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Numara Software Webinar - Track It! by Numara Software

June 08, 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. 
(WEBCAST) READ ABSTRACT |

IT in Europe - May 2012 by SearchSecurity.com

June 15, 2012 - (Free Research)
While network access control (NAC) technology seemed to disappear into the great beyond just a year ago, it is ready to resurface with a vengeance. However, the technology will need to resurge with better controls, especially as the consumerisation of IT and bring your own device (BYOD) trends overtake the enterprise. 
(EZINE)

Get a Handle in Your Intellectual Property (No Matter Where it's Been) by Iron Mountain

September 03, 2013 - (Free Research)
View this resource to learn how to resolve your questions about data backup and recovery. 
(WHITE PAPER) READ ABSTRACT |

Making the most of SharePoint with Exchange and Outlook by Dell, Inc. and Intel®

May 07, 2012 - (Free Research)
Discover how you can successfully integate SharePoint and Exchange to enhance business communication and collaboration in this expert webcast. 
(VIDEO) READ ABSTRACT |

Records and Information Management 2.0 for Dummies by Iron Mountain

October 21, 2013 - (Free Research)
This expert e-book will guide you and provide the necessary resources to help you understand the fundamental elements and practical steps needed to start and sustain an effective records and information management program—most importantly avoid legal repercussion. 
(EBOOK) READ ABSTRACT |

3 Best Practices for Reducing Exchange Downtime by AppAssure Software, Inc.

March 02, 2009 - (Free Research)
Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange. 
(WHITE PAPER) READ ABSTRACT |

3-2-1 Contact the Call Center by SearchCRM

January 31, 2013 - (Free Research)
Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat. 
(WHITE PAPER) READ ABSTRACT |

Top IT Consulting Firm Utilizes DocAve® to Manage SharePoint Infrastructure of Global Banking Organization by AvePoint, Inc.

February 04, 2010 - (Free Research)
Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs. 
(CASE STUDY) READ ABSTRACT |

Emerging Trends in Project Management by Global Knowledge

June 17, 2013 - (Free Research)
The technical aspects of managing projects notwithstanding, project managers are increasingly asked to lead the organization in transformative ways. Read on to uncover the top trends shaping the world of project management. 
(WHITE PAPER) READ ABSTRACT |

Convergence of Sales and Marketing by Neolane Inc.

October 2008 - (Free Research)
This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.). 
(WHITE PAPER)

Seven Ways ITIL Can Help You in an Economic Downturn by BMC Software, Inc.

June 2009 - (Free Research)
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and... 
(WHITE PAPER) READ ABSTRACT |

Managing Data, Managing Change: Making MDM Work by Baseline Consulting

September 2008 - (Free Research)
This white paper discusses, Business Change Management, Data Change Management, and Cultural Change Management. These are the three main categories of change management that accompany any Master Data Management (MDM) effort. 
(WHITE PAPER) READ ABSTRACT |

Breaking Down the Barriers to Business by Sage (UK) Limited

March 2010 - (Free Research)
Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business. 
(WHITE PAPER) READ ABSTRACT |

Bloor Research - Data Discovery Spotlight by Talend

February 2009 - (Free Research)
In this Spotlight Report, Research Director Philip Howard explains why data discovery is of fundamental importance to data integration, data quality, and many other projects ranging from business intelligence through master data management to data governance and data archival. Read on to learn more about the importance of data discovery. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript - Tiering Strategy: Cut Storage Costs in Half by F5 Networks

March 2010 - (Free Research)
This presentation transcript discusses a technology that has changed the way that hundreds of organizations think about managing data. This transcript will cover file virtualization technology. Read on to find out why it is important for IT organizations, how it works and how some of the benefits can resonate with your own infrastructures. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Closed Loop Quality Management: Improving Customer Focus from Design to Delivery by Apriso Corporation

March 2011 - (Free Research)
Competing pressures to ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question the efficacy of their current quality management systems. This report provides actionable steps to begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution. 
(ANALYST REPORT) READ ABSTRACT |

Global Manufacturing Operations Management by Apriso Corporation

September 2008 - (Free Research)
This paper explains how a common platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks. 
(WHITE PAPER) READ ABSTRACT |

Accenture CIO Survey: Cultivating High Performance Through Information Management by Accenture

June 2008 - (Free Research)
Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies. 
(WHITE PAPER) READ ABSTRACT |

Experts on risk see few risks and many rewards in Social Business Software by Jive Software

June 2013 - (Free Research)
Swiss Re, a global re-insurer, was facing efficiency issues as their current collaborative tools no longer met their business needs. Take a look at this case study to learn how Swiss Re took a community-centric approach to collaboration with a social platform that allowed employees to address business topics and collaborate on client needs. 
(CASE STUDY) READ ABSTRACT |

Sales support goes social at Vodafone’s enterprise business unit by Jive Software

June 2013 - (Free Research)
Vodafone Enterprise realized that their current strategic communication platforms weren't enough to meet changing business needs. In this case study, find out how Vodafone implemented a flexible, easy-to-use social business platform to support their sales teams streamline deals from start to finish. 
(CASE STUDY) READ ABSTRACT |

Collapsing time and distance barriers by Jive Software

June 2013 - (Free Research)
Check out this case study to learn how CSC, a Fortune 200 IT service provider, leveraged a social business software to deliver web 2.0 capabilities to their collaborative strategy, and how their deployment approach enabled better connection between people, content, and communities. 
(CASE STUDY) READ ABSTRACT |

Best Practices In Enterprise Content Management: Five Tests to Evaluate Cloud Enterprise Content Management (ECM) by SpringCM

March 2011 - (Free Research)
This paper will explore 5 tests to determine whether an organization can benefit from a Cloud ECM solution. Proven ECM technologies improve the effectiveness and efficiency of information flow in a business, ensuring the right information reaches the right person when and where they need it without compromising security of intellectual property. 
(WHITE PAPER) READ ABSTRACT |

Supporting a Multichannel Contact Center by Verint Systems

February 2013 - (Free Research)
Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle. 
(EGUIDE) READ ABSTRACT |

ASG-Rochade the Leading Metadata Repository by ASG Software Solutions

ASG-Rochade is a metadata management solution for large and medium-sized organizations. It is a strategic, facilitating technology that manages information about data and systems across your enterprise. 
(SOFTWARE PRODUCT)

Managing and Delivering Knowledge From Disparate Applications and Platforms by ASG Software Solutions

May 2010 - (Free Research)
Knowledge is collected in a wide variety of documents (paper and electronic), and these documents are perhaps the most valuable assets for businesses. However, the challenges of managing and delivering documents across an enterprise are becoming increasingly difficult. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

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