Overview: Open Text is the number one provider of enterprise solutions for Fax over IP, production fax, and integrations for fax automation. Companies rely on Open Text to securely and reliably send, receive and manage millions of fax documents each year.
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Solutions offered by OpenText.
Research offered by OpenText
2013: The Year of BPM by OpenText. August 21, 2013 - This expert E-guide disusses predictions, and what your should prepare for in the world of BPM. It explains a new emphasis on business process as a service. BPM cloud is only just beginning, but it's something that will continue to catch on. Read on to find out what else to expect with your business.
5 Steps to Improve Email Compliance by OpenText. October 22, 2013 - The following whitepaper outlines the 5 important and straight-forward steps that any organization can follow to develop an effective policy to address email compliance both quickly and efficiently.
7 secrets to achieving BPM success by OpenText. December 05, 2012 - Consult this white paper to find out how you can achieve the success you need with business process management. Here, you'll find an outline on reaching the best BPM for your business with just seven easy steps.
Analyst Report: Top Government Records Management Solutions by OpenText. August 27, 2013 - Discover the top solutions and learn what records management can do for your organization. View the report now.
Anglian Water opens floodgates for external data by OpenText. October 08, 2013 - Harnessing the power of external data feeds more efficiently.
Are Big Files Big Problems? by OpenText. October 17, 2013 - This paper discusses the challenges associated with file transfer solutions and how managed file transfer solutions solve these problems.
Are Your File Transfer Methods Compliant? by OpenText. October 18, 2013 - This paper will help outline some of the compliance regulations in place, how file transfer may be interpreted as part of these rules, and how a managed file transfer (MFT) solution can provide a secure environment for file transfer activity.
Automated classification: Why it's important for records management by OpenText. December 31, 2012 - Records management is a key element to any successful information governance strategy, but often times it can be unnecessarily complex. Check out this white paper to learn about a technology that reduces manual effort in classifying records in order to improve consistency, save time, and better enforce policies.
Automating High Volume Delivery of financial Document and Reducing Costs with Fax Over IP (FoIP) by OpenText. October 26, 2010 - This case study explains how Graydon turned to Open Text to replace their manual and outdated methods with automated fax over IP. Read on to learn how Graydon implemented Open Text Fax Server, RightFax Edition. Continue reading to learn more about the benefits they experienced by switching to Open Text.
Avoiding BPM Project Hiccups by OpenText. May 22, 2013 - When it comes to business process management (BPM), there are many pitfalls you could come across that can lead to failure. Read this expert resource today to learn how to avoid BPM project hiccups from key experts in the space and find an analysis on the future of BPM.
Balancing Customer Satisfaction and Contact Center Operating Efficiency … It's (Not That) Complicated by OpenText. August 21, 2013 - This white paper looks at balancing customer satisfaction and contact center operation efficiency. It considers some of the standard operational environments and processes that increase complication, and how to reduce the complication.
Best practices for web experience management by OpenText. March 27, 2012 - In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM.
Building a Business Case for BPM – a Fast Path to Real Results by OpenText. December 05, 2012 - Consult this informative white paper to learn more about the real value of BPM as it's realized from continuous planning and measurement. This resource will help you develop a framework for a business case that helps justify BPM projects.
Building the business case for ECM by OpenText. April 02, 2013 - View this expert resource to learn more about how your business can build the case for investing in Enterprise Content Management (ECM) deployment. In a number of cases, an ECM project can help an organization increase the workload, without adding more employees or helps reduce costs.
Building Your Business Case for Managed File Transfer by OpenText. November 11, 2011 - The following paper is designed to act as a resource for completing a business report for a Managed File Transfer Solution. The paper will begin by detailing some of the costs associated with traditional methods of file transfer, followed by benefits of having an MFT solution, and some resources for business report writing.
Building Your Business Case for Managed File Transfer by OpenText. October 17, 2013 - This whitepaper details the benefits of managed file transfers and how to build an effective business case for implementation.
