Customer Communication Management by Pitney Bowes Group 1 Software
This powerfully flexible set of Customer Communication Management (CCM) software solutions helps empower enterprises to productively and efficiently produce, personalize and present intelligent communications across all customer touch-points
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CRM: The Essential Guide - Five Principles for CRM Success by CDC Software - Pivotal CRM
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December 2007 - (Free Research) This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.
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Enterworks Enable: A Catalog Management and Publishing Suite by Enterworks, Inc.
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Enterworks Enable gives sales-driven companies a competitive edge by allowing everyone from catalog production staff to end users in the field to manage and publish product information in real time. It enables you to create custom materials such as printed catalogs, CDs, and Web content to support multi-channel marketing initiatives.
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Migrating Midsize Customers to Oracle 11g by Oracle Corporation.
March 2008 - (Free Research) This Webcast helps consultants, systems integrators and VARs migrate their midsize customers to Oracle 11g from their previous versions of the Oracle database.
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Choosing the Best CRM for Your Organization by Oracle Corporation - CRM on Demand
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September 2007 - (Free Research) CRM buyers have a wealth of deployment options available to them. This white paper describes and analyzes the four most popular CRM deployment scenarios, then offers a guide to choosing a hybrid approach that best matches the needs of the business while delivering superior performance, application integration and functionality.
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Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc
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November 2006 - (Free Research) This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.
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An Infosys Approach to Implementing CRM Across the Enterprise by Infosys Technologies
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September 2006 - (Free Research) Implementing a customer relationship management (CRM) solution can be challenging for companies with multiple business units (BUs). Given the unique needs of each industry, market, and organization, it is important to put a robust strategy in place prior to execution.
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CRM Is Dead -- Long Live CRM by Nucleus Research
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December 2003 - (Free Research) In-house CRM as we know it is dead. Smart vendors are taking the lead from hosted upstarts to deliver maximized ROI to customers while others focus on addressing key challenges such as user adoption and integration to deliver better returns.
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