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Company Summary
EMC Backup and Recovery Solutions

Overview: EMC backup and recovery solutions combine industry-leading deduplication storage systems and software to enable organizations of all sizes to transform the way they protect and manage their information. For more information, visit www.EMC.com.

KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.

Solutions offered by EMC Backup and Recovery Solutions.
Research offered by EMC Backup and Recovery Solutions

Backup and Recovery for Microsoft Exchange Server - Data Domain Deduplication Storage Best Practices Guide by EMC Backup and Recovery Solutions. May 08, 2009 - In many companies, Microsoft Exchange is now commonly viewed as a mission-critical application. Protecting Exchange information is critical and backup is still the primary method used. This paper focuses on the traditional backup and recovery practices for Microsoft Exchange Server along with solutions from Data Domain.

  View Backup and Recovery for Microsoft Exchange Server - Data Domain Deduplication Storage Best Practices Guide research abstract

Backup and Recovery for VMWare by EMC Backup and Recovery Solutions. November 19, 2009 - As data growth and virtualization continue to change the IT paradigm, backup strategies must evolve to deliver even greater consolidation and value. This webcast will examine how virtualization changes backup, the benefits of deduplication, as well as EMC’s Avamar and Data Domain solutions and how they work in VMware environments.

  View Backup and Recovery for VMWare research abstract

Backup and Recovery for VMware using EMC Data Domain Deduplication Storage – Best Practices Planning by EMC Backup and Recovery Solutions. August 25, 2010 - This paper provides general information for using EMC Data Domain deduplication storage to back up VMs using VMware Consolidated Backup (VCB) with VMware Infrastructure 3(VI3).

  View Backup and Recovery for VMware using EMC Data Domain Deduplication Storage – Best Practices Planning research abstract

Backup and Recovery in VMware Environments by EMC Backup and Recovery Solutions. August 18, 2010 - Learn more about EMC backup and recovery solutions for VMware, which combine industry-leading deduplication storage and software to help you fully realize the benefits of virtualization.

  View Backup and Recovery in VMware Environments research abstract

Backup and Recovery: Accelerating Efficiency and Driving Down IT Costs Using Data Deduplication by EMC Backup and Recovery Solutions. March 05, 2010 - Deduplication is a technology that not only aids in accelerating storage efficiency by reducing cost but also alleviates physically constrained data centers. This white paper covers the basics of deduplication and lists considerations for evaluating deduplication technology.

  View Backup and Recovery: Accelerating Efficiency and Driving Down IT Costs Using Data Deduplication research abstract

Backup School 2009 by EMC Backup and Recovery Solutions. May 26, 2009 - This Advanced Backup School seminar presentation is guaranteed to provide you with time-tested advice and techniques that will make backup easier. Renowned backup guru W. Curtis Preston will review the basics - but will also be going into in-depth detail on the newest issues, technologies, and solutions surrounding backup.

  View Backup School 2009 research abstract

Cisco Unified Computing System and EMC VNXe3300 Unified Storage System: An Ideal Solution for SMB Server Consolidation by EMC Backup and Recovery Solutions. June 02, 2011 - Learn how the outstanding computer power and memory capabilities of its UCS C250 M2 Extended-Memory Rack Mount Server joined with the high-performance EMC VNXe3300 system can support thousands of e-commerce order transactions per minute, serve thousands of web pages, and support thousands of mail users simultaneously in today’s SMBs.

  View Cisco Unified Computing System and EMC VNXe3300 Unified Storage System: An Ideal Solution for SMB Server Consolidation research abstract

Consolidate and Simplify Backup and Recovery for Your VMware Environment by EMC Backup and Recovery Solutions. August 01, 2008 - In this webcast you will learn about this powerful solution, hear about specific deployments and the resulting benefits.

  View Consolidate and Simplify Backup and Recovery for Your VMware Environment research abstract

Customers Re-architect Data Protection Processes with Data Deduplication: Symantec Backup Exec and Data Domain (Presentation Transcript) by EMC Backup and Recovery Solutions. March 20, 2009 - Knowledge of data protection and backup planning procedures can make selecting an appropriate data protection strategy less complicated. This presentation transcript details re-architecting your data protection processes with data deduplication; Additionally, it highlights a solution that provides superior protection and substantial paybacks.

