customers. 
(CASE STUDY) READ ABSTRACT |

Confused.com case study by Sitecore

July 25, 2013 - (Free Research)
Confused.com, a fast growing comparison website for insurance products in the UK, was outgrowing their legacy content management system (CMS). In this brief case study, discover how Confused.com implemented a web content management (WCM) technology in order to allow their entire team to easily make proactive and responsive changes to their site. 
(CASE STUDY) READ ABSTRACT |

Web 2.0 Engaging Customer Passion by SDL Web Content Management Solutions Division

July 27, 2010 - (Free Research)
This paper examines the ways in which organizations can tap into Web 2.0 interaction as part of the marketing strategy, marketing tactics and communication plan to create customer engagement by matching your visitors' passion and to figure out the "best fit" for the new opportunities that present themselves. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript - Best Practices: Protect Your Online Revenue Through Web Performance Testing by Gomez

October 09, 2009 - (Free Research)
This transcript will discuss optimizing application performance and quality, and various strategies that IDC sees in its research to help you improve your decision making about how you approach quality, management and performance optimization. Read on to learn more about how to protect your online revenue through web performance testing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Best Practices to Assure High Performance: Optimizing Web Applications in a Web 2.0 World by Gomez

September 18, 2009 - (Free Research)
Faced with rising customer expectations and increasing competitive pressures, Website managers are applying new technologies. In this paper, Gomez will address why traditional “Web page” monitoring is insufficient, how new demands on client-side computing change the performance game, and what the return of the browser wars means for your business. 
(WHITE PAPER) READ ABSTRACT |

12 Tips to Assess Online Retail Readiness for the Holidays by Gomez

September 14, 2009 - (Free Research)
Overall Web performance - including availability, responsiveness and consistency - can have a huge impact on an online retailer's revenues, brand and customer satisfaction. Read this whitepaper to learn 12 tips to assess online retail readiness for the upcoming holiday season. 
(WHITE PAPER) READ ABSTRACT |

Business-Critical Benefits of Workload Automation Solutions by ASG Software Solutions

February 08, 2010 - (Free Research)
Enterprises have struggled with workload automation (WLA) implementation because of its complexities, dependencies, and costs. These obstacles existed primarily because WLA was simply not a mature technology. However, today WLA solutions are widely accessible and achievable. Read this paper to learn about the latest innovations. 
(WHITE PAPER) READ ABSTRACT |

Enabling the Pervasive Wireless Campus for K-12 Schools by Brocade

December 13, 2011 - (Free Research)
Brocade Mobility enterprise Wireless LAN (WLAN) solutions, featuring support for 802.11n-based wireless networking, can help K-12 districts efficiently contain costs and lay the foundation for future growth. 
(WHITE PAPER) READ ABSTRACT |

NetAcuity IP Intelligence Technology by Digital Element

NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics. 
(SOFTWARE PRODUCT)

Why Web Performance Matters: Is Your Site Driving Customers Away? by Compuware Corporation

April 11, 2011 - (Free Research)
In this white paper, you’ll learn about the direct impact Web performance has on business results. And discover powerful tools for driving the superior customer experience, and business revenues, you demand from your Website. 
(WHITE PAPER) READ ABSTRACT |

Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc.

October 09, 2009 - (Free Research)
The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure. 
(PRODUCT OVERVIEW) READ ABSTRACT |

E-Guide: Matching WAN application acceleration options to network needs: Expert roadmap by BlueCoat

July 19, 2011 - (Free Research)
This expert e-guide discusses basic WAN acceleration techniques as well as best practices to boost application performance. Uncover how to match WAN optimization with acceleration options in order to meet your network’s needs. 
(EGUIDE) READ ABSTRACT |

Optimizing Network Performance to Accelerate the Business by BlueCoat

July 13, 2011 - (Free Research)
This eBook addresses how IT and business professionals can align network performance with business requirements to accelerate the Web-enabled business and gain significant competitive advantage 
(EBOOK) READ ABSTRACT |

WAN Optimization for Today and Tomorrow: Enterprise Applications by BlueCoat

February 14, 2011 - (Free Research)
Over 80% of applications are accessed over the Web. SAP, Business Objects and Salesforce.com, along with collaboration applications like Sharepoint, are all dependent on the same bandwidth. How do you optimize bandwidth to ensure these applications are performing within acceptable SLAs?  
(WEBCAST) READ ABSTRACT |

The Total Economic Impact of IBM® Exceptional Web Experience by IBM

March 30, 2012 - (Free Research)
Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this. 
(WHITE PAPER) READ ABSTRACT |

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