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Nine Storage-Related Attributes of an Enterprise Cloud by Compellent

November 04, 2009 - (Free Research)
A robust enterprise cloud should not be focused myopically on CPUs, memory, disks, and a range of IP addressees. Businesses instead should include the nine attributes presented in this paper when formulating an enterprise cloud platform strategy. 
(WHITE PAPER) READ ABSTRACT |

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell, Inc.

May 13, 2009 - (Free Research)
Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security. 
(WHITE PAPER) READ ABSTRACT |

Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile by Microsoft

September 09, 2009 - (Free Research)
In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions. 
(WEBCAST) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 
(PRESENTATION) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 29, 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 
(WHITE PAPER) READ ABSTRACT |

PortalGuard: Browser-Based Authentication and Password Security for Microsoft SharePoint, IBM WebSphere and WebSphere Portal, and IBM Lotus Domino by PistolStar, Inc.

August 26, 2009 - (Free Research)
PortalGuard is an authentication and password security solution that allows end-users to securely authenticate and self-manage passwords directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives and achieve compliance with government and industry regulations. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Online Backup FAQ by i365, A Seagate Company

October 26, 2009 - (Free Research)
Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this podcast, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more. 
(PODCAST) READ ABSTRACT |

Zenith ARCA Price List by Zenith Infotech

October 29, 2009 - (Free Research)
Check out this price list and specifications of all of Zenith's ARCA (Advanced Recovery and Continuity Appliance) models available. 
(DATA SHEET) READ ABSTRACT |

Top 10 Ways to Optimize Remote Office Disaster Recovery by Zenith Infotech

October 29, 2009 - (Free Research)
Dealing with disasters at remote offices, where you likely have little or no technical staff, can be challenging—and, if you're not careful, expensive. Here are our top 10 tips for optimizing branch office DR while achieving overall improvements in cost efficiency. 
(WHITE PAPER) READ ABSTRACT |

Mastering Disaster Recovery for Mid-Sized Organizations by Zenith Infotech

October 29, 2009 - (Free Research)
A comprehensive disaster recovery implementation is critical to ensuring computing resources maintain operations in the event of a server failure or data loss. Mastering disaster recovery in mid-sized organizations requires the careful identification and implementation of end-to-end backup along with recovery tools and services. 
(WHITE PAPER) READ ABSTRACT |

Three Steps to a Mobility Strategy by AT&T Corp

October 28, 2009 - (Free Research)
Many organizations have implemented mobility in a tactical and piecemeal manner, not realizing the gains possible from adopting a more strategic approach. This paper explains how to conduct a mobility audit, review your business activities, and develop an effective mobility implementation plan. 
(WHITE PAPER)

Virtual Desktops: Improving Security and Availability by HP, Vmware and AMD

September 24, 2009 - (Free Research)
In this webcast, learn how virtual desktop implementation can ensure data security and uphold legal compliance standards. Discover how to execute best practices for data backup and offsite storage. Gain insight into how desktop virtualization can be utilized to improve data security and availability. 
(WEBCAST) READ ABSTRACT |

Simplify and Automate Desktop Management with Virtualization by HP, Vmware and AMD

September 10, 2009 - (Free Research)
There are two sides to desktop business continuity: users' needs and IT management. Users need on-demand accessibility of their desktops, applications and data. IT managers must limit complexity caused by supporting diverse users and hardware. This webcast discusses how to automate and simplify virtual desktop management to improve efficiency. 
(WEBCAST) READ ABSTRACT |

Lance Armstrong Foundation : Email Archiving with Professional Archive Manager for Exchange by Metalogix Software, Inc.

October 22, 2009 - (Free Research)
See why the Lance Armstrong Foundation chose Metalogix's Professional Archive Manager for Exchange to centrally manage email archives and allow for reliable remote access to them. 
(CASE STUDY) READ ABSTRACT |

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel

July 01, 2009 - (Free Research)
This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits. 
(WHITE PAPER) READ ABSTRACT |

SharePoint E-Zine Volume 15: Top Five SharePoint Challenges and Solutions by SearchWinIT

October 20, 2009 - (Free Research)
Having some issues with SharePoint? It happens. This issue describes some of SharePoint's most common problems and provides the fixes to solve them. Also in this issue, get some pointers on how to manage external data access as part of your governance plan, and weigh the pros and cons of SharePoint social computing. 
(EZINE) READ ABSTRACT |

Top Challenges (and Answers) for Printing in a Virtual Desktop Environment by ThinPrint

September 18, 2009 - (Free Research)
Industry expert, Brian Madden, will tell you what you need to know, what you can do out-of-the-box, and when and why you might need to turn to third-party tools. 
(WEBCAST) READ ABSTRACT |

Increasing Efficiencies in the Data Center - Making Your Wide Area Network Work for You by Datalink Corporation

August 01, 2009 - (Free Research)
Please join Kent Christensen, Virtualization Practice Manager, Datalink, as he analyzes and explains WAN efficiencies between data centers. In addition to the topic of transferring data over the WAN more efficiently between the primary and secondary data centers, much of the presentation will apply to small remote offices as well. 
(VIDEOCAST) READ ABSTRACT |

Case Study: Continental Airlines Streamlines Operations, Cuts Costs with Virtualization Solution by Dell and Microsoft

April 01, 2009 - (Free Research)
To expand its virtualized server and desktop infrastructure, Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter. By using improved Hyper-V™ technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes, and save up to U.S. $1.5 million a year. 
(CASE STUDY) READ ABSTRACT |

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

Dell Asset Management by Dell, Inc. and Intel

October 07, 2009 - (Free Research)
Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more. 
(DATA SHEET) READ ABSTRACT |

Analyst paper: Mobile Banking Creates a Bright Spot Within the Struggling Financial Services Industry by BlackBerry

July 27, 2009 - (Free Research)
Mobile banking is quickly growing in popularity among young, affluent, tech-savvy smartphone users in America and Canada. As a result, financial institutions will have a highly interactive and expandable line of services and devices they can use to engage their customers. 
(ANALYST REPORT) READ ABSTRACT |

Riverbed Steelhead Product Family by Riverbed Technology, Inc.

October 01, 2009 - (Free Research)
What's the Riverbed difference? Speed. Scalability. And simplicity. Discover it for yourself and get the facts about the entire family of Steelhead solutions from Riverbed. Companies of all sizes depend on the Riverbed Steelhead product family to accelerate the performance of applications over the WAN. 
(DATA SHEET) READ ABSTRACT |

Choosing the right authentication method for your business by SafeNet, Inc.

September 30, 2009 - (Free Research)
Authentication technologies have struggled to keep pace with organizational needs including cost reduction, support for multiple user types and support for high-risk applications over the Internet. View this webcast to gain insight on current authentication technologies and explore guidelines to help you pick the right authentication technology. 
(WEBCAST) READ ABSTRACT |

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