Case Management: Addressing Unique BPM Requirements by OpenText. December 05, 2012 - View this informative report to learn more about case management and some of the differences from conventional BPM. It provides examples of some of the best case management offerings that are available today and breaks down the positives and negatives of the product.
Change Management for BPM by OpenText. December 13, 2012 - In this expert e-guide, Forrester Research's Connie Moore offers advice on how businesses can incorporate change management programs into their business process management (BPM) initiatives.
Choosing a DCM architecture by OpenText. December 13, 2012 - In this expert e-guide, learn that in a DCM architecture, your business will be defining rules in a business rules engine and not defining business processes where you shouldn't be. Also, learn what to look for in cases and processes when it comes to choosing a DCM platform.
Clarifying objectives of BPM by OpenText. May 24, 2013 - This expert resource outlines how integration is a key ingredient in the mobile BPM formula. Ready today to learn of integration considerations and tips on setting up your mobile BPM strategy. Also included is an analysis of the ways in which application architecture and BPM must align objectives.
Compliance in the Corporate World How Fax Server Technology Minimizes Compliance Risks by OpenText. April 11, 2012 - This white paper explores the potential compliance related benefits to adopting fax server technology.
Content management strategy and vendor selection: Tips for 2013 by OpenText. April 03, 2013 - Companies developing an enterprise content management (ECM) strategy should consider how different content functionality supports specific business uses rather than focus on a single ECM vendor to take care of all their needs. This E-Guide presents key predictions from the experts on upcoming technology and strategy shifts.
Creating and Enforcing Email Security Policies by OpenText. December 02, 2013 - This expert guide examines effective methods of instituting and enforcing email security policies, such as putting the rules in writing and creating penalties for policy violation.
Creating ROI with Web Experience Management by OpenText. September 11, 2013 - In this E-Guide, learn tips on creating ROI with web experience management.
CSC Germany Expands Digital Faxing via Open Text Fax Server Integrated with Lotus Notes and SAP by OpenText. October 25, 2010 - This case study discusses how CSC used Open Text Fax Server, Fax Server Connector for Lotus Notes, and Fax Server Connector for SAP to resolve their long standing fax problems. Read on to learn all the benefits they experienced from Open Text and learn how you can experience the same benefits.
Customer Experience Management: Digital tools to create a compelling brand experience by OpenText. May 31, 2013 - In this resource, discover what it takes to provide consistent customer experiences across multiple channels in order to increase brand loyalty, grow profit margins, and reduce costs. Also, learn how web content management (WCM) tools give you the ability to create these experiences.
Deepening Customer Experience: Analyzing, Optimizing, and Integrating CEM by OpenText. September 17, 2013 - In this E-Guide, learn how to plan and allocate resources for CEM, compare the latest types of customer experience analytics applications, and find out how companies can use CEM technology to craft a single view of the customer.
E-Guide ECM and Information Governance by OpenText. April 06, 2012 - This expert e-guide looks at the importance of governance in enterprise content management (ECM) initiatives and provides suggestions for structuring and managing a sound policy.
E-Guide: Steps to securing your file transfers and meeting compliance requirements by OpenText. January 09, 2012 - Security has become a main issue with the swift way we have started working, making data transfers less safe. Read this expert E-Guide and learn the steps necessary to secure your managed file transfers and meet compliance requirements.
ECM: Understanding the Evolving Content Landscape by OpenText. October 03, 2013 - In this e-guide, read about several aspects of social media, mobile and cloud computing that signal an evolving content landscape. Uncover where your peers stand with their EMC strategies, and how information governance can help you make the business case for a comprehensive strategy.
Enterprise Information Management: Address Your Information Governance by OpenText. September 23, 2013 - View this resource to learn the importance of a well-governed environment. Find out how to lower costs, reduced business and legal risk, and efficiency and productivity gains that will add value to your enterprise.
