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Company Summary
Enkata Technologies

Overview: My experience building the software foundation for what is now known as CRM has exposed me to hundreds of the world?s top service organizations. One thing these organizations have in common is that they all worry about the rising administrative cost...

KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.

Solutions offered by Enkata Technologies.
Research offered by Enkata Technologies

FCR Done Right! by Enkata Technologies. April 26, 2012 - Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

  View FCR Done Right! research abstract

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies. April 26, 2012 - This paper discusses first contact resolution and the offerings for measuring success with FCR.

  View STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE research abstract

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