Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3). 

This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains. 

Watch this webcast to explore the top five process challenges that software development teams face today. 

Since you invested so much to get Agile training and acquire and install Agile tools, why not get the most out of your investment? By following the best practices outlined in this white paper you will increase your chances of success with Agile and increase the quality of the software you create with your Agile process. 

Managing servers, clients, hardware, software, and other services can be a challenging task for IT pros. This resource explains how you can unify management of these critical systems, enabling greater efficiency across your IT environment. Discover a recommended tool and its key features here. 

This interactive data center, brought to you by our editors, explores 5 aspects of data center efficiency and provides tips and best practices to help companies make effective investment and configuration decisions. 

How can IT organizations deliver applications that are more aligned with business needs, budgets, and schedules? This paper will explore best practices—both at the enterprise and project level—to capture and manage well-defined application requirements. 

This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. 

This white paper informs you on all you need to know about the new troubleshooting tools that are bundled with Windows 7 and provide you, an IT Professional, with the knowledge to quickly figure out what’s happening “under the hood” on a Windows 7 computer. 

Managing power consumption in the data center is a huge concern for IT organizations today. In this presentation transcript, learn about the cost benefits of using Windows Server 2008 R2 for power and energy savings in the data center. The speaker will discuss the trends in this area and offer steps to improve power consumption and costs. 

Managing power consumption in the data center is a huge concern for IT organizations today. In this videocast, learn about the cost benefits of using Windows Server 2008 R2 for power and energy savings in the data center. The speaker will discuss the trends in this area and offer steps to improve power consumption and costs. 

Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.