Knowledge Base ManagementWelcome, Guest      sign in | register | help


   Search for:        Advanced Search
Browse Directory>   Business SolutionsKnowledge ManagementKnowledge Base Management  What is RSS?
Advertisement

ALL RESULTS
  1 - 25 of 113 | Next Page

Managing Social Content to Maximize Value and Minimize Risk by IBM

August 17, 2011 - (Free Research)
Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit. 
(WHITE PAPER) READ ABSTRACT |

Experts on risk see few risks and many rewards in Social Business Software by Jive Software

June 20, 2013 - (Free Research)
Swiss Re, a global re-insurer, was facing efficiency issues as their current collaborative tools no longer met their business needs. Take a look at this case study to learn how Swiss Re took a community-centric approach to collaboration with a social platform that allowed employees to address business topics and collaborate on client needs. 
(CASE STUDY) READ ABSTRACT |

Sales support goes social at Vodafone’s enterprise business unit by Jive Software

June 20, 2013 - (Free Research)
Vodafone Enterprise realized that their current strategic communication platforms weren't enough to meet changing business needs. In this case study, find out how Vodafone implemented a flexible, easy-to-use social business platform to support their sales teams streamline deals from start to finish. 
(CASE STUDY) READ ABSTRACT |

Collapsing time and distance barriers by Jive Software

June 20, 2013 - (Free Research)
Check out this case study to learn how CSC, a Fortune 200 IT service provider, leveraged a social business software to deliver web 2.0 capabilities to their collaborative strategy, and how their deployment approach enabled better connection between people, content, and communities. 
(CASE STUDY) READ ABSTRACT |

Convergence of Sales and Marketing by Neolane Inc.

October 2008 - (Free Research)
This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.). 
(WHITE PAPER)

Managing and Delivering Knowledge From Disparate Applications and Platforms by ASG Software Solutions

May 2010 - (Free Research)
Knowledge is collected in a wide variety of documents (paper and electronic), and these documents are perhaps the most valuable assets for businesses. However, the challenges of managing and delivering documents across an enterprise are becoming increasingly difficult. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Six Best Practices for Agent Knowledge Management by KANA (E-mail this company)

June 2012 - (Free Research)
Knowledge management can be a useful tool for improving the quality and efficiency of your contact center operations. This paper outlines a series of best practices to help you achieve maximum results from knowledge management within the contact center that will ultimately lead to better customer service, and higher revenues. 
(WHITE PAPER) READ ABSTRACT |

A Framework for 2.0 Adoption in the Enterprise by NewsGator

May 2010 - (Free Research)
This report draws from the knowledge of full‐time practitioners who orchestrate enterprise‐wide rollouts in their organizations. We outline patterns of adoption and highlight practical insight that will help your company and your clients plan for the process and help set realistic expectations for a successful 2.0 rollout. 
(WHITE PAPER) READ ABSTRACT |

Records and Information Management 2.0 for Dummies by Iron Mountain

October 2013 - (Free Research)
This expert e-book will guide you and provide the necessary resources to help you understand the fundamental elements and practical steps needed to start and sustain an effective records and information management program—most importantly avoid legal repercussion. 
(EBOOK) READ ABSTRACT |

Podcast: Managing the Healthcare Data Deluge by Iron Mountain

August 2013 - (Free Research)
As medical records move from paper to digital, it's creating a data deluge for the healthcare industry. How can healthcare organizations develop a strategy to manage the information lifecycle that guarantees availability, responsiveness, and reliability of data? Tune in to this podcast to find out. 
(PODCAST) READ ABSTRACT |

IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing by Atos Origin

July 2012 - (Free Research)
This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI. 
(WHITE PAPER) READ ABSTRACT |

3-2-1 Contact the Call Center by SearchCRM

January 2013 - (Free Research)
Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat. 
(WHITE PAPER) READ ABSTRACT |

Top IT Consulting Firm Utilizes DocAve® to Manage SharePoint Infrastructure of Global Banking Organization by AvePoint, Inc.

February 2010 - (Free Research)
Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs. 
(CASE STUDY) READ ABSTRACT |

Emerging Trends in Project Management by Global Knowledge

June 2013 - (Free Research)
The technical aspects of managing projects notwithstanding, project managers are increasingly asked to lead the organization in transformative ways. Read on to uncover the top trends shaping the world of project management. 
(WHITE PAPER) READ ABSTRACT |

Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc.

June 2009 - (Free Research)
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and... 
(WHITE PAPER) READ ABSTRACT |

Managing Data, Managing Change: Making MDM Work by Baseline Consulting

September 2008 - (Free Research)
This white paper discusses, Business Change Management, Data Change Management, and Cultural Change Management. These are the three main categories of change management that accompany any Master Data Management (MDM) effort. 
(WHITE PAPER) READ ABSTRACT |

Breaking Down the Barriers to Business by Sage (UK) Limited

March 2010 - (Free Research)
Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business. 
(WHITE PAPER) READ ABSTRACT |

Bloor Research - Data Discovery Spotlight by Talend

February 2009 - (Free Research)
In this Spotlight Report, Research Director Philip Howard explains why data discovery is of fundamental importance to data integration, data quality, and many other projects ranging from business intelligence through master data management to data governance and data archival. Read on to learn more about the importance of data discovery. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript - Tiering Strategy: Cut Storage Costs in Half by F5 Networks

March 2010 - (Free Research)
This presentation transcript discusses a technology that has changed the way that hundreds of organizations think about managing data. This transcript will cover file virtualization technology. Read on to find out why it is important for IT organizations, how it works and how some of the benefits can resonate with your own infrastructures. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Closed Loop Quality Management: Improving Customer Focus from Design to Delivery by Apriso Corporation

March 2011 - (Free Research)
Competing pressures to ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question the efficacy of their current quality management systems. This report provides actionable steps to begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution. 
(ANALYST REPORT) READ ABSTRACT |

Global Manufacturing Operations Management by Apriso Corporation

September 2008 - (Free Research)
This paper explains how a common platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks. 
(WHITE PAPER) READ ABSTRACT |

Accenture CIO Survey: Cultivating High Performance Through Information Management by Accenture

June 2008 - (Free Research)
Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies. 
(WHITE PAPER) READ ABSTRACT |

Best Practices In Enterprise Content Management: Five Tests to Evaluate Cloud Enterprise Content Management (ECM) by SpringCM

March 2011 - (Free Research)
This paper will explore 5 tests to determine whether an organization can benefit from a Cloud ECM solution. Proven ECM technologies improve the effectiveness and efficiency of information flow in a business, ensuring the right information reaches the right person when and where they need it without compromising security of intellectual property. 
(WHITE PAPER) READ ABSTRACT |

Supporting a Multichannel Contact Center by Verint Systems

February 2013 - (Free Research)
Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle. 
(EGUIDE) READ ABSTRACT |

Numara Software Webinar - Track It! by Numara Software

June 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. 
(WEBCAST) READ ABSTRACT |

1 - 25 of 113 | Next Page

> Explore alternative searches for: Knowledge Base Management

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.


Advertisement

Search FindTech

Search the
Technology Services Directory

  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




  TechTarget - The IT Media ROI Experts