Overview: Global Knowledge is the worldwide leader in IT & Business training. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning...
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Solutions offered by Global Knowledge.
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10 Current Security Threats for Individuals by Global Knowledge. October 21, 2011 - With the constant threat of malware and hackers, businesses and individuals alike have to start taking precautions to safeguard the security of their information. Access this resource to discover the top ten current security threats and how you can protect yourself from these threats.
10 Essential Security Policies by Global Knowledge. May 12, 2010 - Writing a corporate security policy might seem complex, but ultimately it is a collection of many small policies. These ten security policies (or sub-policies) are essential to every organization, regardless of size, location, age, mission, or the product or service produced, and are presented here (in no particular order).
10 Hot Skills for 2009 by Global Knowledge. May 01, 2009 - With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
10 Security Concerns for Cloud Computing by Global Knowledge. March 17, 2010 - Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition by Global Knowledge. May 08, 2013 - There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.
10 Ways Malicious Code Reaches Your Private Network by Global Knowledge. July 27, 2010 - As of 2010, there are nearly three million unique forms of known malicious code, and thousands of new ones are discovered daily. The risk of being infected is greater than ever. The following are 10 common ways malicious code reach your private network that you need to be aware of.
12 Advantages of Agile Software Development by Global Knowledge. January 10, 2011 - This paper examines 12 ways in which the Agile methods are valuable.
12 Steps to Bring Your Own Device (BYOD) Success by Global Knowledge. April 30, 2012 - This essential resource outlines 12 steps to a secure and managable Bring Your Own Device (BYOD) program. Find out how you can leverage the advantages of IT consumerization while mitigating the risks.
13 Infrastructure Decisions That Result In Poor IT Security by Global Knowledge. December 17, 2010 - This white paper presents 13 somewhat common infrastructure decisions that can result in poor IT security. It is possible that your organization can improve its security in one or more of these areas. Take the time to assess your current security policy in each of these areas to see if there is room for refinement or improvement.
14 Security Policy Tips by Global Knowledge. May 19, 2011 - Every organization needs a security policy, whether it's a business of one or a multi-national corporation. In this white paper, expert James Michael Stewart reveals 14 key tips for both organizations new to security policies and those looking to tighten up their defenses.
15 Top Paying Certifications for 2013 by Global Knowledge. February 05, 2013 - This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top.
2009 IT Skills and Salary Report by Global Knowledge. March 03, 2009 - Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.
2013 IT Skills & Salary Report by Global Knowledge. March 15, 2013 - This report provides the results of a survey conducted in the fall of 2012 of IT professionals measuring compensation, job satisfaction and security, training and certification, and business conditions.
5 Arguments Against Virtualization - And Why They Are Wrong by Global Knowledge. February 22, 2012 - Though server virtualization is widely accepted in the computing world, there are still plenty of myths and misconceptions floating around. Discover what the top 5 arguments against virtualization are, and how you can refute them, in this white paper.
5 Tips for Getting the Most Out of Citrix XenDesktop 5.5 by Global Knowledge. March 08, 2012 - Businesses are turning to virtual desktops to deliver the security, mobility and ease of management they need. In this essential white paper, discover how your company can get the most out of your virtual desktop deployment with tips for optimizing Citrix XenDesktop 5.5.
7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge. December 2008 - This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora.
77 Features For Windows 7 That Every IT Professional Should Know About by Global Knowledge. April 21, 2010 - Listed in this whitepaper are 77 Windows 7 features that're in the form of quick tips, tricks and some in the form of detailed explanations. You'll be able to use this paper as a reference to the enormous enhancements built into Windows 7.
802.1x - Implementing and Deploying Methods by Global Knowledge. July 09, 2013 - You may have heard concerns or nightmare stories about 802.1X, but with the tools we have today and the method of implementation, this can be seamless in an environment and far exceeds any compliance requirements you may have.
802.1X Explained by Global Knowledge. October 18, 2012 - Access this exclusive resource to learn how your organization can optimize your environment to make adopting a BYOD policy easy.
A Unified Model for Describing a Project Plan by Global Knowledge. June 05, 2013 - This paper proposes a unifying model for project plans. A distinction will be made between the outputs of project planning and the project plan itself. The significance of this distinction is to allow projects of all types to be described at a high level, in a common language, regardless of the type of analysis used to develop the plan.
Accelerated Networks Drive Better Business Outcomes by Global Knowledge. January 12, 2012 - Discover how you can improve the performance of applications by 5-50 times and boost productivity with a next-generation approach that incorporates service-level assurance and managed WAN optimization.
An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire by Global Knowledge. November 22, 2010 - This paper examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud.
Apache Hadoop: the Swiss Army Knife of IT by Global Knowledge. April 02, 2013 - In this white paper, discover why Apache Hadoop is being credited with holding the key to the future of big data analytics. From its open-source cost-efficiency to its additive processes, this white paper details the versatility and power of Hadoop.
Applying the Four Standards of Security-Based CIA by Global Knowledge. October 28, 2013 - High levels of optimization help to ensure that an organization's information security approach is both well-rounded and flexible enough to meet current and future threats.
Assessing Your Organization's Readiness for Windows 7 by Global Knowledge. February 24, 2010 - There has been great interest in the subject of Windows 7 in recent months, perhaps most strongly from organizations that passed over Windows Vista and are looking at a migration from Windows XP.
Avaya Aura Communication Manager Survivability Simplified by Global Knowledge. June 25, 2013 - The Avaya Aura product line offers many opportunities for communications to survive failures of the IP network or the Avaya equipment. Here, we will focus on the Communication Manager Survivability explanation, implementation, verification, "good to know facts," and troubleshooting commands.
Avaya Aura Contact Center Database Integration Wizard: Part One, Sending Data by Global Knowledge. June 21, 2013 - In Part One: Sending Data, of this two-part series on the Avaya Aura Contact Center Database Integration Wizard (DIW), you will see how to integrate the Avaya Aura Contact Center with a backend database management system in order to to capture call information and store it in a database for reporting purposes.
Avaya Aura Contact Center Database Integration Wizard: Part Two, Data Exchange by Global Knowledge. July 26, 2013 - In Part 2, Data Exchange, of this series on the Avaya Aura Contact Center Database Integration Wizard you will see how to use the SEND REQUEST and GET RESPONSE operations so that customer information collected during the call to the contact center system can be exchanged with a backend database.
Avaya Aura Contact Center Scripting Demystified by Global Knowledge. May 18, 2011 - Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge. May 16, 2013 - This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.
Basics of Switching by Global Knowledge. June 28, 2013 - A switch is a Layer 2 network device that forwards Ethernet frames based on the destination media access control (MAC) address. A switch has RJ-45 ports for connection and the intelligence to read MAC addresses to make forwarding decisions. The purpose of the switch is to quickly and accurately forward frames toward the destination.
Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge. December 2008 - Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Big Data and Apache Hadoop Adoption: Key Challenges and Rewards by Global Knowledge. November 14, 2012 - Access this exclusive resource to explore the demands of big data and learn how recent vendor offerings can streamline the process for using Apache Hadoop in handling today's data loads.
Building a Cisco Certification Lab by Global Knowledge. October 08, 2012 - Access this informative resource to discover how to build a certification lab environment to deliver hands-on experience to the workers you're training.
Building a Home Lab for VMware vSphere by Global Knowledge. February 12, 2010 - Read this paper by Global Knowledge instructor, John Hales, to learn how to build a home lab for VMware vSphere for study. This paper is broken down into three major sections; the first and most detailed is about the hardware required, the second is about the Workstation configuration, and the third is about installing vSphere and Virtual Center.
Building a Home Lab for VMware vSphere 5.1 by Global Knowledge. June 18, 2013 - This white paper is not intended to be an in-depth review of how to install and configure vSphere 5.1, but rather an example scenario of a used and known implementation strategy that works.
Building Virtualization-Optimized Date Center Networks by Global Knowledge. January 13, 2012 - Data center networks designed to support traditional client-server software deployment models can’t meet the performance and scalability requirements of the new virtualized data center. Explore how HP networking solutions is helping businesses meet the challenges of the new virtualized data center.
Business Analysis Communication and Elicitation by Global Knowledge. June 07, 2012 - Discover how business analysts (BA) can master the art of communicating and eliciting critical information from business stakeholders. Read on to learn specific techniques and methods for streamlining the BA process.
CallPilot Manager - Server Settings Link by Global Knowledge. April 19, 2013 - One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what!
CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge. October 2008 - This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts.
CCNA Wireless Certification by Global Knowledge. December 2008 - This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training are required to get certified.
Change Is Constant: PMBOK Guide® 5th Edition by Global Knowledge. December 31, 2012 - This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more.
Cisco Adaptive Security Appliances: Which One is Right for You? by Global Knowledge. January 19, 2011 - This white paper introduces you to the different models within the 5500-series family of Cisco ASAs and gives you an idea of how each would best be used. This guide will also give a brief overview of the licensing considerations for each of the models discussed.
Cisco NX-OS: Paving the Way for the Future by Global Knowledge. October 08, 2012 - Access this exclusive resource to learn about a new operating system that can help to better manage your data center and ensure increased efficiency and productivity.
Cisco Secure Mobility Solution: Borderless Acceptable Use Policy Controls by Global Knowledge. April 11, 2012 - In this exclusive resource discover how Cisco Secure Mobility Solutions help keep VPN users secure and compliant with Acceptable Use Policies (AUP).
Cisco Service Provider Next Generation Networks by Global Knowledge. April 02, 2013 - What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions and look at some of the technologies that are used within those networks.
Cisco Service Provider Next Generation Networks by Global Knowledge. August 22, 2012 - In this white paper discover how the Cisco Service Provider Next Generation Networks (IP NGN) works and how service providers are benefiting from this technology. Explore examples of configurations for different platforms and contrast the differences in the types of operating systems.
Cisco Telepresence Zones by Global Knowledge. April 01, 2013 - The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.
Cisco Training: June – December 2010 by Global Knowledge. July 06, 2010 - In this training guide you’ll learn: Routing and Switching, Unified Communications and Contact Center, Security, Data Center and Storage, Unified Wireless, Optical Networking, Service Providers and so much more.
Cisco Unified Communication Manager - Digit Manipulation by Global Knowledge. May 02, 2013 - Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed.
Cisco Unified Communications Manager by Global Knowledge. May 28, 2013 - Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For most companies, the Cisco Communications Manager Express, or CUCM, can enable comprehensive voice communications with a wealth of advanced features.
Cisco Unified Communications Manager Express by Global Knowledge. May 21, 2013 - Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For small-to-medium sized companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs.
Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge. December 2008 - Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Citrix XenDesktop 5: Key Advantages for Virtualizing Your Desktop Environment by Global Knowledge. June 29, 2011 - Desktop virtualization is continuing to gain traction throughout the business computing community. Read this exclusive white paper now for a detailed analysis of Citrix XenDesktop 5, one of the latest desktop virtualization platforms on the market.
Cloud Computing: What It Is and What It Can Do For You by Global Knowledge. March 17, 2010 - Cloud computing is one of the latest computer and business industry buzz words. This paper will discuss the definition of cloud computing, the public or external cloud, the private or internal cloud, the evolution of cloud computing and more.
Communicate, Communicate, Communicate by Global Knowledge. October 25, 2013 - This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform.
CompTIA: Updates to A+ Certification Exams by Global Knowledge. January 16, 2013 - This white paper details the updates made to the CompTIA A+ certification exams. Learn more about the 700 and 800 series available and find out what to expect from each exam set so that you can adequately prepare.
Cyber Heists: What Happened, Mistakes Made, Courts' Reaction, and What You Should Do! by Global Knowledge. July 30, 2013 - Whether you are the owner or manager of a bank or financial institution, or a business owner concerned about the security of your money in that bank or financial institution, this article contains critical information for you.
Data Center Basics - Cisco UCS by Global Knowledge. November 16, 2012 - Access this exclusive resource to discover a tool that utilizes the latest advancements in server technology to help your business optimize its data center.
Demystifying Switch-based ACLs by Global Knowledge. February 14, 2013 - This whitepaper aims to help you better understand switch-based Access Control Lists (ACLs) by exploring what they are used for and how to best utilize them on IOS-based Catalyst devices. View now to learn more!
Demystifying VLAN Trunk Protocol by Global Knowledge. December 31, 2012 - This detailed white paper will help you uncover the truth about the often-misunderstood Virtual Local Area Network (VLAN) Trunk Protocol, or VTP. Discover an in-depth overview of how VTP works and see how you can overcome VTP challenges to minimize network outages and more – read on to get started.
Deploying BranchCache: A How -To Guide by Global Knowledge. January 10, 2011 - This paper examines the benefits of Microsoft's BranchCache solution to allows branch office workers to cache content obtained from head office file and web servers locally.
Designing IP Addresses for Large Networks by Global Knowledge. October 31, 2013 - Complex subnetting, VLSM, and IP address summarization can be implemented simply and efficiently with proper planning. Click through to explore why great care must be taken to complete the IP address planning process accurately to accommodate current needs and growth.
