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Integrating multiple channels to build a single view of the customer by SearchCRM

February 21, 2013 - (Free Research)
CEM is about so much more than just technology. It's also important to focus on implementing the right processes to facilitate collaboration across different departments and multiple applications. This expert resource describes proven strategies to optimize resources for CEM. 
(EGUIDE) READ ABSTRACT |

CallPilot Manager - Server Settings Link by Global Knowledge

April 19, 2013 - (Free Research)
One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what! 
(WHITE PAPER) READ ABSTRACT |

Role-Based Access Control in Avaya Aura by Global Knowledge

March 15, 2013 - (Free Research)
Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today. 
(WHITE PAPER) READ ABSTRACT |

How Information Management 2.0 Could Impact Your Business by Iron Mountain

June 01, 2012 - (Free Research)
Have you heard of information management 2.0? Do you know how it affects cost and risk concerns associated with traditional information management best practices? Uncover tips and tricks for driving down the costs and risks in the era of new communication and collaboration technologies. 
(WHITE PAPER) READ ABSTRACT |

Why You Need a Planning Tool and How to Sell the Concept to the Senior Management Team by IBM

November 07, 2013 - (Free Research)
This paper discusses why an investment in a planning tool is essential to the survival of your business. 
(WHITE PAPER) READ ABSTRACT |

Making the most of SharePoint with Exchange and Outlook by SearchDataCenter.com

May 07, 2012 - (Free Research)
Discover how you can successfully integate SharePoint and Exchange to enhance business communication and collaboration in this expert webcast. 
(VIDEO) READ ABSTRACT |

The compelling returns from IBM Connections in support of social business by IBM

May 01, 2011 - (Free Research)
The ability to adopt and adapt to the new generation of enterprise communication and collaboration tools is becoming increasingly critical for business success today. Access this white paper for 5 case studies exploring what it takes to transform from "traditional business" to "social business." 
(WHITE PAPER) READ ABSTRACT |

Dancing with Elephants - Making Your Business Processes Agile by Fujitsu America, Inc.

January 03, 2011 - (Free Research)
Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal. 
(WEBCAST) READ ABSTRACT |

WAN Optimization For Today and Tomorrow by BlueCoat

November 01, 2011 - (Free Research)
This white paper examines a WAN optimization solution that maximizes the performance and utility of your WAN to deliver an optimal video experience for all your users. 
(WHITE PAPER) READ ABSTRACT |

IBM InfoSphere Information Server for Data Warehousing by IBM

November 21, 2011 - (Free Research)
IBM InfoSphere Information Server is a platform for data integration that fully supports the new requirements for data warehousing. InfoSphere Information Server delivers faster time to value, increases business confidence in information and provides a lower cost of ownership than older, more time-consuming approach 
(VIDEO) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 23, 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

Tips and Best practices for Enterprise Social Software Adoption by IBM

November 14, 2012 - (Free Research)
Most businesses today are aware of the benefits of social technologies, but many organizations are finding that simply deploying social tools isn't enough to ensure social success or user adoption. Read this e-guide to learn 4 steps that lead to enterprise-wide user adoption and the importance of establishing a collaborative environment. 
(EGUIDE) READ ABSTRACT |

Cloud Strategies Of Online Collaboration Software Vendors, Q3 2012 by IBM

October 18, 2012 - (Free Research)
This informative study from Forrester Research evaluates and analyzes the top eight collaboration service providers. Get the most out of your collaboration solution investment by clicking through to read more now. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Top 3 Trends That Could Influence CIOs by Dell, Inc. and Intel®

March 13, 2012 - (Free Research)
This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT. 
(EGUIDE) READ ABSTRACT |

Your Guide to Mobile Application Management by SearchSecurity.com

October 19, 2012 - (Free Research)
This expert E-Guide answers your top questions about mobile application management, mobile device management, consumerization, BYOD, and much more – helping you empower your employees with the freedom of choice without compromising corporate security or control. 
(EGUIDE) READ ABSTRACT |

Video Conferencing: The Key to Successful DR? by SearchSecurity.com

August 31, 2012 - (Free Research)
This E-Guide from SearchNetworking.com describes how businesses of all sizes can benefit from video conferencing technology. View now to learn the increasing role video is playing in not only collaboration and connectivity but also disaster recovery initiatives and maintaining business continuity. 
(EGUIDE) READ ABSTRACT |

Video Conferencing Best Practices: Making the Business Case and Key Tips for a Seamless Deployment by SearchSecurity.com

April 05, 2011 - (Free Research)
This e-guide discusses key deployment strategies to help unified communications (UC) pros get started. Uncover the physical components of video conferencing systems, interoperability and standards considerations and how organizations should address video management to ensure a solid quality of service (QoS). 
(EGUIDE) READ ABSTRACT |

Video collaboration usage policies should consider user experiences by SearchSecurity.com

July 18, 2012 - (Free Research)
Evaluate the pros and cons of video collaboration in this expert e-guide, and discover how businesses can overcome key user experience challenges with the right policies and management tactics. 
(EGUIDE) READ ABSTRACT |

Unified communications integration: Single vs. multi-vendor environments by SearchSecurity.com

July 18, 2012 - (Free Research)
This e-guide compares the pros and cons of implementing a single versus multi-vendor UC environment, and offers tips for overcoming key UC integration challenges. 
(EGUIDE) READ ABSTRACT |

UC Strategies and the Evolving Cloud by SearchSecurity.com

October 01, 2012 - (Free Research)
This E-Guide from SearchUnifiedCommunications.com explores the concept of cloud unified communications, the strategies and plans it offers, and how your organization can benefit. 
(EGUIDE) READ ABSTRACT |

UC Collaboration Tools: Greater simplicity needed for IT, end users by SearchSecurity.com

May 21, 2012 - (Free Research)
Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more! 
(EGUIDE) READ ABSTRACT |

UC and Collaboration: Benefits and Market Drivers by SearchSecurity.com

January 30, 2013 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage. 
(EGUIDE) READ ABSTRACT |

Top 3 Drivers for Flexible UC Reference Architecture by SearchSecurity.com

September 11, 2012 - (Free Research)
This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow. 
(EGUIDE) READ ABSTRACT |

The Truth About Mobile UC&C: Expert Roadmap by SearchSecurity.com

October 16, 2013 - (Free Research)
Despite the emphasis put on mobility in the world of unified communications and collaboration (UC&C), adoption of mobile UC&C clients is still very low. This expert e-guide discusses why, and what could make true solutions more meaningful. 
(EGUIDE) READ ABSTRACT |

The Top 4 Business Considerations for Your UC Solution by SearchSecurity.com

April 19, 2013 - (Free Research)
Get help determining your organization's unified communications needs in order to make a more informed solution purchasing decision. 
(EGUIDE) READ ABSTRACT |

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