Overview: Global Knowledge, dedicated to improving the way professionals and enterprises learn, use, and master technology, is a worldwide leader in IT education and enterprise training solutions. Offering more than 700 courses in 13 languages, we cover such leading companies as Cisco, Nortel, Microsoft, Oracle, Red Hat, and Foundstone. We also provide training program management solutions, including enrollment, assessment, progress tracking, and certification. Through our Virtual Classroom e-Learning, Self-Paced e-Learning, hands-on Classroom Learning, and Enterprise On-site Learning initiatives, we enable customers to choose when, where, and how they want their training solutions designed, delivered, and managed.
The software products division, OnDemand Software, is a leading provider of software solutions that enable rapid adoption, broad acceptance, and increased accuracy in the use of enterprise applications. Through a synchronized content development platform for documentation, training, and in-application performance support, our software speeds time to competency, accelerates return on investment of enterprise applications, and reduces content development and training costs.
Founded in 1995, Global Knowledge employs more than 800 people worldwide and is headquartered in Cary, North Carolina. The company is owned by New York-based investment firm Welsh, Carson, Anderson, and Stowe.
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Solutions offered by Global Knowledge Network, Inc..
Research offered by Global Knowledge Network, Inc.
10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.. March 2006 - The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.
7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.. March 2006 - Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.
An Introduction to Windows Server 2008 Server Manager by Global Knowledge Network, Inc.. January 2008 - This white paper introduces the Server Manager console and will help you find your way around it, so that you can get up to speed with Server 2008 quickly.
Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange by Global Knowledge Network, Inc.. April 2006 - Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies.
CCNA Review: Understand What Types of Information Will be Required to Pass the CCNA Test by Global Knowledge Network, Inc.. April 2005 - This document is part of the Global Knowledge Course Review Series, and the review contained will help you understand which types of information the CCNA certification exam covers.
Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.. May 2004 - People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.
Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.. May 2004 - Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.
E-Organizing for Busy Project Managers by Global Knowledge Network, Inc.. June 2005 - Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team.
Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.. March 2006 - As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
Exchange Server 2007: What To Expect by Global Knowledge Network, Inc.. January 2008 - Discover 10 key new or improved features of Microsoft Exchange Server 2007.
How To Avoid Meetings - or at Least the Unproductive Ones by Global Knowledge Network, Inc.. July 2004 - We all have better things to do with our limited time, but we end up in numerous unproductive meetings. In this paper we will discuss why meetings fail, what are the alternatives to conventional meetings, and how to spot the meetings that should be avoided.
ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.. September 2005 - ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc.. March 2006 - The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid.
Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc.. December 2005 - This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam.
Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc.. February 2006 - Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.
Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.. May 2006 - Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.. December 2004 - Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.. November 2004 - The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours.
Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.. March 2006 - This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration
functions in the user interface.
Successfully Managing Remote Teams by Global Knowledge Network, Inc.. November 2005 - Managing remote teams can be difficult for even the best manager. This white paper explains the challenges you will face and how to overcome them.
Top 10 Security Checklist for SOHO Wireless LANs by Global Knowledge Network, Inc.. May 2005 - Discover the ten simple steps SOHO users can take to secure their wireless networks.
Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.. February 2006 - Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.
Troubleshooting SQL 2005: Opening the Database Administrator's Toolbox by Global Knowledge Network, Inc.. January 2008 - This white paper guides you through troubleshooting using some of SQL 2005's built-in features to diagnose issues with your database.
Upgrading to Windows Vista: Is Your Hardware Ready? Are You? by Global Knowledge Network, Inc.. January 2008 - Windows Vista is here. This white paper will help you help you determine if your hardware is compatible and which version you should implement.
Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.. April 2006 - This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings by Global Knowledge Network, Inc.. October 2005 - The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan for its bandwidth.
We've Got to Have a Meeting. How Do We Ensure that It Is Productive? by Global Knowledge Network, Inc.. February 2005 - A meeting will only be successful if it is managed effectively. This paper introduces the four stages of meeting management: planning, preparation, process management, and follow-up. It will explain deficiencies that can result during each stage and how to ensure each stage is effective.
Windows 2003/2000/XP Security Architecture Overview by Global Knowledge Network, Inc.. June 2005 - Windows 2003 Server, its workstation cousin Windows XP, and its predecessor, Windows 2000, all bring substantial advances in both reliability and security compared to Windows NT 4.0. This briefing lays out the main security features of the Windows 2003 operating system family, and put them together into a "big picture" context.