Designing Networks for Rich Media Communications by Global Knowledge. January 13, 2012 - Companies are continuing to invest in video and rich media technology to meet the needs of videoconferencing, on-demand videos and video surveillance. Access this paper to find out how you can achieve high performance and reliability, assure end-to-end QoS, and make deployment of a video-ready network easy.
Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite by Global Knowledge. October 29, 2013 - In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya.
DirectAccess: The New VPN by Global Knowledge. January 19, 2011 - This paper discusses how DirectAccess (DA) is a new feature in the Windows 7 and Windows Server 2008 R2 operating systems that allows users to remotely connect to their corporate network without a traditional VPN client configuration or application.
Emerging Trends in Project Management by Global Knowledge. June 17, 2013 - The technical aspects of managing projects notwithstanding, project managers are increasingly asked to lead the organization in transformative ways. Read on to uncover the top trends shaping the world of project management.
Enterprise Analysis: An Introduction to Evaluating Your Organization by Global Knowledge. August 26, 2010 - Enterprise analysis by a Business Analyst (BA) is a method used to identify and define why an organizational change is needed. Read this whitepaper to learn the importance of this process to an organization.
Ethical Hacking and Risk Assessments by Global Knowledge. December 2008 - Attend this webcast to learn about risk assessment process and tools used by ethical hackers.
Exchange Server 2007: What to Expect by Global Knowledge. January 2006 - Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices.
Five Secrets for Successfully Virtualizing a Data Center by Global Knowledge. April 16, 2012 - Discover 5 essential guidelines that can help you virtualize your data center regardless of the vendor or platform that you choose. Gain tips for balancing the various hardware components, sizing storage and more.
Five Secrets for Successfully Virtualizing Desktops by Global Knowledge. April 16, 2012 - Gain 5 tips that can help you successfully virtualize desktops regardless of what platform or vendor you decide on. Master the basic steps and considerations common to all desktop virtualization projects.
Five Tips for Configuring VMware vSphere 5.0 by Global Knowledge. February 22, 2012 - Gain 5 useful tips for configuring VMware vSphere 5.0 in this essential resource. Learn about best practices that are actually applicable and easy to execute, and discover why it matters if you choose to follow these tips or not.
For the Business Analyst, Why Relationships Trump All! by Global Knowledge. June 17, 2011 - The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT.
Foundational Focus: Basics of Ethernet by Global Knowledge. May 09, 2013 - Ethernet is the most common LAN used. As you start to learn about networking, remember that communication and the movement of large numbers, whether it is people, cars, mail, or network traffic, have a commonality. Everything you know and use in your daily life can be compared to the way traffic moves.
Foundational Focus: OSI Model - Breaking Down the 7 Layers by Global Knowledge. April 12, 2013 - The OSI model is a conceptual tool used to discuss and describe network functions. It is a good idea to be familiar with the OSI model, the features assigned to each layer, and examples of common protocols or technologies associated with the OSI layers.
Fundamentals of SCSI and iSCSI by Global Knowledge. August 18, 2011 - Explore the fundamentals of SCSI and internet SCSI (iSCSI) in this expert resource. Learn about the architecture, protocol, operations, and numerous interfaces and commands the SCSI model uses. In addition, gain understanding of the use of Fibre Channel and iSCSI to build out SCSI over a network.
General Guidelines for Building Effective Service Catalogs by Global Knowledge. December 06, 2011 - In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.
Get Certified - Avaya Communication Manager by Global Knowledge. May 08, 2013 - The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
Getting Started with Cisco Unified Communications Technologies by Global Knowledge. April 10, 2013 - The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!
Getting Started with LINQ to XML by Global Knowledge. December 2008 - LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction.
Getting Started with Master Data Services by Global Knowledge. February 24, 2011 - This white paper highlights the new Master Data Services feature. This enhancement allows an organization to create a Master Data Hub that provides a “single source of truth” for the enterprise’s numerous data entities and hierarchies.
Getting the Most out of Your Business Analysts and Business Architects by Global Knowledge. October 25, 2013 - The following white paper provides a detailed approach in 6 easy steps on how to get the most out of business analysts and architects.
Getting To Know MED-V In Windows 7 by Global Knowledge. November 12, 2010 - This white paper introduces MED-V (Microsoft Enterprise Desktop Virtualization), Microsoft’s enterprise-oriented tool for delivering legacy applications in virtual machines running on clients across your business network.
Going with the Flow: How to use Orchestration Designer successfully in support of the Avaya Aura Contact Center by Global Knowledge. November 15, 2012 - Access this exclusive resource to learn about the evolution of programming instructions used for processing.
Hacking Back in Self-Defense: Is It legal? Should It Be? by Global Knowledge. December 06, 2011 - The risk of being hacked is one that all businesses face. There is only so much that defensive and preventative security measures can do to protect your business. But what if you could hack the hacker? This white paper presents a radical solution for protecting your network.
How Does Ping Really Work? by Global Knowledge. October 2008 - The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.
How to Defend Against DDoS Attacks and Strengthen Security Controls by Global Knowledge. February 24, 2011 - This paper discusses how to defend against Distributed Denial of Service (DDoS) attacks and strengthen your security controls. A DDoS attack involves flooding a server with traffic until it becomes overloaded and can no longer function.
How To Secure Online Activities by Global Knowledge. July 30, 2013 - The Internet is not automatically a secure or safe place to be. However, if one system's security is more daunting to overcome than another's, then attackers might focus on the system that is easier to compromise.
How to Succeed at Service-Oriented Architecture by Global Knowledge. June 27, 2013 - In this helpful resource, discover everything you need to know about succeeding with a service-oriented-architecture (SOA) project. You'll get advice on how to design your service interfaces, your services, your data model, and your business processes, along with other tips and guidelines.
How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge. October 2006 - Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
How To Use Workflows In SharePoint by Global Knowledge. July 06, 2010 - In this white paper, we will discuss how SharePoint workflows work and how you can implement them to improve existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer.
HP Advanced Data Center Network Architecture by Global Knowledge. January 13, 2012 - Today’s data center networks must be able to support tomorrow’s on-demand, virtualized IT environments. Discover how you can leverage a unified, virtualization-optimized infrastructure to meet escalating bandwidth and performance demands, security needs and more.
Hyper-V Server 2008 R2: Free Virtualization without a Server Operating System by Global Knowledge. February 24, 2011 - This paper examines how virtualization has become such a hot topic that the number of virtualization techniques, tools, and technologies is into the dozens, and that’s just from Microsoft. Some of the benefits of virtualization include hardware cost savings, configuration optimization, less disruption, and easier reallocation of resources.
Implementing Device Restrictions in Vista and Server 2008 by Global Knowledge. January 23, 2009 - With Vista clients and Server 2008 systems, we have a number of new Group Policy settings that allow us to exert some level of control over which devices users can install and use.
Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge. January 2006 - This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Importance of Schedule and Cost Control by Global Knowledge. March 08, 2012 - Creating an accurate budget and schedule are essential for evaluating the progress and performance of your project. In this white paper, get tips for how you can develop and manage project baselines so that your projects are on time and within the budget.
In the Trenches: Eight Tips-n-Tricks For Microsoft Windows Group Policy by Global Knowledge. October 18, 2012 - Access this exclusive resource to gain insight from real-world examples, experiences and fixes to common and easily solvable Group Policy problems.
Increase Your Earning Potential with Cisco Network Design Certifications and Skills by Global Knowledge. October 31, 2013 - If you are an experienced network engineer, and you are thinking about making more money, one way to do that is by obtaining additional Cisco certifications and the associated skills in network design in order to receive higher compensation without changing jobs or careers.
Introduction to Junos by Global Knowledge. January 30, 2012 - Gain an introduction to the Juno operating system, the core of Juniper devices. Discover how you can easily configure Juniper devices for your networks. Learn how you can monitor, maintain and troubleshoot Junos along with helpful commands.
Introduction to Negotiation: A Primer for "Getting to Yes" by Global Knowledge. January 10, 2011 - This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.
Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge. December 2008 - This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
IP Version 6 Address Types by Global Knowledge. December 31, 2012 - There are a number of different types of addresses in IPv6. This white paper examines addressing classifications in detail and outline their functions within the context of the protocol.
IP Version 6 Transitions Mechanisms by Global Knowledge. December 31, 2012 - The transition from IPv4 to IPv6 is not an quick process. Therefore, businesses need a way to make their migration as smooth as possible. Read this white paper to learn the advantages and disadvantages of three mechanisms designed to assist in this transition.
IPO 8.1 Brings Significant Changes to the IP Office Communication Solution by Global Knowledge. - Access this exclusive resource to learn how your enterprise can take advantage of server space for up to 1000 users on a single site.
Is There Life After Requirements? Tools That Support Business Process Improvement by Global Knowledge. July 15, 2010 - So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements.
IT Roles Facing Extinction by Global Knowledge. July 17, 2012 - This essential white paper details which IT roles are most in jeopardy as organizations continue to take advantage of key technologies such as the cloud and virtualization, and outsource less specialized tasks to decrease management overhead. Plus, examine how IT professionals can best position themselves and their companies for the future.
ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge. December 2008 - This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
ITIL® v3: What It Is and Why You Should Care by Global Knowledge. October 2008 - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
KVM Security in the Cloud: A Choice That Matters by Global Knowledge. May 06, 2013 - The resource overviews KVM security and its use in virtualized, multi-tenant cloud scenarios. Examine how open source virtualization leverages SE Linux and its tight integration with Linux kernel to provide a secure computing environment for both end-users and service providers.
LAN Fundamentals: Logical Addresses vs. Physical Addresses by Global Knowledge. May 20, 2013 - There are two basic types of addresses used in Local Area Networking (LAN): logical addresses and physical addresses. Ethernet is the most common LAN and is the example used in this document. Understanding the differences of how the two addresses are used is the focus of this discussion.
Learning How To Learn Hadoop by Global Knowledge. February 05, 2013 - Like the problems it solves, Hadoop can be quite complex and challenging. Access this exclusive resource to join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path.
Legal Issues of Cloud Forensics by Global Knowledge. April 11, 2013 - This white paper asks 5 essential questions about cloud forensics, revealing key issues a company or forensic examiner might face when collecting information from the cloud.
Leveraging Microsoft's System Center 2012 Suite in the Private Cloud by Global Knowledge. April 30, 2012 - Discover how you can leverage Microsoft’s System Center (SC) 2012 to gain the flexibility of private cloud in this essential resource. Learn about the 7 components of SC 2012 that can simplify and automate the management of virtual environments.
Leveraging the Power of the Peloton to Lead Change by Global Knowledge. July 19, 2013 - This white paper combines the concept of the peloton with one of the most widely accepted approaches for enabling change in organizations: John P. Kotter's 8 Steps for Enabling Change.
Leveraging Windows 7 for Better User Support by Global Knowledge. March 04, 2011 - This white paper takes a look at some Windows 7 technologies that you may be able to put to use in order to make the transition from XP (or perhaps from Vista) more successful.
Making the Case for Windows 8.1 by Global Knowledge. September 05, 2013 - This whitepaper provides six reasons you should consider adopting Windows 8.1, including the features that can help you remedy any issues to may have during your OS migration.
Management Skills for Every Leader by Global Knowledge. December 06, 2011 - What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more.
Managing and Utilizing VMware Snapshots by Global Knowledge. August 18, 2011 - One of the most important features in vSphere, snapshots, is often misused. This tutorial offers a complete overview of the ways to use snapshots responsibly, addresses the issues that could arise from misuse, and explains how to solve common problems.
Managing SharePoint in an Enterprise Environment by Global Knowledge. October 2008 - Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them.
Mastering Problem Management by Global Knowledge. August 26, 2010 - There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge. January 10, 2011 - This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading.
Microsoft SharePoint Server 2010: What's New and What's Changed? by Global Knowledge. March 17, 2010 - SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization.
Microsoft SQL 11 “Denali”: What To Expect by Global Knowledge. September 29, 2011 - Are you ready to upgrade to Microsoft SQL 11? Access this exclusive resource to learn how Microsoft improves on SQL Server 2008, and check out the underlying themes emphasized in the new features in Microsoft SQL 11 and how they work.
Microsoft SQL Server 2008 R2: What's New with PowerPivot? by Global Knowledge. August 06, 2010 - One of the most eagerly awaited features of Microsoft SQL Server 2008 R2 is the “Self Service Business Intelligence” technology known as PowerPivot. This white paper highlights the new PowerPivot features.
Microsoft SQL Server 2012: What to Expect by Global Knowledge. February 24, 2012 - Read this detailed paper to explore some of the new features of the upcoming SQL Server 2012 release, including high availability and disaster recovery, that will provide your organization with mission critical confidence, breakthrough insight, and moving to the cloud on your terms.
Microsoft System Center Configuration Manager 2007 SP2, R2, R3 by Global Knowledge. July 27, 2010 - The fourth edition of Microsoft’s System Management Server was released in August, 2007 with a new name, System Center Configuration Manager, making it part of the System Center brand. This paper will go through the components of each variety of this product to clear up any confusion around this valuable piece of management software.
Microsoft System Center Configuration Manager 2012: What's New and What's Different by Global Knowledge. April 30, 2012 - This essential resource highlights the newest features and improvements in Microsoft System Center Configuration Manager (SCCM) 2012. Discover how admins can benefit from better performance, enhanced information and greater control over the infrastructure.