Enterprise Service Architecture: Building a Platform for Strategy-Driven Transformation by OpenText. April 26, 2013 - View this on-demand webinar today to learn how Coca-Cola Bottling Company Consolidated was able to build a platform allowing a business strategy and capabilities approach to modeling their enterprise service ecosystem. Watch today to understand their process.
Executive Brief: Getting Started with Information Governance by OpenText. September 23, 2013 - This brief provides a framework for getting started with information governance. But, what are some of the practical activities you can undertake now? Here are some ideas, based on building successful information governance programs with our clients.
Executive Brief: Justifying Investment in Information Governance by OpenText. September 24, 2013 - View this resource to learn how to obtain more accurate information about customers to support upselling and value-adding offers. Find out what investing in IG can do for your business.
Executive Brief: OpenText Web Experience Management by OpenText. August 23, 2013 - Building and maintaining a comprehensive website has recently become a primary area of focus for many organizations. This white paper outlines expectations and what you need to create a compelling and meaningful conversation between website, brand and user across a myriad of devices and platforms.
Get Creative Be Creative by OpenText. February 28, 2013 - For creative teams, sub-par collaboration often hinders projects that are crucial to content development and customer experience management (CEM). This white paper introduces a digital asset management tool that helps increase collaboration and team communication for a faster, simpler content review process.
Hasbro toys with global enterprise digital asset management system by OpenText. August 21, 2013 - Find out how Hasbro moved from a simple toy manufacturer to a "branded play company," by implementing enterprise content management. It helped ensure television ads, packaging and videos were the same internationally. Learn other benefits from ECM by reading this resource now.
HR Excellence in Content Management by OpenText. March 19, 2013 - View this resource to learn more information about the use of technology-based content management and its effect on human resource shared service delivery. It explains the need for a more comprehensive approach to content management systems that are easily accessible from different channels.
Implementing Fax over IP (FoIP) in your Organization by OpenText. May 07, 2010 - This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
Improve web content management with mobile marketing by OpenText. January 02, 2012 - This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.
Information Governance is Good Business by OpenText. August 16, 2013 - View this resource to learn more about big data and the competitive advantage it provides. Forward-thinking organizations use critical business information as a corporate asset that needs to be protected, cost-effectively managed, and leveraged for maximum value to the organization.
Magic Quadrant for Enterprise Content Management by OpenText. October 17, 2013 - Enterprise Content Management (ECM) delivers solid business benefits to IT leaders as the market shows continued growth. The 23 vendors in this document are addressing increased demands for better mobile and cloud capabilities, as well as more rigorous expectations for vertically specific needs.
Making The Business Case For An Information Governance Strategy by OpenText. October 17, 2013 - In this e-guide, learn how to make a strong business case for an information governance strategy that mitigates risks and costs related to legal actions or regulatory compliance issues – potentially saving your company hundreds of thousands of dollars in fees.
Managing Global Branding to Improve Your Marketing Relevance by OpenText. August 23, 2013 - Digital transformation is changing how marketing contributes to business value. With tools to digitize operations and reinvent processes, businesses can increase productivity. Find out how to leverage the latest advancements in digital asset management by reading this resource now.
Marketing strategies to improve customer understanding by OpenText. June 19, 2012 - In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding.
Measuring, Monitoring and Improving Customer Experience by OpenText. September 11, 2013 - This E-Guide focuses on how companies can address CEM challenges and take steps to improve the overall customer experience.
Network Faxing With Open Text Network Servers by OpenText. October 30, 2009 -
This resource highlights the benefits of network fax servers over traditional standalone fax machines, from reduced cost to enhanced productivity.
OpenText IX Secure Mail by OpenText. October 22, 2013 - The following whitepaper outlines one of the new faces of email, one that's easier to use and encompasses high-end encryption, tracking, and enables internal and external users to send, receive, and track from any device and in any location.