  View Customers Re-architect Data Protection Processes with Data Deduplication: Symantec Backup Exec and Data Domain (Presentation Transcript) research abstract

Data Deduplication and Disk-to-Disk Back Up Systems: Technical Considerations (Presentation Transcript) by EMC Backup and Recovery Solutions. January 28, 2008 - This presentation transcript explores the primary technological differences inherent in the various forms of data deduplication currently available.

  View Data Deduplication and Disk-to-Disk Back Up Systems: Technical Considerations (Presentation Transcript) research abstract

Dedupe Simply – Presentation transcript by EMC Backup and Recovery Solutions. September 28, 2009 - Please read this presentation transcript in which Brian Biles, VP of Product Management and the Co-founder of Data Domain, discusses data deduplication. And, why is it important? What exactly is it? What are the things that make different implementations different? Learn the questions you should be asking.

  View Dedupe Simply – Presentation transcript research abstract

Deduplication School 2010 Presentation Download by EMC Backup and Recovery Solutions. April 05, 2010 - This presentation download will explain how to leverage data deduplication technology to benefit your organization.

  View Deduplication School 2010 Presentation Download research abstract

Disaster Recovery Seminar Presentation Download by EMC Backup and Recovery Solutions. September 15, 2009 - This presentation is divided into three modules. In the first module, we will examine the three keys to successful disaster recovery planning. In modules two and three, we will analyse data protection techniques and testing techniques.

  View Disaster Recovery Seminar Presentation Download research abstract

Driving Efficiency Within your Data Center: Reduce costs by reducing duplicate data by EMC Backup and Recovery Solutions. July 01, 2009 - This presentation transcript features Brian Babineau, senior analyst with the Enterprise Strategy Group. Today Badineau would like to talk to you a little bit about driving efficiency within your data center and how you can reduce cost by reducing the amount of duplicate data that maybe in your environment.

  View Driving Efficiency Within your Data Center: Reduce costs by reducing duplicate data research abstract

Driving Efficiency Within your Data Center: Reduce Costs By Reducing Duplicate Data by EMC Backup and Recovery Solutions. July 06, 2009 - Read this presentation transcript for expert advice on reducing costs in your data center by reducing duplicate data. Brian Babineau, senior analyst for Enterprise Strategy Group, demonstrates how optimizing resources allows you to save more data for longer periods of time without increasing costs.

  View Driving Efficiency Within your Data Center: Reduce Costs By Reducing Duplicate Data research abstract

E-Guide: Best Practices for Data Protection and Recovery in Virtual Environments by EMC Backup and Recovery Solutions. July 16, 2010 - Data backup is a top priority at most organizations, but data protection in virtual environments can be especially complicated. In this expert eguide from SearchVirtualDataCentre.co.uk, get tips for doing just that. Find out how you can enhance your data protection strategy without compromising your virtual infrastructure.

  View E-Guide: Best Practices for Data Protection and Recovery in Virtual Environments research abstract

E-Guide: Expert tips: Protection, Backup and Recovery of your Virtual Environment by EMC Backup and Recovery Solutions. November 12, 2010 - This expert e-guide from SearchServerVirtualization.com provides you with a data protection and recovery checklist to help your organization overcome these challenges. Also, learn about various backup methods for virtual machines and discover risk factors associated with each approach.

  View E-Guide: Expert tips: Protection, Backup and Recovery of your Virtual Environment research abstract

E-Guide: How Dedupe and Virtualization work together by EMC Backup and Recovery Solutions. July 14, 2010 - This SearchStorage.co.UK guide will walk you through combining virtualization and deduplication, what's new and changed and how these features make for better backup and recovery of virtual machines.

  View E-Guide: How Dedupe and Virtualization work together research abstract

E-Guide: Best of 2010: The 10 Web Pages Most Read by UK-based IT Pros by EMC Backup and Recovery Solutions. November 23, 2010 - This searchstorage.co.uk eguide is comprised of the best and most read expert articles. Read this brief guide to find out how to avoid the common pitfalls of  storage planning and how you can prepare your business for 2011.

