Overview: Infor acquires and develops functionally rich software backed by domain experts and then makes it better through continuous innovation & faster implementation options. In a few short years, Infor has become the third largest provider of business software.
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Solutions offered by Infor.
Research offered by Infor
6 Key Metrics for Measuring Lean Success by Infor. September 2008 - This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives.
Accelerating Business Change Through Next-Generation ERP — Call to Action for the Industrial Machinery and Equipment Sector by Infor. March 14, 2012 - A recent IDC Manufacturing Insight survey of equipment and machinery manufacturers found that since the economic downturn the biggest priority for organizations is profit growth. This white paper summarizes the results of the survey and explains how next-gen enterprise resource planning (ERP) systems can help manufacturers turn a profit again.
Achieve a 360 Degree View of Your Customer by Infor. November 26, 2012 - In today's market, it's easier to keep existing customers than obtain new ones. In order to retain the most customers, you need optimal CRM strategies – but relying on CRM software alone won't cut it anymore. Read this transcript to learn how integrating CRM with enterprise resource planning (ERP) can enhance your sales strategies.
Align Finance with Lean Manufacturing: 9 Actionable Items by Infor. September 2008 - This on-demand event identifies the incongruities and provides nine action items to align finance with Lean manufacturing, and reduce waste in accounting and costing. You'll learn 9 pragmatic recommendations for improving your lean performance results.
Bridging Channels Strengthens Customer Relationships by Infor. December 31, 2012 - Customers are using a variety of channels to interact with businesses, but if your company cannot cohesively connect across all channels, you could lose customers and revenue. Download this white paper for advice from industry experts on how to maintain a multichannel customer relationship, leading to longer, more beneficial customer relationships.
Confronting the Immediacy of Now by Infor. March 06, 2012 - Read this paper to learn how next-gen enterprise resource planning (ERP) software is faster than ever and can give your business a competitive edge when it comes to responding to customer requests, process speeds, and decision making.
Continuous Customer Dialogues by Infor. November 24, 2010 - The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. This concept is discussed further in the rest of this whitepaper.
CRM and Social Media by Infor. December 31, 2012 - Leveraging social media as part of your marketing strategy has obvious benefits, but you need the right strategy to experience all of them! This helpful resource answers questions about the why and how of social CRM, and offers five key guidelines for an effective social media strategy.
CRM and social media - How a blended approach means good business in the hospitality industry by Infor. December 31, 2012 - This white paper offers helpful guidelines for those in the hospitality industry on how to blend CRM with social media and real-time marketing strategies to improve customer satisfaction, attract more guests, build business, and get higher ROI.
Dealing with Chaos: 4 Steps to Manufacturing Success by Infor. September 2008 - Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.
Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor. September 2008 - A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.
Editorial Tip: CRM Expert Predictions for 2011 by Infor. February 14, 2011 - With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.
Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor. February 14, 2011 - As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM.
Eliminate Information Silos and Drive Customer Spend by Infor. November 26, 2012 - The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.
Enterprise Time and Attendance - Build Vs. Buy by Infor. March 2008 - Explore the advantages, disadvantages, costs and risks of buying and building an enterprise time and attendance solution.
ERP in Complex Manufacturing by Infor. March 15, 2012 - Read this Aberdeen Group e-book to understand how complex manufacturers are benefiting from enterprise resource planning (ERP) system implementations. Learn what it takes to become a best-in-class organization including driving ERP usage, improving mobile access to ERP data, and more.
ERP: Much Better Off With than Without by Infor. January 01, 2011 - Read this paper to identify exactly what to look for in an enterprise resource planning (ERP) system to satisfy your business needs and how an implementation can dramatically effect your efficiency.
Five Things That Define Workforce Management Software by Infor. February 24, 2012 - Every manufacturing company wants to do more with less and use their labor force as efficiently as they can. A great way to accomplish this is through workforce management (WFM) software. Read this expert resource to uncover the five best features of WFM software and best practices for using them.
Improve Business Performance and Customer Loyalty in 5 Steps by Infor. September 2008 - Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
In Pursuit of Operational Excellence: Accelerating Business Change Through Next-Generation ERP by Infor. January 16, 2012 - Read this white paper to learn how when deployed as a virtual application over the cloud and streamlined by mobile and social technologies, next-generation enterprise resource planning (ERP) systems create an integrated decision-making environment that will enable manufacturers to operate in real time over an intelligent value chain.
Infor - ERP VISUAL by Infor. September 2008 - Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.
