Access this white paper to discover eight important features to look for in an external service provider. Learn how a provider can reduce complexity in your data center and simplify overall operations. 

Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information. 

Many existing storage systems cannot handle the data demands of today's companies. This case study explains how one organization improved storage performance and reduced costs by implementing a solution that scales rapidly and integrates with its current IT environment. 

As organizations seek new ways to increase brand awareness and generate demand in more complex market environments, there has been a renewed interest in co-marketing programs. This paper provides techniques to achieve this. 

When building an efficient and reliable data center, you must not only be aware of how much information it can hold, but also of the resources necessary to run it smoothly and effectively. This expert e-guide from our editors provides the necessary steps needed for implementing and supporting an efficient, green data center. 

Despite the growing popularity of social media among consumers, many customer service companies are still not harnessing the full potential of social channels. Read this insightful report to learn key trends in the use of social media for customer service and discover best practices for integrating social channels with CEM. 

For solution providers, the last few years have proved that cloud-based storage solutions are the route to go for your customers. This eGuide breaks down the different types of cloud applications and provides the benefits and solutions to the right service fit for your channel business. 

This paper explores how the SAP CRM application helps you leverage your partner relationships and empower channel partners so they can better market to, sell to, and provide service to your end customers. Continue reading to learn how you can have a more profitable partner channel network – and a more profitable company. 

Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge. 

This presentation transcript provides detailed insight into the midmarket customer landscape and explains why servers are recommended over traditional PCs. Access results from recent client surveys and discover affordable platforms for small and medium-sized businesses. 

Data migration is a major challenge for customers upgrading their storage hardware. Fortunately, virtualization can help to streamline this process. This expert e-guide, brought to you by SearchSystemschannel.com, explores the fundamentals of storage virtualization and points out the new revenue opportunities that accompany it. 

Server migration can be a daunting process for your customers, especially if they do not have a solid plan in place before they begin. This expert e-guide offers best practices to help your clients embark on their server migration projects and ensure a smooth transition.