OpenText Web Experience Management by OpenText. August 26, 2013 - Web experience management is essential to the success of a business. View this resource to learn how you can leverage the principles of response design to deliver compelling and adaptive experiences across touch points in the global enterprise.
Presentation Transcript- Enterprise Social Platforms-Meet Dyanamic Case Management by OpenText. January 09, 2013 - In this presentation transcript, come to understand enterprise social platforms, dynamic case management- and how you can leverage the combination of both. Examine case studies of companies successfully using this combination to find value in greater collaboration and communications and eliminate the barrier between people and useful information.
Presentation Transcript- Leveraging Enterprise Modeling to Optimize SAP Implementation by OpenText. January 09, 2013 - Learn how Salt River Project focused on understanding the business architecture of their company to enable process visibility and understanding. And examine their multi-phase approach to building a foundation on SAP around finance, human resources, and supply chain management.
Realize the Strategic Role of Content:How to Achieve HR Excellence with Enterprise Content Management by OpenText. March 21, 2013 - View this resource to learn more about how the workforce is coping with the amount of information available in the enterprise today. Find out how you can manage the content no matter what outlet it's shared through, and the challenges of maintenance and storage of the content.
Responsive Design by OpenText. June 30, 2013 - In this resource, explore how "responsive web design" can help you provide customers with more compelling, contextual, and consistent experiences with your web site. Learn how you can control a single site that caters to all device platforms, making it simpler, faster, and easier to make every site visit a pleasant one.
Secure Managed File Transfers: How They Can Help Meet Compliance Regulations And Secure Your Data by OpenText. October 30, 2013 - In this technical guide, gain expert insight on managed file transfer (MFT) systems, which help in meeting increased demands for security, compliance, and other operations, and why it should be your sole means for transmitting data within and outside of your organization.
Small And Big Picture Requirements For Compliance by OpenText. October 21, 2013 - The following e-guide covers the best practices for implementing an information governance program to mitigate key regulatory risks and meet business needs.
Smart Process Applications: Accelerating Time to Value by OpenText. April 19, 2013 - The growing popularity of technology trends such as mobile computing, social media, the cloud, and others calls for a new generation of adaptable, flexible applications. Check out this white paper to learn how "smart process applications" can provide the benefits of traditional packaged applications, but with added collaborative abilities.
Staying Ahead of the HR Content Challenge by OpenText. March 21, 2013 - Consult this resource to learn how leading organizations are capitalizing on the explosive growth of human resources (HR) content and how you can improve productivity and employee engagement with a few simple steps. Learn how you can create your content into a benefit and not a burden by reading this resource now.
Strategies for Web Experience Management by OpenText. September 10, 2013 - In this E-Guide, learn more around mobile Web content management and web experience management.
The Business View of BPM by OpenText. May 22, 2013 - This expert resource outlines how data people and process people can come together at the unavoidable intersection of big data and BPM. Read on to discover how changes to your processes and new formal processes will transform your business. And learn best practices for setting up a BPM strategy.
The Forrester Wave: Smart Process Applications, Q2 2013 by OpenText. April 24, 2013 - This Forrester Wave report aims to help CIOs find the right smart process app vendor partners for improving this full spectrum of human-based processes. Read today to explore Forrester's key takeaways after conducting a 15-criteria evaluation of twelve software vendors.
The future of BPM by OpenText. May 23, 2013 - Read today's expert resource to learn the new trends of business process management (BPM) including event processing, predictive analytics, and business process competency centers. And hear from experts on how to bring these new technologies to your organization's BPM strategy.
The impact of poor data retention: How autoclassification is helping by OpenText. March 20, 2013 - The impacts of poor information management extend beyond regulatory compliance. E-discovery, data privacy, rising storage costs and corporate risk are top factors compelling companies to revisit their retention policy. Find out how autoclassification is playing a role in solving these top challenges.