Mind the Gap: What is an ITIL Gap Analysis? by Global Knowledge. April 13, 2012 - Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.
Minimizing Windows 7 “Interface Shock” by Global Knowledge. March 20, 2011 - This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP.
Multi-Step Authentication and Why You Should Use It by Global Knowledge. August 08, 2013 - Authentication is one of the essential components of security. It is one part of the concept known as authentication, authorization, and accounting (AAA). All three of these should be addressed when constructing a system in order to have a reasonable foundation for reliable security.
Multiprotocol Label Switching (MPLS) Overview by Global Knowledge. November 22, 2010 - MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization.
Navigating Microsoft SQL 2012 Certifications by Global Knowledge. April 30, 2012 - This key resource highlights tips and expert strategies for studying for the new SQL 2012 exams. Examine the critical components of the exam and find out how to can prepare for each section.
Network Management: The Foundation for Troubleshooting by Global Knowledge. March 18, 2013 - The first step to proper troubleshooting is comprehensive network management. Read on to learn more about what you need to consider for your network management troubleshooting approach.
Network Performance Monitoring by Global Knowledge. November 16, 2012 - Access this exclusive resource for an in-depth guide to network performance monitoring, including best practices and what to look for in a software vendor.
Network Performance Monitoring by Global Knowledge. October 18, 2012 - Access this exclusive resource to learn about the importance of monitoring network performance to identify problems before they can affect your business.
Network+ 2011 Exam N10-005 Updates by Global Knowledge. April 11, 2012 - Easily ace the newest version of the Network+ N10-005 exam with the expert study tips in this resource. Find out about the latest updates to the exam so that you are well-prepared for every topic.
New Features and Benefits of XenApp 6.5 by Global Knowledge. January 30, 2012 - Why should you upgrade to XenApp 6.5? This resource presents new features and benefits organizations stand to gain from upgrading to the latest version of XenApp, including a single management console, policies and GPO integration, HDX capabilities and more.
New Topics on Security SY0-301 from Domains 2.0-6.0 by Global Knowledge. March 08, 2012 - As a security expert, discover how you can prepare for the newest version of the SY0-301 Security+ 2011 exam. Ensure that you are well-versed on the newest topics.
Optimizing Microsoft Exchange for the Enterprise: Hub Transport Server and Lync-SharePoint Integration by Global Knowledge. January 31, 2013 - In part two of this Exchange optimization series, we'll discuss techniques for enhancing your Hub Transport server and integrating Lync and SharePoint. Discover simple tips for utilizing the advanced features of Exchange Server 2010 to enhance your messaging environment.
Optimizing Microsoft Exchange in the Enterprise: Optimizing the Mailbox Server Role and the Client Access Server by Global Knowledge. January 31, 2013 - Access part one in a two part series on optimizing Exchange Server 2010 in the enterprise. Uncover details about the advanced features of the mailbox and client access servers along with simple tips and tricks for improving your Exchange environment.
Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge. August 27, 2009 - In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Overlay Transport Virtualization: An Introduction by Global Knowledge. September 29, 2011 - Overlay transport virtualization (OTV) can help solve many of the challenges in today's increasingly virtualized and geographically dispersed data centers. Access this paper for a high-level overview of this technology and how it differs from the alternatives.
Overview of Windows Search Technologies by Global Knowledge. February 10, 2009 - This paper helps us to understand the importance of desktop search tools fit in the universe of Microsoft search tools.
Password Change Service - Avaya CallPilot by Global Knowledge. March 20, 2013 - Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.
Performance and Troubleshooting with esxtop by Global Knowledge. May 02, 2013 - This informative resource introduces and gives examples of how the esxtop utility can help address performance problems.
Planning a Career Path in Cybersecurity by Global Knowledge. November 01, 2013 - The need for personnel knowledgeable and experienced in security implementation and management has never been greater, and the need is growing.
Productivity Squared: The Benefits of Exchange and Lync Server 2013 Integration by Global Knowledge. September 06, 2013 - Significant changes in the architectures of and a wide array of new features in the Wave 15 versions of Lync 2013 and Exchange 2013 make these innovative products with industry-changing consequences. This white paper discusses the specific features and enhancements that complement both of the products and facilitate integration.
Project Management & Business Skills Training Catalog by Global Knowledge. December 08, 2009 - Throughout the following pages, you can read about our approach, solutions, methodology, and courses - the sum of our vast resources - all designed to promote your pursuit of superior personal and business performance through rapid skills development.
Project Management: Communication is the Key to Management and Leadership by Global Knowledge. August 23, 2012 - Access this exclusive resource to learn about managing strategies designed to help you get the most out of your team.
Public Folders in Exchange Server 2010: What You Should Know by Global Knowledge. March 17, 2010 - In the early days of the beta version of what became known as Exchange 2007, the internet was littered with rumors and speculation about the demise of Exchange Public Folders. In this white paper we will examine Exchange Public Folders and consider where they fit in our plans for a messaging infrastructure.
QoS, Keeping it Simple by Global Knowledge. December 31, 2012 - This whitepaper dissects Quality of Service (QoS) by answering your most pressing questions on the matter. View now to learn enough about QoS so you can build a QoS policy that is just right for your network's and organization's needs.
Recommended Use of Resource Pools in Vmware vSphere DRS Clusters by Global Knowledge. February 12, 2013 - This white paper provides six scenarios based on real world experiences implementing VMware resource pools, including instances when the resource pool fails with details of the results and recommendations for correcting the problem, as well as the results of implementation successes and best practices.
Reducing Network Complexity, Boosting Performance with HP IRF Technology by Global Knowledge. January 13, 2012 - In this white paper, learn how Intelligent Resilient Framework (IRF) technology can help you improve the performance of network switches.
Restoring Data with Database Snapshots by Global Knowledge. July 06, 2010 - In this paper you’ll learn how Snapshots use a copy-on-write operation that minimizes the drive space required for each snapshot. Unless there are changes in the original database, the snapshots will remain empty. Queries to the snapshot for unchanged records will automatically be redirected to the original database.
Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge. October 2008 - This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.
Role-Based Access Control in Avaya Aura by Global Knowledge. March 15, 2013 - Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.
Router Essentials by Global Knowledge. October 2008 - Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.
Routing at Layer 2: FabricPath by Global Knowledge. August 18, 2011 - Gain a deeper understanding of current networking issues and how they are related to the evolution of computer networks. In particular, examine how administrators have dealt with switching bandwidth from WAN to LAN with FabricPath.
Security Log Analysis: Saving the World, One Company at a Time by Global Knowledge. September 29, 2011 - Having a security log monitoring process in place can help your organization detect intrusions before they happen or minimize the damage of attacks. Access this exclusive resource for 10 tips to an effective security monitoring process.