  View E-Guide: Best of 2010: The 10 Web Pages Most Read by UK-based IT Pros research abstract

E-Guide: Special Report: 2010 Data Storage Spending Plans Among European IT Professionals by EMC Backup and Recovery Solutions. November 23, 2010 - In an effort to gauge where storage professionals in Europe are planning to spend their budgets in the coming months, we recently conducted a Purchasing Intentions survey among our European readers, similar to the Purchasing Intentions survey conducted twice a year by Storage magazine and SearchStorage.com. Read on to learn more.

  View E-Guide: Special Report: 2010 Data Storage Spending Plans Among European IT Professionals research abstract

Email Archiving Seminar Presentation Download by EMC Backup and Recovery Solutions. July 02, 2009 - Two sessions are included in this presentation download covering such subjects as why an organisation should archive their email and practical advice on how to get started. Download it now for more information on the benefits of e-mail archiving.

  View Email Archiving Seminar Presentation Download research abstract

EMC Avamar Backup and Recovery for VMware Environments by EMC Backup and Recovery Solutions. April 21, 2010 - This white paper describes components of the VMware vSphere and VMware View solutions and discusses options for protecting these environments using EMC® Avamar® with global source-based data deduplication.

  View EMC Avamar Backup and Recovery for VMware Environments research abstract

EMC Data Domain Boost for Symantec NetBackup and NetBackup Storage Unit Group Failover by EMC Backup and Recovery Solutions. June 23, 2010 - This white paper explores how to leverage Storage Unit Group failover to achieve N+1 redundancy when using EMC Data Domain Boost software with Symantec NetBackup OpenStorage.

  View EMC Data Domain Boost for Symantec NetBackup and NetBackup Storage Unit Group Failover research abstract

EMC Data Domain Global Deduplication Array by EMC Backup and Recovery Solutions. April 09, 2010 - This white paper introduces the EMC Data Domain Global Deduplication Array (GDA), the industry’s highest-performance inline deduplication storage system for enterprise backup applications, and explains how it delivers scalable performance and capacity, enhanced multi-site disaster recovery, and simpler, end-to-end backup administration.

  View EMC Data Domain Global Deduplication Array research abstract

EMC VNXe Data Protection - A Detailed Review by EMC Backup and Recovery Solutions. May 31, 2011 - This white paper details the integrated features that can be positioned for business continuity in the EMC VNXe series platforms. Data protection features include snapshots, replication, and NDMP backups.

  View EMC VNXe Data Protection - A Detailed Review research abstract

EMC VNXe Series for Microsoft Applications by EMC Backup and Recovery Solutions. June 02, 2011 - Watch the EMC VNXe Series for Microsoft Applications video and see all the benefits of deploying EMC’s VNXe series for Microsoft applications. The VNXe series provides simple, efficient, and affordable unified storage. Just click and go.

  View EMC VNXe Series for Microsoft Applications research abstract

ESG Backup and Recovery for Enterprise Applications in VMware Environments by EMC Backup and Recovery Solutions. June 01, 2011 - This ESG white paper confirms that momentum continues to build around server virtualization. Learn about an in-depth survey of 463 senior IT professionals in both large midmarket and enterprise-class organizations in North America and resulting trends.

  View ESG Backup and Recovery for Enterprise Applications in VMware Environments research abstract

ESG Report: Data De-duplication and Disk-to-Disk Backup Systems: Technical and Business Considerations by EMC Backup and Recovery Solutions. April 10, 2009 - Data de-duplication offers landscape changing value that is easy to quantify, improves reliability, simplifies management and provides rapid recovery of data. Read this ESG report to learn more about it.

  View ESG Report: Data De-duplication and Disk-to-Disk Backup Systems: Technical and Business Considerations research abstract

ESG Report: Key Questions to Ask When Considering Deduplication and D2D Backup by EMC Backup and Recovery Solutions. January 28, 2008 - Please read this presentation transcript featuring the first of a two-part ESG e-Seminar Series on data de-duplication. In part one, Tony Asaro, ESG Senior Analyst, and Heidi Biggar ESG analyst, will discuss the various technology considerations when applying data deduplication technology to disk backup.

  View ESG Report: Key Questions to Ask When Considering Deduplication and D2D Backup research abstract

ESG: Data De-Duplication and Disk Backup Systems, Part 1: Technology Considerations by EMC Backup and Recovery Solutions. January 14, 2010 - Data de-duplication is a very important topic because it really changes the way we perform backups. Read this presentation transcript for a discussion on the various technology considerations when applying data de-duplication technology to disk backup.

