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LiveOps

Overview: LiveOps' Contact Center Cloud is the award-winning technology platform that enables companies to enhance their consumer experience while achieving measurable operational efficiencies.

KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.

Solutions offered by LiveOps.
Research offered by LiveOps

Contact Center Security in the Cloud: Questions to Ask & Answers to Expect by LiveOps. October 28, 2011 - Read this white paper to learn what should be addressed when moving your contact center to the cloud including important security risks.

  View Contact Center Security in the Cloud: Questions to Ask & Answers to Expect research abstract

Contact Center Security: Moving to the True Cloud by LiveOps. December 09, 2010 - Today, Cloud is one of the most talked about trends in the IT industry. It’s a paradigm many believe will have a widespread business impact. However, while the term “Cloud”is relatively new, one of the core components, distributed computing, is well-established.

  View Contact Center Security: Moving to the True Cloud research abstract

Hosted Contact Center Market Report: DMG Consulting by LiveOps. March 28, 2011 - Hosted contact center adoption is increasing rapidly. Solutions provide quick deployment, quantifiable ROI, scalability, ongoing investment protection, reduced maintenance burden and minimal cash outlays. DMG Consulting, a leading contact center firm, has just released this new report discussing key market trends, ROI benefits, and key players.

  View Hosted Contact Center Market Report: DMG Consulting research abstract

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps. July 06, 2012 - Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues.

  View Social Customer Service: The Pivotal Driver of the Social Enterprise research abstract

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