Security on a Budget by Global Knowledge. May 19, 2011 - This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.
Security Translated: An Overview of Cisco ASA NAT and PAT by Global Knowledge. February 24, 2011 - This white paper examines the real power of the Cisco ASA and its ability to combine variationsof NAT and PAT in advanced configurations. It also discusses both basic and advanced implementation examples and their relevant uses.
Seven Security Myths of Windows 7 by Global Knowledge. June 06, 2012 - Windows 7 is a very secure and robust operating system; however, that doesn't mean that you should left down your guard. Access this white paper to learn about seven Windows 7 security myths you shouldn't buy into.
Seven Tips for Troubleshooting VMware vSphere5 by Global Knowledge. June 07, 2012 - Review seven useful tips for troubleshooting common VMware vSphere 5 performance-related issues such as networking and storage in this dedicated white paper.
SharePoint 2010 Document Sets: Better Ways To Manage Content by Global Knowledge. November 22, 2010 - This paper examines the various benefits of using document sets. Document setsare an excellent solution that enables teams of users to handle multiple related documents as a group. All-in-all, document sets are designed to make your life easier from the perspective of maintaining and finding similar content.
SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge. November 22, 2010 - This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.
Shortcuts to Speed Your vCloud Deployment by Global Knowledge. October 25, 2013 - This white paper will help you understand the many components of vCloud, how each vCloud construct fits, which allocation models are available, and what network options can be chosen.
Simple Tricks to Ace the Subnetting Portion of Any Certification Exam by Global Knowledge. December 01, 2007 - This whitepaper teaches useful methods for passing certification test questions.
Simplify Your Route to the Internet: Three Advantages of Using LISP by Global Knowledge. January 29, 2013 - Uncover the ins and outs of the Location ID separation protocol (LISP): what it is, how it works, how it compares to BGP, and the top three advantages it provides. View now to get help deciding if this protocol can truly help simplify the route to the internet in your organization.
Simplifying VMware vCloud by Global Knowledge. March 18, 2013 - Explore this resource to help clarify your cloud confusion – specifically in your VMware environment. Review the major components of vClouds and discover how each component interacts with the VMware vSphere platform to help you gain a better understanding of how vClouds can benefit your organization.
SIP and the Art of Converged Communications by Global Knowledge. June 18, 2013 - Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment.
Six Desktop Virtualization Pain-points and How XenDesktop 5 Helps Overcome Them by Global Knowledge. September 30, 2011 - Many IT departments see the benefits of desktop virtualization and are in the early planning stages of developing various solutions; however, there are still a range of management issues for IT. Review key pain-points that administrators deal with in regards to virtualizing desktops, and learn about ways to alleviate them.
Solving the Mysteries of Subnetting by Global Knowledge. October 2008 - Subnetting is a complicated topic that has confused students for a very long time, however, subnetting is an important topic for many different certifications with various vendors, including Cisco.
SP1 for Windows 7 and Windows Server 2008 R2: What's New? by Global Knowledge. May 20, 2011 - It was not your typical “Patch Tuesday” on the day that Microsoft released both the Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2 to the public at the same time. This expert white paper discusses how the two service packs complement each other by helping keep your PCs and servers on the latest support level.
Speeding Up File Transfers in Windows 7 by Global Knowledge. January 10, 2011 - This white paper discusses the tips and tricks that might make file copying quicker for your network.
SQL Server 2008: What to Expect by Global Knowledge. December 2008 - Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.
Supplier Management: Five Simple Things Your Organization Can Do to Improve Supplier Performance by Global Knowledge. January 29, 2013 - If you purchase goods and services from third parties to support your business processes, developing a solid supplier management strategy is crucial to your success. Access this paper to learn 7 features that make up an effective policy, how to use the ITIL to help during your program's creation, and much more.
Switching Essentials: An Introduction to Network Switching by Global Knowledge. October 2008 - In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch.
Sysinternals: Free Windows Server 2008 Utilities You Should Know About by Global Knowledge. September 30, 2011 - There are many free or inexpensive third-party tools available to help server and Active Directory administrators manage their environments. Learn about 5 free tools that are worth your time here.
TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox by Global Knowledge. July 2006 - Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network.
Ten Common Hadoopable Problems: Real-World Hadoop Use Cases by Global Knowledge. October 18, 2012 - Access this exclusive resource to discover ten real-world use cases of a new storage and analysis tool that can deliver the benefits you need.
Ten New Topics on Security+ 2011 (SY0-301) (Domain 1.0: Network Security) by Global Knowledge. October 24, 2011 - Learn about the changes in the CompTIA Security+ 2011 (SY0-301) exam, including over 60 new topics that have been addedto the latest version of this exam. Find out the top 10 most important new or updated topics that you need to focus on as you prepare for the exam in this exclusive resource.
Ten Rules of RIPv2 by Global Knowledge. January 27, 2012 - Gain insight into how Routing Information Protocol version 2 (RIPv2) works and how you can best implement it. Though over the years IP-based networks have evolved and the need for RIP has declined, it's still used in small networks and in specific areas of larger networks. Review 10 simple rules that can help you deal with RIPv2 issues.
Ten Steps to Better, Stronger Passwords by Global Knowledge. October 08, 2012 - Access this exclusive resource to discover 10 steps to better, stronger passwords that will keep your critical data safe and secure.
Ten Things You Should Know About SharePoint 2010 by Global Knowledge. November 19, 2010 - This paper examines how your organization can benefit from the new version of SharePoint. Whether you are an end-user who wants faster queries and easier editing options; or an administrator who wants leverage when working with developers, an upgrade to the new version of SharePoint will definitely reap dividends.
Ten vSphere HA and DRS Misconfiguration Issues by Global Knowledge. December 02, 2011 - Discover 10 of the biggest mistakes people make when configuring the High Availability (HA) and Distributed Resource Scheduler (DRS) features in vSphere deployments. Take a look at 5 common HA issues, 4 DRS issues and an issue that affects both HA and DRS.
Ten Ways Hackers Breach Security by Global Knowledge. January 2007 - Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself.
The Benefits of Investing in ITIL Advanced Certification by Global Knowledge. April 15, 2011 - Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project.
The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge. May 25, 2010 - Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.
The Case for Virtual Local Area Networks (VLANs) by Global Knowledge. December 2008 - In this whitepaper you will learn about the evolution of Ethernet, the reasons VLANs were introduced, and the ways that VLANs can be used.
The Cloud: Promises and Realities by Global Knowledge. June 16, 2011 - Many IT administrators believe the cloud is staged to offer adaptable, flexible and scalable resources at a fraction of the cost. But with varying definitions, strategies and expectations, the cloud is still clearly in the developmental stages. Take a look at this white paper for an expert analysis of cloud computing.