  View ESG: Data De-Duplication and Disk Backup Systems, Part 1: Technology Considerations research abstract

FAQ Guide: Data Storage Capacity Planning: How to Estimate Your Storage Requirements by EMC Backup and Recovery Solutions. June 03, 2011 - This SearchSMBStorage.com FAQ Guide is designed to help you get started with your storage capacity planning by outlining 5 questions to consider.

  View FAQ Guide: Data Storage Capacity Planning: How to Estimate Your Storage Requirements research abstract

IDC Disaster Recovery: Improving Time-to-Readiness by EMC Backup and Recovery Solutions. May 27, 2011 - Read this IDC Analyst Connection to learn how using deduplication storage for data protection can help organizations achieve two goals: efficiently manage the growing data volumes and be prepared to handle the most pressing disaster recovery scenarios.

  View IDC Disaster Recovery: Improving Time-to-Readiness research abstract

IDC: Modernizing Backups to Accelerate the Journey to Virtualization by EMC Backup and Recovery Solutions. June 01, 2011 - In this paper, IDC examines solutions from EMC and explains how they speed the benefits of virtualization while modernizing the backup and recovery process. EMC solutions have been optimized for the virtual environment, meaning a firm's backup and recovery processes can be modernized simultaneously with a firm's journey to virtualization.

  View IDC: Modernizing Backups to Accelerate the Journey to Virtualization research abstract

Implementing Infrastructure as a Service by EMC Backup and Recovery Solutions. March 30, 2011 - Because of its promise to dramatically improve the cost effective, elastic provisioning of IT services, cloud computing is the most discussed IT concept of the last decade. The goal of this white paper is to reduce some of the confusion that currently surrounds the discussion of cloud computing.

  View Implementing Infrastructure as a Service research abstract

Microsoft SharePoint Data Protection Best Practices with Data Domain by EMC Backup and Recovery Solutions. December 01, 2008 - Data Domain deduplication storage offers a powerful data protection solution by reducing redundant data across backups and providing a cost-effective replication option for simpler disaster recovery. This paper looks into some of the options and strategies for developing a data protection plan for your Microsoft SharePoint environment.

  View Microsoft SharePoint Data Protection Best Practices with Data Domain research abstract

Next Generation Data Protection Solutions by EMC Backup and Recovery Solutions. January 14, 2010 - This paper compares traditional data protection options and provides an overview of the impact data deduplication is having on the storage industry. Deduplication is quickly gaining momentum in the growing disk-to-disk backup market and offers several significant improvements over traditional data protection methods.

  View Next Generation Data Protection Solutions research abstract

Presentation Transcript - Applying Data Deduplication Technology to Disk Backup by EMC Backup and Recovery Solutions. January 28, 2008 - This presentation transcript is the first of a two-part ESG e-Seminar Series on data de-duplication. In part one, Tony Asaro, ESG Senior Analyst, and Heidi Biggar, ESG analyst, will discuss the various technology considerations when applying data deduplication technology to disk backup.

  View Presentation Transcript - Applying Data Deduplication Technology to Disk Backup research abstract

Presentation Transcript: Architecting Deduplication and Virtualization for Best of Breed Data Protection by EMC Backup and Recovery Solutions. October 27, 2009 - In this presentation transcript Brad Blake, IT Director for Boston Medical Group, discusses his organization's rapid growth in storage requirements, relationship with Data Domain, and the benefits achieved from implementing Data Domain systems.

  View Presentation Transcript: Architecting Deduplication and Virtualization for Best of Breed Data Protection research abstract

Presentation Transcript: Backup and Recovery Redesign with Deduplication - Why the Move is On by EMC Backup and Recovery Solutions. December 13, 2010 - Today's backup challenges include exploding data growth, providing higher service levels, and mitigating business risks, while keeping costs under control.

  View Presentation Transcript: Backup and Recovery Redesign with Deduplication - Why the Move is On research abstract

Presentation Transcript: Backup Redesign For Large Enterprise Data Centers by EMC Backup and Recovery Solutions. July 06, 2010 - This presentation transcript features Brian Biles, VP of Product Management for EMC’s Backup Recovery Systems division. There has never been a better time to design your backup with deduplication. Read this transcript to find out why.

