Optimizing Service – Driven Businesses by Ramco Systems
May 09, 2013 - (Free Research)
This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more.
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Identify and Leverage Your Existing Service Life Cycles by IBM
July 22, 2010 - (Free Research)
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
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Workday Procurement Product Preview by Workday
March 05, 2013 - (Free Research)
Workday offers cloud-based SaaS solutions to a broad range of HR and finance challenges. Check out this video to discover what your company can achieve with comprehensive procurement solutions.
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Sterling Commerce: Managed Services by Sterling Commerce, An IBM Company
September 01, 2009 - (Free Research)
Sterling Commerce Managed Services include Business-to-Business (B2B) integration solutions, allowing trading organizations to interact with each other across a secure network. Long considered as only appropriate for large organizations, Sterling Commerce Managed Services provide organizations of all sizes with the ability to trade and collaborate.
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The Fundamentals of a Successful Managed Services Practice by N-able Technologies
December 01, 2009 - (Free Research)
If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.
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Power Your Procurement Evolution with SAP Supplier Relationship Management by SAP America, Inc.
April 26, 2012 - (Free Research)
Businesses are seeking to increase bottom-line cost savings through sourcing and procurement functions. To generate value, forward-looking organizations are strengthening supplier relationships and making procurement a more strategic focus in the organization.
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Extended Warehouse Management with SAP SCM by SAP America, Inc.
April 26, 2012 - (Free Research)
<p>Discover how SAP supply chain management has been extended to provider more in-depth warehouse management support through SAP Extended Warehouse Management (SAP EWM) and how it supports higher process and stock visibility, better warehouse operations planning, and better efficiency.</p>
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How to Make Indirect Procurement Outsourcing Work Effectively by SAP America, Inc.
March 12, 2010 - (Free Research)
Consider how procurement outsourcers have helped customers improve strategic sourcing, contract negotiations and operational procurement. Yet they need to connect these areas with integrated, sourcing-to-settlement procurement processes by providing customers with standard processes and platforms.
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Spend Performance Management - Maximize Savings, Reduce Supplier Risks by SAP America, Inc.
November 05, 2009 - (Free Research)
The SAP BusinessObjects Spend Performance Management application provides full visibility into direct and indirect spend, and helps companies proactively identify cost savings opportunities and supply risks, reduce costs, maintain supply continuity, and increase spend under management.
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Gartner: Five trends that will affect your cloud strategy by ComputerWeekly.com
April 23, 2012 - (Free Research)
<p>Businesses need to keep a close eye on the evolution of cloud based services to avoid wasting money and missing out on business opportunities.</p>
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Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 08, 2011 - (Free Research)
This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
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Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK
April 05, 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.
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Maximizing the ROI of procurement technology by Ariba, Inc.
November 12, 2010 - (Free Research)
Procurement technology brings buyers and sellers together in virtual marketplaces, letting manufacturers aggregate purchases of goods and services to earn volume discounts and negotiate better prices. In this E-Book, experts discuss techniques for managing supplier risk and gaining more control over direct spend on raw materials.
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Best Practices in eCatalog Management by Ariba, Inc.
June 11, 2010 - (Free Research)
At the heart of procurement systems is a catalog. Even in environments lacking automation, requisitioners consult a hard copy or customer service reps use a catalog at the other end of a phone line. Getting everyone to use the correct catalog from a preferred vendor at the contracted price will ensure that negotiated savings are actually realized.
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