The Evolution of Cisco Switching by Global Knowledge. February 01, 2013 - This white paper discusses both the historical and modern methods employed by switches so you will have a better understanding for the inevitable problems that will arise.
The Four Steps to Virtual Port Channel by Global Knowledge. August 18, 2011 - Gain insight into the value of a new technology, overlay transport virtualization (OTV), in this expert resource. OTV enables network scaling and the moving of components of the data center from one side to the other.
The Investment Value of Training by Global Knowledge. July 17, 2012 - This essential resource explores key trends, drivers and considerations when implementing programs to develop human capital and secure intellectual property. Discover how your organization can benefit from educating and investing in employees and customers.
The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge. September 29, 2011 - Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
The Main Components of a Unified Fabric by Global Knowledge. January 05, 2012 - A Unified Fabric is the merging of the SAN / LAN and infiniband capabilities into one wire and switch. Though this change will save businesses money, it's important to get all the administrators on the same page. In this exclusive resource, learn how a Unified Fabric works and who should manage it.
The Network Manager Checklist for Cloud by Global Knowledge. January 17, 2012 - Preparing a cloud-ready network is a challenge for IT pros. Access this network manager checklist to explore the top 5 hot spots for admins.
The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge. July 2006 - This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.
The TCP/IP and OSI Models by Global Knowledge. March 04, 2011 - Check out this white paper to learn about two network protocol models, TCP/IP and OSI.
The Top 10 Reasons all IT Professionals Should Learn Project Management by Global Knowledge. June 07, 2012 - Discover 10 ways that mastering project management can help your career and enhance your skillset. Learn what project management is and how you can leverage it in your organization.
The Value of ITIL® Certification by Global Knowledge. February 05, 2013 - This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Tips and Techniques for Red Hat Certification Success by Global Knowledge. August 26, 2010 - In this Red Hat certification white paper, Justin Nevill, Red Hat Certified Architect and Global Knowledge Instructor, has put together some tips and study guides to make your exam preparation experience a positive one.
Tips and Techniques to Pass the PMP® Exam by Global Knowledge. October 25, 2013 - Passing the Project Management Professional® (PMP) certification exam can seem like a daunting task when project managers first decide to take the leap. Following the best practices outlined here can put you on the road to certification and will have you prepared for your PMP® Boot Camp.
Tips for Maximizing Efficiency in a VMware vSphere Environment by Global Knowledge. April 11, 2012 - Gain expert tips for how you can effectively leverage VMware features such as Storage DRS and vCloud Director to maximize the efficiency of your virtual environment.
Top 10 Skills in Demand in 2010 by Global Knowledge. January 25, 2010 - In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Top Eight Features of Windows 8 Client by Global Knowledge. June 06, 2012 - Explore new and exciting features that the upcoming Windows 8 release brings to the tablet and desktop computing sphere.
Top Five Reasons Your Company Needs VMware Horizon View 5.2 by Global Knowledge. September 05, 2013 - VMware Horizon View enables users to access their desktops, data, and applications in such a way as it has become the industry standard for virtual machine use – anywhere, anytime, and from any device.This white paper outlines the benefits of VMware's HorizonView 5.2.
Top Ten Cybersecurity Risks: How Prepared Are you for 2013? by Global Knowledge. February 12, 2013 - Access this exclusive white paper to learn what the top ten cyber-security threats to your organization are, along with what you can do to protect and prepare your environment.
Top Ten Things Every DBA Should Know About SQL Server by Global Knowledge. March 17, 2010 - Microsoft SQL Server has evolved over the years as a scalable, robust database management system and is now competing in the VLDB (Very Large Database) space with Oracle and IBM. This white paper outlines some of theimportant fundamentals of Microsoft SQL Server that every DBA should know.
Top Ten Things Every IT Pro Should Know about IE8 on Windows 7 by Global Knowledge. August 06, 2010 - With each new version of Windows comes a new version of Internet Explorer, and in the case of Windows 7, it’s IE 8 (one of these days all Microsoft’s numeric product names might actually line up). What does the Windows 7 administrator or planner need to know about the new IE?
Troubleshooting Cisco Switches by Global Knowledge. April 01, 2013 - When an outage or network incident takes place, it can often create an intense burden for the engineers called upon to assist. Having a solid strategy for how to approach incidents can give you the calm confidence to effectively resolve the problem even in the midst of the proverbial storm.
Twelve Fantastic Features You Need to Know about Windows Server 2012 by Global Knowledge. December 28, 2012 - This white paper presents the twelve most crucial features you need to know about the new Windows Server 2012.
Under the Hood: Updates and Improvements in Active Directory Tools for Windows Server 2012 by Global Knowledge. August 21, 2012 - Read this in-depth resource to learn the ins and outs of the updates in active directory tools for Windows Server 2012
Understanding and Managing the Risk of Change by Global Knowledge. June 17, 2011 - A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process.
Understanding Avaya IP Office Short Codes by Global Knowledge. May 01, 2013 - This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses.
Unified Communication Manager - Class of Service by Global Knowledge. February 14, 2013 - This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations.
Unifying Avaya Aura Messaging by Global Knowledge. March 13, 2013 - Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.
Unlock the Power of Microsoft SQL Server 2012 by Global Knowledge. July 10, 2013 - Microsoft SQL Server 2012 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.
Upgrading to ESXi 5.1 - Best Practices by Global Knowledge. November 14, 2012 - Access this exclusive resource for guidance and best practices for upgrading to ESXi 5.1 that will ensure as little downtime as possible.
Uptime and the Value of Clustering for Linux Servers by Global Knowledge. August 09, 2010 - This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization.
User Virtualization: What It Is and How It Can Save You Money by Global Knowledge. July 13, 2011 - Virtualization is creating a whole new sense of efficiency and resource utilization in today's data centers. However, the area of user virtualization is one area where there is still considerable room for growth. Access this exclusive resource to learn how user virtualization can extend the value of your data center.
User's Guide to Office 2007 - No Need to Wait, Deploy It Now by Global Knowledge. December 2008 - It seems we're always dragged kicking and screaming into the newest operating system, programs, or hardware systems. Office 2007 is quite an initial adjustment yet it is one the most functional products from Microsoft in a while.
Using Microsoft's Free Tools To Image and Deploy Windows 7 by Global Knowledge. August 26, 2010 - Microsoft provides freely available and quite powerful tools that can help you image and deploy Windows 7. This white paper explores those components and their processes used during these deployments.
Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge. June 20, 2011 - While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.
vCenter Operations Manager (vCOPS): What It Is and Why You Should Use It by Global Knowledge. March 28, 2013 - This white paper introduces vCenter Operations manager (vCOPS), a tool from VMware that is designed to analyze your environment, figure out what is "normal", and alert you when abnormalities occur.
Virtualization 101 by Global Knowledge. February 02, 2012 - The concept of virtualization can still be quite confusing, especially as the term can be applied to many aspects of an IT infrastructure including applications, networks, storage and end-users. Find out what virtualization is and how it's helping companies improve efficiencies, resource utilization, cost reductions, automation and more!
Virtualization for Newbies by Global Knowledge. September 06, 2013 - This white paper takes a look at the origins of virtualization and how some of the historical development has spurred on today's virtualization. Gain insight on different types of virtualization that are being utilized in the marketplace today and a listing of some of the leading vendors.
Virtualization Overview by Global Knowledge. October 2008 - This paper explains an approach to virtualization software that relies on the host operating system to provide the service to talk directly to the underlying hardware.
Virtualization: Myths vs. Facts by Global Knowledge. March 08, 2012 - Though virtualization is a hot topic in IT circles right now, many myths about this technology still exist around topics such as cost, performance, management and more. In this essential white paper, debunk 15 common myths and discover the truth about implementing server and desktop virtualization.
Virtualizing Your Cisco Unified Communications with Cisco UCS by Global Knowledge. April 15, 2011 - This white paper highlights the advantages of virtualizing your Cisco Unified Communications using the Cisco Unified Computing System (UCS).
Visions of my Datacenter Virtualized by Global Knowledge. July 29, 2013 - This white paper reveals the top benefits and considerations for investing in server virtualization for those businesses still operating traditional physical data centers. Gain reference examples and scenarios for virtualizing with VMware vSphere.
Vista SP1: What You Need to Know before You Deploy by Global Knowledge. December 2008 - The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible.
VMware vCenter Converter: Overview, P2V Tips, and Security Concerns by Global Knowledge. October 24, 2011 - There are many potential problems you may encounter during a physical to virtual machine conversion (P2V), starting with what and how to convert to cleaning up a newly created virtual machine post-conversion. Access this resource to learn techniques to address these challenges, application virtualization, security concerns and more.
VMware vCloud Director 5.1 Networking Concepts by Global Knowledge. March 18, 2013 - This technical guide outlines the three networking layers of a vCloud environment and discusses the key considerations in the configuration process when building a private cloud. Read on for additional networking advice to ensure a successful cloud deployment in your VMware environment.
VMware vSphere Essentials by Global Knowledge. February 12, 2013 - This white paper provides a review of essential information for IT administrators running VMware vSphere. Included are fundamentals concerning virtual machines, hypervisors, hosted solutions, and virtual hardware, as well as VMware solutions.
Voice Architectures and Deployment Models by Global Knowledge. December 2008 - Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
vTerminology: A Guide to Key Virtualization Terminology by Global Knowledge. May 02, 2013 - This informative white paper defines the terminology associated with IT virtualization, explaining both vendor-agnostic and vendor-specific to help you when creating or adjusting your virtualization strategy.
What a Project Manager Needs to Know About Business Process Analysis by Global Knowledge. April 11, 2012 - How is Business Process Analysis (BPA) relevant to Project Managers (PM)? Discover what PMs need to understand about BPA to best leverage the knowledge that it provides. Find out how BPA recommendations can improve existing projects and help propose new projects.
What's New in vSphere 5.5 by Global Knowledge. November 01, 2013 - This whitepaper reviews the many improvements in vSphere 5.5 and how they can be of benefit to companies and organizations currently using vSphere.
Where to Go Once Your Servers Are Virtualized by Global Knowledge. November 04, 2013 - This white paper details what the next steps are after you have virtualized your servers.
Why ITIL® is Important by Global Knowledge. April 16, 2012 - Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Why Software Architecture Matters (More Than You Think) by Global Knowledge. August 27, 2013 - The object of this white paper is to convince you that having a competent solutions or software architect on the team is absolutely critical to IT project success. A full-time, dedicated SA will form the glue that will hold your development team together and lead to project success.
Windows 7 Troubleshooting Tips by Global Knowledge. November 19, 2010 - This white paper informs you on all you need to know about the new troubleshooting tools that are bundled with Windows 7 and provide you, an IT Professional, with the knowledge to quickly figure out what’s happening “under the hood” on a Windows 7 computer.
Windows 8 Reality by Global Knowledge. April 30, 2012 - Gain an insider's view into Windows 8 Beta, the successor to Windows 7. Find out why some experts are calling it an operating system tailored for tablets.
Windows Server 2008 "Starter" GPOs by Global Knowledge. December 2008 - An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object).
Windows Server 2008 Backup Tool - A Review of Its Features by Global Knowledge. October 2008 - This white paper presents some of the more significant pros and cons of the Server 2008 version of the backup tool that debuted in Windows Vista.
Windows Server 2008: Object Accidental Deletion Protection by Global Knowledge. September 29, 2011 - Disaster prevention is often better and easier to implement than disaster recovery. In Microsoft Server 2008, there are several new built-in disaster prevention capabilities to help you avoid trouble. One of these is accidental object deletion protection.
Windows Server 2012 and the Resilient File System (ReFS) by Global Knowledge. December 28, 2012 - This white paper discusses the evolution and updating of NTFS alongside the release of Windows Server 2012, and how the Resilient File System (ReFS) was created to work in tandem with storage spaces to prevent data loss due to disk subsystem problems.
WLAN Channel Access: How WiFi Networks Talk and How You Can Make Them Talk More Clearly by Global Knowledge. October 18, 2010 - Steve Jobs, the man recognized as one of the business world’s most charismatic and organized presenters, was made to look disorganized when his WiFi network stopped working. The unexpected nature of Jobs’ bobble was what made it such a spectacle. This white paper is designed to be a lesson in avoidance.
WPA2 Security: Choosing the Right WLAN Authentication Method for Homes and Enterprises by Global Knowledge. October 2008 - This paper will explore the authentication methods available with WPA2 (Wi-Fi Protected Access 2) and identify several important best practices to consider when deploying a wireless network at home or in the enterprise.
Your Prescription for a Robust Healthcare IT Disaster Recovery Plan by Global Knowledge. June 17, 2011 - Disaster recovery is essential for mitigating the various threats to the data center, and nowhere is this more true than the healthcare sector. Access this resource for a full analysis of the disaster recovery landscape in the healthcare industry and to learn how disaster recovery goes hand-in-hand with exceptional patient care.
Zero Day Exploits by Global Knowledge. November 15, 2012 - This exclusive resource examines what a zero day attack actually is and what your organization can do to best be prepared against one.