  View Presentation Transcript: Backup Redesign For Large Enterprise Data Centers research abstract

Presentation Transcript: Backup to the Future by EMC Backup and Recovery Solutions. May 03, 2010 - Join EMC's Shane Jackson, Senior Director of Product Marketing for EMC's Backup Recovery Systems division and Gaz Khan, Manager Data Protection Services, Global Systems of Transaction Network Services. They will provide some specific examples of how EMC backup and recovery solutions are at the forefront of next-generation data protection.

  View Presentation Transcript: Backup to the Future research abstract

Presentation Transcript: Backup with Deduplication: Accelerating the Journey to 100% Virtualization by EMC Backup and Recovery Solutions. November 16, 2010 - Read this presentation transcript to learn how backup for VMware, leveraging advanced deduplication technology, can accelerate your move to 100% virtualization.

  View Presentation Transcript: Backup with Deduplication: Accelerating the Journey to 100% Virtualization research abstract

Presentation Transcript: Best of Breed Data Protection: Architecting Deduplication and Virtualisation by EMC Backup and Recovery Solutions. November 18, 2009 - This transcript documents a presentation featuring Brad Blake, Director, IT at Boston Medical Center. Mr. Blake will discuss how he initially started working with Data Domain as part of a VMware project. The meat of his presentation focuses on architecting deduplication and virtualisation for best of breed data protection.

  View Presentation Transcript: Best of Breed Data Protection: Architecting Deduplication and Virtualisation research abstract

Presentation Transcript: Boost Performance with Backup Redesign by EMC Backup and Recovery Solutions. July 06, 2010 - This presentation transcript features Brian Biles, VP of Product Management for the EMC Backup Recovery Systems division. He covers some interesting and exciting new technologies that come with not only Data Domain products but also related backup software products.

  View Presentation Transcript: Boost Performance with Backup Redesign research abstract

Presentation Transcript: Consolidate and Simplify Backup and Recovery for Your VMware Environment by EMC Backup and Recovery Solutions. April 15, 2009 - In this presentation you will learn about this powerful solution, hear about specific deployments and the resulting benefits.

  View Presentation Transcript: Consolidate and Simplify Backup and Recovery for Your VMware Environment research abstract

Presentation Transcript: EMC Backup and Recovery Solutions - Backup to the Future by EMC Backup and Recovery Solutions. December 13, 2010 - Read transcript as it provides specific examples of backup and recovery solutions at the forefront of next-generation data protection. Discover industry-leading deduplication storage systems and software and how it enables organizations of all sizes to transform the way they protect and manage their information.

  View Presentation Transcript: EMC Backup and Recovery Solutions - Backup to the Future research abstract

Presentation Transcript: Highlighting Data Deduplication and Disk Backups by EMC Backup and Recovery Solutions. December 2008 - This document is based on a Data Domain/TechTarget webcast entitled "De-dupe and Disk Backups--What You Need to Know Before Taking the Plunge."

  View Presentation Transcript: Highlighting Data Deduplication and Disk Backups research abstract

Presentation Transcript: How to Consolidate and Simplify Backup and Recovery for Your VMware Environment by EMC Backup and Recovery Solutions. April 20, 2009 - VMware's virtual infrastructure has become the de-facto approach used across the storage industry today for server consolidation. When coupled with Data Domain's backup to disk storage, it provides a compelling solution to consolidate and simplify backup and recovery for VMware environments.

  View Presentation Transcript: How to Consolidate and Simplify Backup and Recovery for Your VMware Environment research abstract

Presentation Transcript: How to Consolidate and Simplify Backup and Recovery for Your VMware Environment by EMC Backup and Recovery Solutions. September 29, 2009 - In this presentation transcript, you will hear from industry leaders VMware and Data Domain, and we will discuss compelling solutions for today's data protection and DR challenges for these virtualised server environments.

  View Presentation Transcript: How to Consolidate and Simplify Backup and Recovery for Your VMware Environment research abstract

Presentation Transcript: How to Protect Large VMware Environments by EMC Backup and Recovery Solutions. September 21, 2010 - Check out the presentation transcript from EMC Backup and Recovery Solutions to learn detailed recommendations and best practices for backup and recovery of large, growing environments that may consist of hundreds or thousands of virtual machines.

