Overview: Service-now.com was created to break all the old rules of enterprise IT management software. Born in the cloud, Service-now.com makes ITSM immediate, social and intuitive.
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Solutions offered by ServiceNow.
Research offered by ServiceNow
A Customer-Centric Approach to Cloud Management by ServiceNow. November 26, 2013 - This whitepaper covers the importance of taking a customer-centric approach to cloud management.
Boost IT Visibility & Value with Service Catalog by ServiceNow. September 06, 2013 - This resource discusses how creating a great service catalog can help alleviate these pressures and why many consider it to be fundamental to any IT improvement initiative.
Changes to Spark the IT Revolution by ServiceNow. December 02, 2013 - This whitepaper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Changing the Perception of IT – What Your Customers Won't Tell You by ServiceNow. October 24, 2013 - This webcast covers the negative perception of IT and how you can shake that image.
Creating a Service-Oriented IT Department by ServiceNow. November 26, 2013 - This whitepaper covers the importance of shifting your IT department from infrastructure-oriented to service-oriented.
Fostering Innovation through line-of-business and IT teamwork by ServiceNow. May 31, 2011 - Innovation occurs when collective minds come up with a better way to deliver what customers want – or what the business requires. Access this expert e-guide to learn more about how ITIL can be used to achieve innovation while improving workflow processes, enhancing collaborating and increasing productivity.
Fostering Innovation Through Line-of-Business and IT Teamwork by ServiceNow. March 06, 2014 - This expert e-guide will help you drive more innovation from IT by showing you how to unify departmental, line-of-business and IT departments.
Get the Full Benefits of IT Asset Management by ServiceNow. November 27, 2013 - This whitepaper covers a solution that will finally bring the benefits of ITAM to your organization.
How modern custom applications can spur business growth. by ServiceNow. July 24, 2013 - Access this resource to learn about an advanced platform for ITSM that can help you empower your end-users to build their own custom applications. Discover the key advantages this approach can offer to your IT shop, end-users, and business as a whole and explore various customer success stories from your peers.
Lessons from Successful Mobile Initiatives by ServiceNow. November 22, 2013 - This informative resource analyzes organizations that have progressively and successfully leveraged mobility to get ahead, examining key lessons each business has to offer. Read on to discover how you can build an effective and efficient mobile environment.
Next Gen IT and the Cloud by ServiceNow. July 24, 2013 - This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
SaaS Economics - The Safe Bet Is No Longer the Smart Bet by ServiceNow. November 26, 2013 - This whitepaper suggests the use of software-as-a-service as a method for saving on IT service management.
Show the Value of IT with a Comprehensive Service Catalogue by ServiceNow. December 02, 2013 - This white paper details the importance of a well-crafted service catalog for showing the value of IT to organization decision makers.
The ServiceNow Service Automation Platform by ServiceNow. April 29, 2013 - During this webinar, you will discover how ServiceNow is enabling organizations to increase their competitive agility, user satisfaction and productivity, all while enhancing IT's value to the business.
Three IT Imperatives CIOs Use To Drive Change Throughout the Enterprise by ServiceNow. March 19, 2013 - This white paper presents three IT imperatives from a recent CIO leadership forum that IT executives used to reposition IT and transform the enterprise.
Transform IT With Three Imperatives by ServiceNow. November 26, 2013 - This whitepaper covers the growing importance of IT to organizations and the need to turn the department into a business enabler.