Infor - ERP LN by Infor. September 2008 - Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Infor - ERP SyteLine by Infor. September 2008 - Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.
Infor Epiphany Brochure by Infor. December 31, 2012 - This helpful resource introduces one CRM tool that allows you to optimize your customer interactions across all communication channels and glean deeper insight into your customer base. Read on to learn about the specific benefits this technology offers businesses across all sectors.
Infor Epiphany Social Commerce Solutions by Infor. December 31, 2012 - This white paper introduces a software suite that can help you gain deeper customer insights from social media data, resulting in more successful marketing campaigns and customer relationships. Learn how this technology can help you achieve five main components of a successful CRM initiative.
Integrated data mining - the core to customer analytics success by Infor. February 28, 2013 - For most companies, data mining for customer analytics fails to live up to its potential, due to the complexity and cost of traditional tools. Inside, discover the challenges that traditional data mining systems pose and gain insight on how you can overcome them to enable customer analytics success.
Integrating customer data for improved CRM by Infor. May 09, 2013 - This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs.
Know the Rules: Workforce Management Best Practices by Infor. February 24, 2012 - Before purchasing workforce management (WFM) software it's important to know exactly what you expect it to accomplish. If you're not sure how to begin, becoming familiar with WFM best practices is a good place to start. Read this expert guide to learn some of the best strategies for getting the most out of your WFM software.
Managing Change Effectively with ERP: The Impact On 5 Key Business Functions by Infor. December 03, 2009 - This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated.
Navy Federal Credit Union becomes trusted advisor with Infor by Infor. December 31, 2012 - Providing your customers with accurate, timely, pertinent information is the cornerstone of success for any client-based business. Check out this brief case study to lean how Navy Federal Credit Union implemented a cross-servicing platform to monitor customer interactions and provide more relevant services and information to their clients.
Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor. December 2008 - This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management.
Reducing Healthcare Costs Through Supply Chain Management by Infor. February 19, 2013 - This e-guide from SearchHealthIT.com demonstrates how hospitals can integrate supply chain management into their overall strategic IT plan. Read now to learn how to form a collaborative relationship between IT and supply chain executives.
Selecting an ERP Solution: A Guide by Infor. November 2008 - This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.
Strategic insights for your social CRM strategy by Infor. May 08, 2013 - This expert e-guide provides a comprehensive look at the challenges of defining a social media strategy for CRM, offers advice on choosing the right tools, and highlights how to train employees on new social media technologies.
Taking Action on Analytics: Using data for customer loyalty and retention by Infor. December 20, 2010 - In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Find out about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on.
Taking Your Payroll Data from the Basement to the Board Room by Infor. March 2008 - View this Webcast to explore the evolution of payroll and workforce data and their value to your enterprise. Discover how enterprises today are using payroll data to improve profits, grow business and become employers of choice.
The 2008 ERP in Manufacturing Benchmark Report by Infor. September 2008 - This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.
The 5 Point Plan to ERP Selection Success by Infor. March 08, 2012 - Read this white paper and learn a five step plan for choosing the right enterprise resource planning (ERP) software for the specific business challenges you want your system to address, thus ensuring implementation success.
Tommy Bahama Improves Messaging with Infor Epiphany by Infor. December 31, 2012 - This brief case study illustrates how Tommy Bahama, a men's and women's lifestyle retailer, developed a better understanding of customers, improved cultivation of their customer data, and implemented more customer-focused outreach thanks to a CRM interaction management system.
Unifying ERP and CRM to Create a Responsive Enterprise by Infor. November 26, 2012 - In order to drive your business forward you need to close more sales. In order to close more sales you need exceptional CRM strategies. But legacy CRM technology alone provides a fragmented view of customers and ultimately hinders sales teams. Read this transcript to learn how a CRM/ERP integration can mitigate this challenge.
Using Social Media to Deepen Your Customer Relationships by Infor. November 24, 2010 - Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers.
What you Need to Do Coming out of a Downturn (and How to Actually get it Done) by Infor. April 19, 2010 - Now is the best possible time to re-engineer your organization for peak performance. With just a few smart moves you can position your organization to come out of the downturn even more successful than before and for years or decades to come. Read on to learn more about these 6 smart moves that will ensure success.
Workforce Management Patient Care & Enhanced Financial Performance by Infor. March 2008 - Learn how comprehensive workforce management processes can transform common challenges of healthcare enterprise into opportunities. Discover how to improve the quality of patient care, meet regulatory compliances and reduce costs.