  View Presentation Transcript: How to Protect Large VMware Environments research abstract

Presentation Transcript: Replicate Smarter with EMC Data Domain Deduplication Storage Systems by EMC Backup and Recovery Solutions. August 05, 2010 - Join EMC backup and recovery systems division to learn about their new solutions including Data Domain deduplication storage systems, dedupe for fastest time-to-DR readiness and more.

  View Presentation Transcript: Replicate Smarter with EMC Data Domain Deduplication Storage Systems research abstract

Presentation Transcript: Storage Virtualisation - Making Virtual Backups Real by EMC Backup and Recovery Solutions. December 2008 - This document is based on a DataDomain/TechTarget webcast entitled "Making Virtual Backups Real" where Curtis Preston discusses server virtualization and backups.

  View Presentation Transcript: Storage Virtualisation - Making Virtual Backups Real research abstract

Presentation Transcript: Next Generation Backup And Recovery For Oracle by EMC Backup and Recovery Solutions. January 06, 2011 - Read this transcript to learn how EMC Data Domain next-generation backup technology provides a scalable deduplication storage system with inline dedupe throughput and exceptional data availability for Oracle databases.

  View Presentation Transcript: Next Generation Backup And Recovery For Oracle research abstract

Re-architect Data Protection Processes with Data Deduplication: Symantec Backup Exec and Data Domain (Presentation Transcript) by EMC Backup and Recovery Solutions. March 20, 2009 - Knowledge of data protection and backup planning procedures can make selecting an appropriate data protection strategy less complicated. This presentation transcript details re-architecting your data protection processes with data deduplication; Additionally, it highlights a solution that provides superior protection and substantial paybacks.

  View Re-architect Data Protection Processes with Data Deduplication: Symantec Backup Exec and Data Domain (Presentation Transcript) research abstract

Re-architecting the Data Protection Process with Data Deduplication using Symantec Backup Exec and Data Domain (Podcast) by EMC Backup and Recovery Solutions. February 17, 2009 - This podcast explores the changes in storage requirements and the efficiencies that can be achieved by deployment of new technologies as it relates to enterprise level backup and DR practices.

  View Re-architecting the Data Protection Process with Data Deduplication using Symantec Backup Exec and Data Domain (Podcast) research abstract

Simple Deduplication Presentation Transcript by EMC Backup and Recovery Solutions. September 29, 2009 - Data deduplication is rapidly becoming a core fundamental of any storage system, and the implications go far beyond backup applications. Take this opportunity to learn the key differences between deduplication technologies available today.

  View Simple Deduplication Presentation Transcript research abstract

The ROI and TCO Benefits of EMC Data Domain Deduplication Storage and VMware by EMC Backup and Recovery Solutions. November 01, 2010 - This paper examines and quantifies the costs and benefits of deduplication in VMware environments. Three detailed case studies from large organizations in different industries are presented. Read on to learn more.

  View The ROI and TCO Benefits of EMC Data Domain Deduplication Storage and VMware research abstract

The ROI of Backup Redesign Using Deduplication: An EMC Data Domain User Research Study by EMC Backup and Recovery Solutions. March 16, 2010 - This IDC White Paper takes a look at the specific business value associated with using Data Domain systems as part of rapidly evolving backup and data protection practices.

  View The ROI of Backup Redesign Using Deduplication: An EMC Data Domain User Research Study research abstract

Top Five Reasons to Sell EMC’s New VNXe Series Unified Storage by EMC Backup and Recovery Solutions. March 14, 2011 - Learn how to Increase your opportunities and shorten your sales cycle by selling the EMC® VNXe™ series, a new unified storage offering for small and medium-size businesses. Continue reading this paper to learn the top five reasons to sell EMC’s new VNXe series unified storage.

  View Top Five Reasons to Sell EMC’s New VNXe Series Unified Storage research abstract

What Are Your Obligations to Retain Email and Other Electronic Content? by EMC Backup and Recovery Solutions. March 23, 2011 - This white paper discusses what drives organizations in heavily regulated and less regulated industries to retain email and other electronic content. It explores the content retention challenges faced by those organizations in the midst of stringent litigation and regulatory compliance demands. Also provided with this paper is an overview of EMC.

  View What Are Your Obligations to Retain Email and Other Electronic Content? research abstract

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