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Company Summary
MarketTools, Inc.

Overview: MarketTools is the leading provider of software and services for Enterprise Feedback Management and Market Research. The company is focused on providing leading organizations the actionable customer insights they need to make better business decisions.

KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.

Solutions offered by MarketTools, Inc..
Research offered by MarketTools, Inc.

15-Minute Guide to Increasing Customer Loyalty: An Introduction to Enterprise Feedback Management (EFM) by MarketTools, Inc.. January 26, 2011 - What is the relationship between a loyal customer and a profitable enterprise and what role can feedback play in improving loyalty? Organizations with fiercely loyal customers take the time to listen to feedback and integrate it into decision making. EFM solutions provide the tools needed help businesses transform feedback into business results.

  View 15-Minute Guide to Increasing Customer Loyalty: An Introduction to Enterprise Feedback Management (EFM) research abstract

Closing the Customer Feedback Loop - Improving Customer Loyalty with Action Management by MarketTools, Inc.. January 26, 2011 - Listening to customers today is a given. This Webinar will explain how companies can improve the customer experience, build loyalty, and deliver real business impact by acting on customer feedback. Attendees will also learn why it’s imperative to take action on the voice of the customer, the benefits of doing so, and the mechanisms that support it.

  View Closing the Customer Feedback Loop - Improving Customer Loyalty with Action Management research abstract

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc.. November 24, 2009 - Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line.

  View Measuring and Improving Customer Satisfaction in the Insurance Industry research abstract

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc.. November 24, 2009 - Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.

  View Saving At-Risk Customers and Revenue Through Survey Action Management research abstract

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