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Company Summary
Contactual (Now 8x8, Inc.)

Overview: Contactual, the global leader in on-demand call center solutions, provides a better alternative to traditional call center technologies. Our OnDemand Contact Center is the fastest and easiest way for companies to deploy a world class call center.

KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.

Solutions offered by Contactual (Now 8x8, Inc.).
Research offered by Contactual (Now 8x8, Inc.)

Best Practices for a contact center technology overhaul by Contactual (Now 8x8, Inc.). June 10, 2011 - Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience.

  View Best Practices for a contact center technology overhaul research abstract

Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.). February 11, 2010 - The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.

  View Finally, a Simple Way to Deploy a Customer Contact Center research abstract

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