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Company Summary

Overview: Pegasystems, the leader in Business Process Management, provides software to drive revenue growth, productivity and agility for the world's most sophisticated organizations.

KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.

Solutions offered by Pegasystems.
Research offered by Pegasystems

Dynamic Case Management: A Foundation for Agile Enterprise Business Applications by Pegasystems. May 02, 2011 - The dynamic case management approach is helping companies achieve significant, competitive results.  In this webinar, learn how your company can also achieve better service outcomes with dynamic case management.

  View Dynamic Case Management: A Foundation for Agile Enterprise Business Applications research abstract

First Contact Resolution by Pegasystems. May 10, 2011 - Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.

  View First Contact Resolution research abstract

Pega Decision Management by Pegasystems. May 11, 2011 - Make better business decisions for your company by following a business management system.

  View Pega Decision Management research abstract

Social Media and Customer Service by Pegasystems. May 11, 2011 - One of the biggest issues for companies is creating effective customer services processes.  What if social media could help the problem?

  View Social Media and Customer Service research abstract

Transform the Customer Experience with Pega CRM by Pegasystems. May 11, 2011 - For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need.

  View Transform the Customer Experience with Pega CRM research abstract

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