The Next Big Thing or Just Big by OpenText. December 31, 2012 - What are the best practices for archiving electronic content? Inside, Osterman Research offers key recommendations and a 4-step approach for helping to meet e-discovery and regulatory needs. Learn the top 4 risks of not managing files properly, and what is driving content archiving.
The Total Economic Impact Of A Corporate Intranet Based On OpenText Web Experience Management (WEM) by OpenText. August 26, 2013 - View this study to help develop a framework for the financial impact of a web experience management product. If your intranet is not utilized correctly, your company could be losing money. Learn if the investment is worth it, by consulting this guide now.
Thinking Beyond Traditional BPM: Managing the Customer Lifecycle in an Information-Rich Environment by OpenText. April 19, 2013 - Today, monitoring the myriad content and processes that make up the complete customer relationship requires more than legacy enterprise applications can provide. This white paper discusses the shortcomings of traditional BPM, and how an emerging breed of packaged applications offers greater targeted functionality with a shorter deployment time.
Virtualizing Open Text Fax Server with Real-time Fax over IP (FoIP) and Open Text Fax Gateway by OpenText. October 07, 2010 - This paper discusses the concept and benefits of virtualization of key systems and applications. It also presents a number of scenarios to help you achieve a unified and fully supported virtual IP Fax environment centered on Open Text Fax Server, T.38 real-time Fax over IP, and an Open Text Fax Gateway.
Web Experience Management Infographic by OpenText. September 20, 2013 - View this helpful infographic to learn about how web content management changes your business. How can you become the best at WCM in your industry? Read on to find out the steps you need to talk to become an influencial member of social media.
Web Experience Management: Experience is Everything by OpenText. September 19, 2013 - View this resource to learn more about the steps you can take to ensure your customers have a positive experience with your website. It discusses the benefits of broader visibility and exposure, as well as what else you can do to create content specifically for your customers needs.
Web Experience Management: Omni-Channel Delivery by OpenText. August 26, 2013 - Your brand can be the next celebrity with these helpful tips. Find out how to improve customer relationship management and web content management by consulting this resource now.
Webcast Enterprise Service Architecture: Building a Platform for Strategy-Driven Transformation by OpenText. December 10, 2012 - View this webcast to learn more about building a platform for your strategy-driven transformation. It outlines the goals and objectives you may have and how the services can help you reach these goals and strategies. Uncover some of the key ProVision differentiators as well as other benefits by viewing this resource now.
What is information governance, and how can it help? by OpenText. March 22, 2013 - What is information governance (IG)? This new approach to managing information helps adapt records management and retention among many other benefits. But did you ever consider that the existing approaches to information governance is broken? View this resource to learn more about the purpose of IG and how you can minimize risks and costs.
What IT Managers Need To Know About Risky File-Sharing by OpenText. October 30, 2013 - The following expert e-guide details what you as an IT manager needs to know about mitigating risk associated with sending confidential information via corporate email attachments.
Why Archiving Matters: A must-have for ECM success by OpenText. January 31, 2010 - Achieving successful enterprise content management (ECM) is more important now than ever, with higher compliance standards and more sources of content. Read this informative white paper to learn why archiving is an essential part of ECM and discover how your business could streamline your archiving process for optimal efficiency and effectiveness.
Why VDI Makes Sense for Hard-Core UNIX and Linux Engineering Applications by OpenText. November 26, 2013 - This paper discusses data center-based desktop virtualization, including its advantages, disadvantages and how it can be used to deliver high-end UNIX and Linux engineering environments on demand.
Will Your Company Benefit from Fax Servers and Electronic Document Delivery? by OpenText. October 26, 2010 - This paper discusses how efficient, secure and cost-effective distribution of this business information can have a significant impact on overall business performance by extending process efficiencies. That’s where fax server software can provide a business edge. Read on to learn if your company can benefit from automating document delivery.