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Overview: World's leading provider of open source customer relationship management (CRM) software. 6,000 customers and more than half a million users rely on SugarCRM for marketing programs, sales and retaining customers.
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Solutions offered by SugarCRM Inc..
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Research offered by SugarCRM Inc.
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A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.. October 17, 2011 - Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.. November 08, 2010 - Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.. August 31, 2011 - The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.
CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.. July 15, 2011 - The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.. September 22, 2010 - This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.
The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.. July 12, 2011 - The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
The Social CRM Playbook by SugarCRM Inc.. August 31, 2011 - This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.. November 08, 2010 - Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
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